The hotel is well located for the port and town, and it’s a solid Best Western, upper three stars in my view. Comfortable rooms of fair size, nice and modern. Obviously very clean rooms and all working like in Sweden.
But there were several problems with the service. For checkin there was a long line and only one lady at the desk, who had trouble finding my booking (the self checkin machine didn’t work). Usually there was one person at the desk and sometimes nobody.
The worst thing is that when we asked what time breakfast starts, the lady said 6:30 am. So as we had a ferry to catch, she oriented as to order a packed breakfast. coming downstairs just before 6 am, we were shocked that breakfast was already being served. This means that because of the incorrect information from that lady, we missed breakfast, and I should get compensation for that.
On the other hand, when I told her that I had taken the souvenir sheep from the room to add to my bill, she did nothing and did not charge me…