I have stayed at the Stoney several times and always had a good experience. So when things aren’t perfect I don’t make a big deal out of it. However this time is different. When I arrived the fridge had broken shelves, tile had fallen out in the bathroom, and there were toe nails around the whirlpool tub. I was only there for a night as my ac was out at home so like previously stated, I didn’t make a big deal out of it. The next day I realized I had left some very sentimental earrings . I called the hotel and they stated housekeeping found nothing, they even let me come look to no avail. No one has contacted me back as I requested and I can only assume the housekeeper keeps things they find which is sad. On top of being very upset about this, I have gotten charges to my credit card from the Stoney creek since then as well. Apparently I should’ve made a big fuss about all of the issues. I am also appalled nothing was done about my kept items. I have forgotten things at other hotels in the past out of state and was able to retrieve it. I am not sure if it is the hotels policy that housekeepers can keep whatever they find, but this is morally wrong to me.