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del Lago Resort & Casino

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for del Lago Resort & Casino

Property entrance
Couples treatment room(s), sauna, steam room, body treatments
Casino
Lobby sitting area
Couples treatment room(s), sauna, steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

Map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    ‪1 min walk‬
  • Montezuma Winery
    ‪8 min drive‬
  • Waterloo Premium Outlets
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Lux Hotel & Conference Center, Ascend Hotel Collection

Pool
Breakfast included
Pet-friendly
Kids pool
4.2 out of 5, Very good, (277)
The price is NZ$160
for 1 room
includes taxes & fees
4 Feb - 5 Feb
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About the area

Waterloo

Located in Waterloo, del Lago Resort & Casino is within a 10-minute drive of Montezuma Winery and National Memorial Day Museum. .This casino hotel is 6.4 mi (10.4 km) from Women's Rights National Historical Park and 6.4 mi (10.4 km) from Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk
  • Montezuma Winery - 8 min drive
  • It's A Wonderful Life Museum - 9 min drive
  • Montezuma National Wildlife Refuge - 10 min drive
  • Waterloo Premium Outlets - 13 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
Spa del Lago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and minibars. Flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer a nightclub or a health club. Additional amenities at this hotel include concierge services, gift shops/newsstands, and a hair salon.
Grab a bite at Vine Bar & Grill, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 4 bars/lounges. Buffet breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge.
Vine Bar & Grill - This restaurant serves lunch, dinner, and light fare.
Portico By Fabio Viviani - This steakhouse serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Farmers Market Buffet - This buffet restaurant serves brunch, lunch, and dinner.
Sociale - This café serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 12.00 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Vine Bar & Grill
  • Portico By Fabio Viviani
  • Farmers Market Buffet
  • Sociale
  • Food Court

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Nightclub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

More

  • 66 casino gaming tables
  • 1700 casino slot machines
  • Casino
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 3:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

del Lago Resort & Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 921 out of 1335 reviews" "
Rating 8 - Good. 260 out of 1335 reviews" "
Rating 6 - Okay. 80 out of 1335 reviews" "
Rating 4 - Poor. 52 out of 1335 reviews" "
Rating 2 - Terrible. 22 out of 1335 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ron

Stayed 1 night in Oct 2024

10/10 Excellent

elaine, Smiths Falls

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the outlets,friendly staff,lots of parking ,restaurant was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, 3rd time here, always a great time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anne

Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

concetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and staff.
The hotel was beautiful and clean. A good value for the room and service was great. The staff were both helpful and professional in their manner. Answering questions timely and knowledgeable. The only problem was that the hotel's tv signal was not the best it would stop and pause for a while each night. Other than that my friend and I had a wonderful vacation here.
Stayed 4 nights in Oct 2024

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
The casino portion lacks energy. The gift shop looked like a going out of business venue. With empty shelves
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
A
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
casino is nice to have
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Sep 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms!
Stayed 1 night in Oct 2024

10/10 Excellent

JOSE

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and affordable. I highly recommend the Italian restaurant, Portico by Fabio Viviani and the Cafe's breakfast was very good as well and reasonable prices.
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location and also the whole property
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near great wineries!!
The Hotel was clean and the people were friendly. Was able to visit wineries, restaurants and shopping nearby. There were many places within the hotel to access food and drinks when we were tired and didn’t feel like driving.
Stayed 4 nights in Oct 2024

6/10 Okay

Meggan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ann

Travelled with family
I love Del Lago and have stayed there many times. I have a bad back and their beds are so comfortable I look forward to staying there. Unfortunately this time my bed was hard as rock which was very disappointing. I would have call the desk but it was so late when I finally got in my room I didn’t want to bother anyone. I’m sure they would have done something had they known. Next time I’ll check the bed as soon as I get there. Other than that it was perfect!!!
Stayed 1 night in Oct 2024

8/10 Good

Jan

Stayed 1 night in Oct 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location sucks
Nice hotel but restaurants are not open everyday and there is nothing around to eat at! Location sucks!
Stayed 1 night in Oct 2024