4/10 Poor
Julie, Hilliard
Travelled with family
27 Sept 2024
Disliked: Staff & service
The hotel itself was clean but our room felt well used. The couch cushions had stains on them. The ottoman looked to have a burn hole in it and the closet door in the bathroom was broke. Probably the worst thing was the lack of breakfast. We were there for an Ohio State game and wanted to grab something and go. We were told the breakfast person didn’t show up for work so there was very limited options. Very disappointing because when you plan on the hotel having breakfast and build that into your schedule it makes it hard to change plans last minute. Also an additional cost to get breakfast somewhere else.
Positives were it’s in a nice area and the common areas were nice. Probably not enough to stay there again though.
Julie
Stayed 2 nights in Sep 2024