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Sonesta White Plains Downtown

4.0 star property

Photo gallery for Sonesta White Plains Downtown

Exterior
Indoor pool, pool loungers
Exterior
Bar (on property)
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool

Explore the area

View map
66 Hale Ave, White Plains, NY, 10601
  • Place, The Westchester Mall
    ‪6 min walk‬
  • Place, White Plains Hospital Center
    ‪11 min walk‬
  • Place, Westchester County Center
    ‪4 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Corner

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, Corner

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds (Two Queens + Murphy Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Murphy Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 1 Twin Murphy Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury Room, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Suite, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premier Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Multiple Beds

Premium bedding, pillow-top beds, in-room safe, desk

Luxury Room, Multiple Beds

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

White Plains

In the heart of White Plains, Sonesta White Plains Downtown is within a 5-minute drive of The Westchester Mall and Westchester County Center. .This hotel is 3.5 mi (5.6 km) from Purchase College and 6 mi (9.6 km) from Capitol Theatre.

What's nearby

  • The Westchester Mall - 6 min walk - 0.6 km
  • White Plains Hospital Center - 11 min walk - 1.0 km
  • Galleria at White Plains - 11 min walk - 1.0 km
  • Pace University Law School - 13 min walk - 1.1 km
  • Westchester County Center - 4 min drive - 1.8 km

Getting around

  • White Plains Metro-North Railroad Station - 10 min drive
  • Westchester County Airport (HPN) - 9 min drive

Restaurants

  • ‪P.F. Chang's China Bistro - ‬5 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪White Plains Coach Diner - ‬5 min walk
  • ‪Ron Blacks - ‬6 min walk
  • ‪Auntie Anne's - ‬6 min walk

About this property

Sonesta White Plains Downtown

Hotel with an indoor pool, 5-minute walk to The Westchester Mall
Sonesta White Plains Downtown offers 402 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and hair dryers.

This White Plains hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 402 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a ballroom.
Grab dinner at Mix Bar and Kitchen, a bar/lounge that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in White Plains? This hotel has 20000 square feet (1858 square meters) of space consisting of conference space and 18 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Mix Bar and Kitchen - This bar specializes in American cuisine and serves dinner only.
Whisk - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Secured, covered parking on site (USD 20 per night)
  • Secured, covered valet parking on site (USD 30 per night; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 24 for adults and USD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Mix Bar and Kitchen
  • Whisk

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 18 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Renovated entire property - July 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 33.17 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 for adults and USD 16 for children
  • Covered self parking fee: USD 20 per night (in/out privileges)
  • Covered valet parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel White Plains Downtown
Crowne Plaza White Plains Downtown
Crowne Plaza White Plains Downtown Hotel White Plains
Crowne Plaza White Plains Downtown Westchester County, NY
White Plains Crowne Plaza
Crowne Plaza White Plains Downtown Hotel
Crowne Plaza White Plains Downtown
Sonesta White Plains Downtown Hotel
Sonesta White Plains Downtown White Plains
Sonesta White Plains Downtown Hotel White Plains

Reviews

Sonesta White Plains Downtown Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 725 out of 1157 reviews
Rating 8 - Good. 213 out of 1157 reviews
Rating 6 - Okay. 116 out of 1157 reviews
Rating 4 - Poor. 64 out of 1157 reviews
Rating 2 - Terrible. 39 out of 1157 reviews

Reviews

8/10 Good

Jana

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the decorator that was used for hotel. Created a lovely surroundings.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I was staying with Sonesta last week for a business trip. The room was nice and clean, the hotel was well facilitated with a cafe during the day and a restaurant+bar in the evening. The staff were extremely helpful and I would recommend to anyone to stay here. 5 stars!
Stayed 6 nights in Sep 2025

10/10 Excellent

ivan

Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and secure
Stayed 2 nights in Sep 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to food and shopping.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities. Not enough outlets
Stayed 1 night in Sep 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. Very friendly and professional.
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to family in White Plains and Westchester County Airport. Lots of good restaurants nearby too
Stayed 1 night in Sep 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Stephanie

Stayed 1 night in Aug 2025

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service
Bathroom in our room was filthy
Stayed 3 nights in Aug 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big Dog Friendly

They’re so great with dogs-love this hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Aba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is neat and aesthetically pleasing. Top notch customer service. Decent dining option and variety of breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Aba

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mika

Used the hotel shuttle, which worked out perfectly, check-in was smooth, and the room was very modern and clean. Also a really good omelette for breakfast. Only downside is a destination or resort fee.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoughtful staff, clean and convenient location
Stayed 6 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Thomas, Wakefield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to work too hard when I got to this hotel. The parking app was a nightmare. My upgrade was to two different rooms connected by doors. Not a suite upgrade as promised. As a result, check-in took much longer than it should have. Personnel. Very nice but again I had to work too hard to get the room I wanted and expected.
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcoming front desk staff!
Stayed 1 night in Aug 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people and very clean.
Stayed 1 night in Aug 2025

8/10 Good

jo ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is a beautiful hotel & staff very nice , the manager went out of his way in helping me with the parking app . the only negative thing I could say was that the bed was not comfortable , otherwise I would have rated it a 5 star.
Stayed 1 night in Aug 2025