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Destination Family Hotel

2.5 star property

Photo gallery for Destination Family Hotel

Bicycling
Lounge
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
Fridge, microwave, coffee/tea maker, freezer
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Sundog Carving Studio & Gallery
    ‪3 min walk‬
  • Shipyards Park
    ‪11 min walk‬
  • MacBride Museum of Yukon History
    ‪13 min walk‬
  • Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whitehorse

With a stay at Destination Family Hotel in Whitehorse, you'll be near the airport, within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History. .This hotel is 0.7 mi (1.2 km) from North End Gallery and 0.8 mi (1.2 km) from Old Log Church.

What's nearby

  • Shipyards Park - 11 min walk
  • MacBride Museum of Yukon History - 13 min walk
  • Yukon Visitor Information Centre - 18 min walk
  • S.S. Klondike National Historic Site - 3 min drive
  • SS Klondike - 3 min drive

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Woodcutter's Blanket - ‬18 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪A&W Restaurant - ‬12 min walk

About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and refrigerators, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a vending machine, bike storage, and an electric bike charging station.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Continental breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Destination Family Hotel has a restaurant on site.

Languages

Arabic, Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:30 AM: CAD 10 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Electric bike charging stations

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Portable fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Heated floors
  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 58 out of 264 reviews
Rating 8 - Good. 73 out of 264 reviews
Rating 6 - Okay. 64 out of 264 reviews
Rating 4 - Poor. 36 out of 264 reviews
Rating 2 - Terrible. 33 out of 264 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Riley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is not in the best of condition. When I first entered the building, it seemed old and outdated but once you go to the rooms, there is stains on the roof tiles, and most are misaligned. The room was very small and was outdated as well but the thing that caught my attention the most was the stained toilet. If I had a toilet in that condition, I would have replaced it or at least repainted it so it didn’t look so dirty. The staff was great and if you are only there to sleep, it’s fine. It’s on top of a laundromat and it is very noisy. Couldn’t hear much on the 3rd floor so if you go to bed early, make sure to get the 3rd level. With all this being said, this isn’t the worst one I have been to but I will be trying another the time time I go to Whitehorse.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

thomas

Travelled with partner
Liked: Cleanliness, staff & service
Quiet. Comfortable bed. Friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
I would not recommend staying here at all. I stayed overnight for a field course, it took 20 minutes to check in and there's also a $200 security deposit they kept in the small print until you arrive. The room had stains on all the sheets, the shower did not work and there was no main light in the room, just a bedside lamp with a broken pull cord, so you had to unplug it from the wall to turn it on/ off. This all led me to feel unsafe and unclean. Other people stayed in town in other places for the same price and had better experiences.
Stayed 1 night in Sep 2024

2/10 Terrible

Blake

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just don’t stay here. Unsafe area, had a person walk into the hotel and threaten to kill the front desk clerk while I was checking in. The walls are paper thin and I was woken up multiple times by just the loud water noises in the walls. Room was dirty and bed was uncomfortable. Find somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Belen

Stayed 1 night in Aug 2024

10/10 Excellent

Christa

Travelled with partner
Toilet was a bit to low on the ground staff was very helpful and wonderful to work with. We will be back
Stayed 2 nights in Sep 2024

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Nice staff.
Stayed 1 night in Sep 2024

4/10 Poor

Brooke

Stayed 1 night in Aug 2024

10/10 Excellent

Shanna

Stayed 1 night in Aug 2024

4/10 Poor

RONALD

Disliked: Cleanliness, room comfort
Very dowdy.
Stayed 1 night in Sep 2024

8/10 Good

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very accommodating for late arrival. Comfy bed, and the Hotel was very quiet. Everything what's needed is there, including a small fridge. Decor might look a bit "dated", but everything was clean, and I didn't expect the latest Design in a family hotel. So, overall a very good option if you do not want to spend a small fortune on a short stay after a long flight, and want to have a good night's sleep.
Stayed 1 night in Sep 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Rachel

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Light not working TV didn’t turn on Broken thermostat Noisy - others slamming the door. Not clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrone

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and extremely helpful staff
My 1st 1 night a week ago and my 2nd 2 nights, just the other day wouldn't be complete without the helpful and friendly staffs, Patrica and Sarda. Thank you so much.
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gary

Clean
Stayed 2 nights in Jul 2024

6/10 Okay

Gary

Location
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

8/10 Good

delena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Travelled with group
Many changes in breakfast availability. Difficult to get towels and coffee supplies
Stayed 5 nights in Aug 2024

6/10 Okay

Brooke

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not a bad little hotel. They don't offer a high standard of service, but it was reasonable and does the job.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Update everything.
Stayed 1 night in Aug 2024