Destination Family Hotel

2.5 star property

Photo gallery for Destination Family Hotel

Lobby sitting area
Microwave, coffee/tea maker
Reception
Meeting facility
Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Place, Shipyards Park
    ‪6 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪16 min walk‬
  • Place, SS Klondike
    ‪2 min drive‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪5 min drive‬

Room options

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whitehorse

With a stay at Destination Family Hotel in Whitehorse, you'll be near the airport, within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History. .This hotel is 0.7 mi (1.2 km) from North End Gallery and 0.8 mi (1.2 km) from Old Log Church.

What's nearby

  • Sundog Carving Studio & Gallery - 3 min walk - 0.3 km
  • Shipyards Park - 6 min walk - 0.5 km
  • Midnight Sun Gallery & Gifts - 12 min walk - 1.1 km
  • Yukon Visitor Information Centre - 16 min walk - 1.4 km
  • SS Klondike - 2 min drive - 1.4 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Big Bear Eatery - ‬3 min walk
  • ‪Ricky's - ‬7 min walk

About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a vending machine, bike storage, and an electric bike charging station.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Destination Family Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Reviews

Destination Family Hotel Reviews

6.6

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 89 out of 428 reviews
Rating 8 - Good. 112 out of 428 reviews
Rating 6 - Okay. 96 out of 428 reviews
Rating 4 - Poor. 64 out of 428 reviews
Rating 2 - Terrible. 67 out of 428 reviews

Reviews

6/10 Okay

June

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Charlotte, Huntington

Liked: Cleanliness, staff & service
Disliked: Amenities
It was an OK place to spend the night in Whitehorse. Friendly staff, clean room so I would stay here again. The room is in need of an update.
Stayed 1 night in Aug 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Henry

Travelled with family
Very old building but it was clean and quiet
Stayed 1 night in Aug 2025

6/10 Okay

Martin

Stayed 1 night in Aug 2025

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was in a bad neighborhood in a strip mall by a laundremat. They messed up my reservations and blamed it on Expedia. The room was dirty with gold cish craxkers on the floor. There was a washcloth rubber banded aroun a fixture in the ceiling. The blanket was scratchy and had holes. The only bright spot was the lady at the counter.
Stayed 1 night in Aug 2025

10/10 Excellent

Leonid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was extremely friendly and convenient
Stayed 1 night in Jul 2025

8/10 Good

Eric L

Stayed 4 nights in Jul 2025

8/10 Good

Peter

Travelled with partner
Lot of street noise from vehicles and homeless people Shower valve outdated, not pressure temperature balance , could be a safety hazard.
Stayed 1 night in Aug 2025

6/10 Okay

Brit

Stayed 1 night in Jul 2025

2/10 Terrible

Ziggy

Stayed 1 night in Jul 2025

10/10 Excellent

Jakob, Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff is amazing. Rooms are quite clean and comfortable. I had housing issues and needed to stay for longer than I had intended but they were very accommodating and pleasant to work with. There are other hotels in the area that only see $$$ signs not the person. Here, they see the person.
Stayed 9 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Emily

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very old budget hotel, sheets and towels had stains, shower curtain covered in black mildew stains, kitchenette in the suite had very very limited supplies and no cutlery, dish soap, or sponge to clean anything. Thankfully the worker gave us a cup of dish soap from her own personal supply. The staff was very friendly! FYI there is no breakfast provided here as advertised.
Stayed 1 night in Jul 2025

2/10 Terrible

Zachary

Disliked: Cleanliness, property conditions & facilities
Gross
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty

Used towels, unclean tables and microwave. I asked for a new clean room and the front desk looked me like I had four heads. After an unsatisfactory conversation with her, I went out and bought cleaning supplies, and brought in some of my own scrappy clothes for sleep. (If I had room in my car I would have stayed in the car instead.) Cleaned for an hour. Felt marginally better about life. Exhausted so fell asleep on the visibly dirty sheets. Woke up with a massive eye infection. Never staying here again.
Stayed 1 night in Jul 2025

8/10 Good

Amber

Stayed 1 night in Jul 2025

2/10 Terrible

Ahmad

Stayed 1 night in Jul 2025

10/10 Excellent

William, Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff goes above and beyond to make tou feel comfortable and welcome.
Stayed 1 night in Jul 2025

2/10 Terrible

Norbert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Brian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to ask to replenish coffee and used towels each day. Rooms were clean but everyone used the elevator to smoke in. Comfy beds though and plenty of pillows.
Stayed 4 nights in Jul 2025

8/10 Good

Harry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The online promotional materials promise a buffet breakfast which does not exist
Stayed 2 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness
Stayed 1 night in Jul 2025