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Destination Family Hotel

2.5 star property

Photo gallery for Destination Family Hotel

Meeting facility
Reception
Fireplace
Lobby lounge
Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Reviews

6.6 out of 10

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View map
314 Ray Street, Whitehorse, YT, Y1A5R3
  • Place, Sundog Carving Studio & Gallery
    ‪3 min walk‬
  • Place, Shipyards Park
    ‪4 min walk‬
  • Place, Yukon Visitor Information Centre
    ‪16 min walk‬
  • Airport, Whitehorse, YT (YXY-Whitehorse Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Single Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, rollaway beds, free WiFi

Club Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Club Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 2 Double Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

Family Suite, Multiple Beds, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking, Kitchen

Desk, iron/ironing board, rollaway beds, free WiFi

Club Suite, 1 Bedroom, Non Smoking, Kitchen

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Club Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

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About the area

Whitehorse

With a stay at Destination Family Hotel in Whitehorse, you'll be near the airport, within a 15-minute walk of Shipyards Park and MacBride Museum of Yukon History. .This hotel is 0.7 mi (1.2 km) from North End Gallery and 0.8 mi (1.2 km) from Old Log Church.

What's nearby

  • Sundog Carving Studio & Gallery - 3 min walk - 0.3 km
  • Shipyards Park - 4 min walk - 0.4 km
  • MacBride Museum of Yukon History - 12 min walk - 1.0 km
  • Yukon Visitor Information Centre - 16 min walk - 1.4 km
  • SS Klondike - 2 min drive - 1.7 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 5 min drive

Restaurants

  • ‪Tim Hortons - ‬12 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Big Bear Eatery - ‬3 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Midnight Sun Coffee Roasters - ‬9 min walk

About this property

Destination Family Hotel

Hotel with free parking, near Shipyards Park
Destination Family Hotel offers 44 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

This Whitehorse hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a vending machine, bike storage, and an electric bike charging station.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Destination Family Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Electric bike charging
  • Fireplace in lobby
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year

Property is also known as

STOP FAMILY HOTEL Whitehorse
STOP FAMILY HOTEL
STOP FAMILY Whitehorse
Family Hotel Whitehorse
Stop In Family Hotel Whitehorse, Yukon, Canada
STOP IN FAMILY HOTEL
Destination Family Hotel Hotel
Destination Family Hotel Hotel
Destination Family Hotel Whitehorse
Destination Family Hotel Hotel Whitehorse

Destination Family Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 90 out of 431 reviews
Rating 8 - Good. 112 out of 431 reviews
Rating 6 - Okay. 98 out of 431 reviews
Rating 4 - Poor. 64 out of 431 reviews
Rating 2 - Terrible. 67 out of 431 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Warren

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Kristina

Disliked: Amenities, property conditions & facilities
Super convenient location to get laundry done, get groceries, enjoy the cinema, check out cute shops, enjoy a walk in beautiful parks and more. The property itself is pretty dingy and has seen better days. Old, grungy linens, hair stuck to shower wall and a really gross shower curtain. Broken lamps with liquid-stained lamp shades. Check-in and check-out was easy. Staff were polite enough.
Looking out the window of the hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service
staff was friendly and helpful
Stayed 4 nights in Sep 2025

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For what we had to do in Whitehorse this place was great. The building was Klondike looking and it was close to all the stores in town. Very convienient with a laundromat attached as well!
Stayed 3 nights in Sep 2025

2/10 Terrible

Abigail

Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Cleanliness, property conditions & facilities
The room had a bad odor, possibly animal urine. The toilet tank seem ready to fall over. The place seemed dirty, but everything was so old and worn, it was hard to tell. The staff was nice, but the overheated room caused us not to sleep well.
Stayed 2 nights in Sep 2025

6/10 Okay

Kurt

Travelled with family, Travelled with partner
Disliked: Staff & service
Walkable to multiple grocery stores and Walmart as well as lots of scenic strolls.
Stayed 4 nights in Sep 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unfortunately bad

The staff was friendly, but the entire building smelled bad. The room was not clean. When I looked under the bed as I retrieved something there was piles of dirt underneath it. It was a very depressing place.
Stayed 1 night in Sep 2025

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Curtains torn, light came in from the street. Room was hot, ac finally cooled it but was very loud. Staff was great.
Stayed 1 night in Sep 2025

6/10 Okay

Kona

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The shower in our room was broken, but front desk staff was extremely apologetic and was able to switch us to a different room. Besides that, everything else was fine
Stayed 1 night in Sep 2025

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service
The front desk guy was awesome. Checked us in quickly, efficently and a great deal of humour. He is a very hard working young man. We saw him all over the hotel and laundromat, fixing issues, solving problems, and always dealing with guests and clients with respect and humour. Well done!!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Stayed 1 night in Sep 2025

6/10 Okay

qingsong

Disliked: Cleanliness
just ok
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Sep 2025

4/10 Poor

Loreen

Disliked: Staff & service, property conditions & facilities
The front staff was unfriendly. The air conditioning is not working. Only two small pillows were provided.
Stayed 1 night in Sep 2025

10/10 Excellent

Jim

nothing to add
Stayed 3 nights in Aug 2025

2/10 Terrible

Annalyn sm

Disliked: Cleanliness, staff & service, room comfort
Pillow case verry bad smill.shower curtain so smiley tv no good i try to call change my Pillow case..and coffee so dirty i stay 2 nights
Stayed 2 nights in Aug 2025

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Yijuan

Disliked: Cleanliness, staff & service, property conditions & facilities
They did change the sheets, shower curtain and tub are dirty
Stayed 1 night in Aug 2025

6/10 Okay

Wayne

The room had poor accommodations for shower and coffee service. There was coffee, but no cups for drinking. No accoutrements for the coffee either.
Stayed 1 night in Aug 2025

6/10 Okay

Glenn

Slow staff at front desk. Not all that clean and a bit runner down.
Stayed 1 night in Aug 2025

8/10 Good

anita

Stayed 2 nights in Aug 2025

4/10 Poor

Alexa

Disliked: Amenities
I was put in a room in the basement that was hot as Hades, the window was in a prison like cage, the TV didn't work, the bed was just a mattress pad over springs, I think the curtains had blood stains on them, and there was no plug for the tub. The lobby bathroom was disgusting. I was told that they usually don't rent the rooms in the basement but we're full so I guess they decided to milk every last dime they could?
Stayed 1 night in Aug 2025

8/10 Good

Tanja, Nanaimo

Liked: Cleanliness, staff & service, amenities
24 hr service, which is very convenient. Very friendly staff late night - he even helped carry all my luggage to the room. Convenient location downtown ($ 20 by taxi from airport) While the rooms and decor are quite "dated", everything is very clean - and the price is right. (Cleanliness being more important than style for me) Bed was comfy and room was quiet, so just right after a long day of travel and arriving around midnight. Rooms have a fridge and dining table/chairs Fast food /take out very close by.
Stayed 1 night in Aug 2025

4/10 Poor

Debbie

Travelled with partner
Disliked: Amenities
Room was clean, but there was no fitted sheet on the king bed that was basically 2 twin beds put together.
Stayed 2 nights in Aug 2025