2/10 Terrible
markita
Travelled with partner
27 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived I called downstairs to ask what time the pool closes only to be told the pool was not open due to construction. Before I booked my trip on Expedia I checked the website to see if the pool was closed. I did this because this was my birthday weekend and all i wanted to do was go swimming for my birthday. I went to wash my hands so that I could eat dinner and the sink was stopped up. I picked up the phone to call downstairs but it didn't work so I went to the desk where I spoke to Rose she was very nice and moved me to another room. In that room I went to wash my hands again so that I could have dinner and again the sink was stopped up. I called the front desk again speaking to Rose who said she was coming right up. She did come right up and saw it was stopped up and that the toilet seat looked disgusting. She said she would move me again and that she would check the room to make sure the sink was working properly and I asked her to make sure the toilet seat was decent. She came back apologized and gave us the key to another room and stated she checked the sink and toilet seat and everything was fine. On the third room everything was in fact fine but we did have to go to the front desk to ask for a remote control for the television and tissueand the room had alot of flie This was my second stay at this hotel. The first stay was in September 2024 that stay was great and thats why I choose this hotel to spend my birthday weekend.
markita
Stayed 2 nights in Oct 2024