Embassy Suites by Hilton Flagstaff

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Flagstaff

Exterior
Reception
1 bedroom, premium bedding, down duvets, pillow-top beds
Reception
Outdoor pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Housekeeping
    Housekeeping

Explore the area

Map
706 South Milton Road, Flagstaff, AZ, 86001
  • Northern Arizona University
    10 min walk
  • Riordon Mansion
    12 min walk
  • Flagstaff City Hall
    14 min walk
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    8 min drive

Room options

Suite, Multiple Beds, 2 Bathrooms

  • 43 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms, Parlor)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed with Sofa bed (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Flagstaff

Located in Flagstaff, Embassy Suites by Hilton Flagstaff is in the historical district, within a 15-minute walk of Northern Arizona University and Riordon Mansion. .This hotel is 0.7 mi (1.2 km) from Flagstaff Convention and Visitors Bureau and 0.9 mi (1.4 km) from Heritage Square.

What's nearby

  • Northern Arizona University - 10 min walk - 0.9 km
  • Flagstaff City Hall - 14 min walk - 1.2 km
  • Heritage Square - 16 min walk - 1.4 km
  • Flagstaff Extreme - 4 min drive - 3.8 km
  • Lowell Observatory - 5 min drive - 2.7 km

Getting around

  • Flagstaff Station - 14 min walk
  • Flagstaff Pulliam Field (FLG) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Brown Bag Burger + Bar Flagstaff, AZ - ‬4 min walk
  • ‪Bookmans - ‬12 min walk

About this property

Embassy Suites by Hilton Flagstaff

Hotel with free breakfast, a quick walk to Northern Arizona University
Embassy Suites by Hilton Flagstaff offers 119 air-conditioned accommodations with safes and designer toiletries. Accommodations are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Flagstaff hotel provides complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 119 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Embassy Suites by Hilton Flagstaff. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Planning an event in Flagstaff? This hotel has 646 square feet (60 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:30 AM. A complimentary manager's reception is offered each day.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM–9:30 AM
  • 1 bar
  • Free daily reception

Things to do

  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes

Business services

  • Conference space (646 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Flagstaff
Embassy Suites Hotel Flagstaff
Flagstaff Embassy Suites
Embassy Suites Flagstaff Hotel Flagstaff
Embassy Suites Flagstaff Hotel
Embassy Suites Flagstaff
Embassy Suites by Hilton Flagstaff Hotel
Embassy Suites by Hilton Flagstaff Flagstaff
Embassy Suites by Hilton Flagstaff Hotel Flagstaff

Embassy Suites by Hilton Flagstaff Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 349 out of 1001 reviews" "
Rating 8 - Good. 250 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 124 out of 1001 reviews" "
Rating 2 - Terrible. 91 out of 1001 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Matthew

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.
Stayed 2 nights in Aug 2024

4/10 Poor

Christine, Cave Creek

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major renovations
Stayed 2 nights in Aug 2024

6/10 Okay

Jose

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Please start refurbishing your rooms
Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn. Probably would not stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Just okay, won’t be back
The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.
Stayed 3 nights in Jul 2024

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.
Stayed 1 night in Jul 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Upgrade Needed
Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic
Stayed 4 nights in Jul 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, room comfort
A standard stay
This was a so so hotel. The room was clean, the bathtub was very clean. But… if you’re looking for a luxury stay, you’re looking in the wrong place. The best part was the breakfast- made to order omelette and avocado toast, waffles, eggs, potatoes, bacon, pastries, cereal, and yogurt. The kids were in heaven. The worst part was the pool and hot tub. They were both filthy. The hot tub smelled like a dirty dish rag. They also only had one ice machine… on the second floor! Otherwise, it was a standard hotel stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Rito A, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

gary

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great location!
Willie the host for happy hour was fantastic!!!! Overall great location. property not up to what I have come to expect as an HGV Owner and Hilton Honors Member. property in need of repairs as shown in pictures.
Stayed 1 night in Jul 2024

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They don’t seem to recycle. They use styrofoam bowls and paper plates for breakfast. The maid left all the lights on in the room after cleaning and replaced all the towels that were on the racks and used only once. The shower leaked all over the bathroom floor.
Stayed 3 nights in Jul 2024

6/10 Okay

Ana

Travelled with family and small children
Ok, Good awesome!
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in Jul 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service
Check in was at 4:00pm. We sat there over an hour with all our luggage and room still wasn’t ready at 4:45pm. This caused a big delay in our vacation plans. I was infuriated with the room not being ready. I canceled. Booked another hotel and was ready immediately. I am waiting on a refund since this was not our fault they couldn’t have my room ready in a timely manner at 4:00pm check in
Stayed 1 night in Jun 2024

10/10 Excellent

Amber

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and had a good breakfast when they were actually stocked with food
Stayed 5 nights in Jun 2024

6/10 Okay

Vern

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Property and rooms are in desperate need of updates.
Stayed 3 nights in Jul 2024

6/10 Okay

Matthew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Gerald

Travelled with family
Liked: Cleanliness, room comfort
It was ok
The hotel was ok, they were confused at checkin because we had two rooms. Was supposed to have a king and one double received two doubles and no other rooms could be issued. The hotel itself was badly in need of a refresh/remodel. Overall it was not bad just not what i have come to experience from an emb suites
Stayed 7 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't particularly like that you have to pay extra for parking. Area was good, staff was friendly and the hotel itself was good
Stayed 1 night in Jun 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and courteous.
Stayed 3 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
The room and amenities were fine except for the breakfast. I arrived at the dining area at 8:05 for a breakfast on a Saturday morning when breakfast was available from 6:30-9:30. They had no food available for the entire time I was there, over 30 minutes, except for waffles and my family that arrived earlier told me they didn’t have any food since 7:00 ish. They had empty food warmers for several breakfast items and an omelette bar that was closed that they advertised prominently. There were no plates, trash was overflowing, no staff visible, no drinks except for OJ. I purposely looked for a hotel that had a breakfast so I didn’t have to go get something in the morning with my 2 kids. I understand delays happen but no food for 90 minutes or so is unacceptable and will certainly make sure I never stay at another Hilton hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Johnny L.

Travelled with family
Liked: Staff & service
Disliked: Amenities
Room needs to be updated, wear/tear/ahe very visible. Extremely small restroom. Breakfast was a disaster. Waffle mix like water, ran out of machine leaving a crispy piece of over cooked batter. No bacon/eggs/limited potatoes. Worst Embassy ever (out favorite brand). Sooo disappointed. Will not stay here again. Definately not worth the cost!!
Stayed 1 night in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and welcoming
Stayed 1 night in Jun 2024