6/10 Okay
Andrew
Travelled with partner
10 Dec 2024
Liked: Cleanliness, property conditions & facilities
The hotel was fine, we were in town for a wedding. Two things to flag:
(1) there are significant mandatory “resort fees” tagged onto your stay that they charge you on a per day basis that is not factored into the booking cost to cover “wifi” and “facility access.”
(2) The staff was incredibly insistent on scheduling a 90 minute presentation for us to become resort members. We had no interest in this as we were only in town for the wedding but they called us before our stay and called our room multiple times during the stay to try to schedule a session. They were quite aggressive even after we made it clear we weren’t interested.
Checkout is also 10am and they charge for late checkout. Not an issue for us but we were surprised to see it. Additionally there was an expectation that you take your own trash out at the end of the stay and run the dishwasher. There was no daily room cleaning service.
Andrew
Stayed 3 nights in Dec 2024