SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Lobby
Outdoor pool
Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
Free breakfast

Reviews

6.4 out of 10

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
1807 Concord Pike, Wilmington, DE, 19803
  • Brandywine Valley
    1 min walk
  • Brandywine Creek State Park
    4 min drive
  • Nemours Mansion and Gardens
    4 min drive
  • Philadelphia, PA (PHL-Philadelphia Intl.)
    27 min drive

Room options

Business Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, Kitchenette (Dining Table)

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Business Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center, within a 10-minute drive of Grand Opera House and Wilmington Riverwalk. .This hotel is 5.8 mi (9.4 km) from Eden Park and 10.7 mi (17.2 km) from Longwood Gardens.

What's nearby

  • Nemours Mansion and Gardens - 4 min drive - 2.8 km
  • Grand Opera House - 6 min drive - 6.2 km
  • Hagley Museum and Library - 6 min drive - 5.4 km
  • Wilmington Riverwalk - 7 min drive - 7.2 km
  • Winterthur Museum, Garden and Library - 10 min drive - 6.7 km

Getting around

  • Wilmington Station - 9 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • ‪Panera Bread - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪A.I. DuPont Hospital Cafeteria - ‬4 min drive
  • ‪Burger King - ‬19 min walk
  • ‪Jasmine Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel with free breakfast connected to a shopping center in Wilmington
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Wilmington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 95 air-conditioned rooms featuring DVD players. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Plus Hotel by Best Western Brandywine Valley. A complimentary breakfast is included.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary breakfast is offered.

Languages

English, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
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SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

SureStay Plus Hotel by Best Western Brandywine Valley Reviews

Reviews

6.4
Rating 10 - Excellent. 262 out of 1003 reviews" "
Rating 8 - Good. 203 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 146 out of 1003 reviews" "
Rating 2 - Terrible. 202 out of 1003 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Fine experience
Stayed 1 night in Aug 2024

8/10 Good

Kevin

there were people shouting in room next too me...
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Epsom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good.
Stayed 1 night in Aug 2024

2/10 Terrible

Christian j

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
can tell the lack of care of property interior and exterior
Stayed 2 nights in Aug 2024

10/10 Excellent

Rickia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Sandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The pool was incredibly dirty. The room was dirty and smell bad. The washroom was terribly small et there was some insect on the floor. The floor of the room was sticky et dirty. The hotel could be interesting if someone maintain it. The breakfast was good but we lost 4 times electricity so we ate bread and jam only. The people at front desk were polite and professional. We don’t recommend this place unfortunately.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The staff was very nice...however the bed was uncomfortable and there was a cockroach in my room :(
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2024

10/10 Excellent

marvin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t go back
Under construction? No outlet near the bed. Pool disgusting. You can’t even see the bottom. No extra toilet paper. Cheap thin blanket.
Stayed 1 night in Aug 2024

2/10 Terrible

Lauren

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Nate

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t stay as the room we initial got had mold, several flies, and just looked unclean from the bed sheets to the bathroom. They put us in another room and I found cockroaches in the bathroom. I left faster than I got there.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all I reserved a king size bed.The day I checked in I was told I wouldn’t be getting a kings size bed.. I had a queen size 😞The shower didn’t work and make sure you get a renovated room not the old dated room. When you enter from the it smells like urine. The air conditioning was leaking water all over the floor.
Stayed 2 nights in Aug 2024

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
yuck
room was very dirty- hair in sink and towels, tub edges were black( moldy?) corners of bathroom had cobwebs, lots and lots of flies
Stayed 1 night in Aug 2024

2/10 Terrible

pamela

Disliked: Property conditions & facilities
Its was horrible so dirty we have to get out early
Stayed 1 night in Aug 2024

6/10 Okay

Sheila, Stone Ridge

Liked: Staff & service
Disliked: Property conditions & facilities
The pool was dirty. The parking seems unsafe. The area was not a good part of town.
Stayed 1 night in Aug 2024

4/10 Poor

Sayma

Liked: Staff & service
Disliked: Cleanliness
Pictures do not match the property.
Stayed 1 night in Jul 2024

6/10 Okay

ashley

Travelled with family and small children
Uncomfortable
Stayed 3 nights in Jul 2024

2/10 Terrible

Belinda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would like a refund. I left after one night into and 3 night stay. I booked another place as you can see. Place was crawling w cockroaches!!
Stayed 3 nights in Jul 2024

4/10 Poor

Wilson

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property does not look like online pictures, this place is in bad condition
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nothing likable
Stayed 2 nights in Jul 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quick stay
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Jul 2024