Holiday Inn Express Hotel & Suites Auburn by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Auburn by IHG

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Interior
Suite, 1 Bedroom
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
10-12 Johnson St, Auburn, MA, 01501
  • Auburn Mall
    ‪2 min drive‬
  • College of the Holy Cross
    ‪7 min drive‬
  • Clark University
    ‪9 min drive‬
  • Worcester, MA (ORH-Worcester Regional)
    ‪23 min drive‬

Room options

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 6
  • 1 Twin Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Auburn

Located in Auburn, Holiday Inn Express Hotel & Suites Auburn by IHG is within a 10-minute drive of College of the Holy Cross and The Hanover Theatre for the Performing Arts. .This hotel is 6.2 mi (10 km) from DCU Center and 6.8 mi (11 km) from The Shoppes at Blackstone Valley.

What's nearby

  • Auburn Mall - 2 min drive
  • College of the Holy Cross - 7 min drive
  • The Hanover Theatre for the Performing Arts - 9 min drive
  • Clark University - 9 min drive
  • DCU Center - 9 min drive

Getting around

  • Worcester Station - 14 min drive
  • Logan International Airport (BOS) - 55 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Jasmine Asian Cuisine - ‬2 min drive
  • ‪KFC - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Auburn by IHG

Hotel with free breakfast, in the vicinity of College of the Holy Cross
Holiday Inn Express Hotel & Suites Auburn by IHG offers 113 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 113 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011570170
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Auburn
Holiday Inn Express Hotel Auburn
Holiday Inn Express Hotel And Suites Auburn

Holiday Inn Express Hotel & Suites Auburn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1005 reviews
Rating 8 - Good. 261 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, safe, clean hotel. Easy access to Worcester. We would stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet
Stayed 4 nights in Nov 2024

8/10 Good

Rachel

I checked out this morning & forgot to drop off my room entry keys. They have assured me that that's not a problem
Stayed 2 nights in Nov 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast and the xmas decorations. Staff was diverst an friendly.
Stayed 2 nights in Nov 2024

6/10 Okay

David, Lewisburg

Liked: Cleanliness, property conditions & facilities
First, the positives: The hotel has clean, and the bed was reasonably comfortable. All lighting, electronics, and bathroom fixtures worked, although the toilet seat was a little loose. There was plenty of parking (which is increasingly a problem at many hotels). However, I-290 runs right by the hotel. I was on the highway side of the building, and the road noise was probably the worst that I have ever experienced. I was able to sleep through it, but others might be bothered by it. I wanted get ice but could not find the machines. I had to ask the front desk since there was no information in the room explaining where to find it. If you are fan of bar soap, you might want to avoid this hotel. There was none in the room so I again asked at the front desk. I was told that the hotel did not have any bar soap; they have completely switched over to body wash. Finally, there was no one at the front desk both times I asked for information, and there was no bell or other signaling device to get their attention. I had to yell toward the back room. In short, the hotel was mostly okay, but irritations like the above are worse when you’re tired an just want to relax.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

10/10 Excellent

Clark H.

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Koralia

Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At a glance
I was impressed by the surprised welcome when I entered my room. There was a gift bag filled with goodies waiting for me by the TV with a thank you note. They also served a healthy breakfast. Unfortunately I didn't have enough time to enjoy my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very friendly staff. Clean building inside & out. Comfortable beds and pillows. Nice, clean bathrooms.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, amenities
Convenient for a stop over
Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Stayed 1 night in Oct 2024

8/10 Good

mathurin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV in the room was terrible, keep freezing, old school.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Friendly staff, clean rooms, nice beds.
Stayed 1 night in Aug 2024

10/10 Excellent

Jivko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff was extremely helpfull
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stoyan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Sep 2024

4/10 Poor

Robin

Business traveller
Liked: Cleanliness, staff & service, room comfort
Decaf Coffee, not--NO SLEEP!!! Be Careful!!!
Unfortunately the "Decaf" coffee in the breakfast area was NOT decaf and I had it in the evening so didn't sleep a wink all night. AWFUL!!!!!
Stayed 1 night in Oct 2024

4/10 Poor

Tony

Business traveller
Stayed 1 night in Oct 2024

8/10 Good

carol

Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 2 nights in Sep 2024