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Holiday Inn Grand Rapids Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Meeting facility
Point of interest
Standard Room, 2 Queen Beds, City View

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Gerald R. Ford Museum
    ‪3 min walk‬
  • DeVos Performance Hall
    ‪5 min walk‬
  • Van Andel Arena
    ‪9 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible Bathtub (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible Bathtub (Communications)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Mid Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Terrace/patio

Hampton Inn & Suites Grand Rapids Downtown

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.6 out of 5, Wonderful, (1004)
The price is NZ$244
for 1 room
includes taxes & fees
12 May - 13 May
Hampton Inn & Suites Grand Rapids Downtown

About the area

Grand Rapids

Located in Grand Rapids (John Ball Park), Holiday Inn Grand Rapids Downtown by IHG is within a 10-minute walk of DeVos Performance Hall and Van Andel Arena. .This hotel is 1.5 mi (2.3 km) from John Ball Zoo and 5.8 mi (9.3 km) from Frederik Meijer Gardens and Sculpture Park.

What's nearby

  • Gerald R. Ford Museum - 3 min walk - 0.3 km
  • DeVos Performance Hall - 5 min walk - 0.5 km
  • DeVos Place Convention Center - 7 min walk - 0.6 km
  • Van Andel Arena - 9 min walk - 0.8 km
  • Downtown Market - 2 min drive - 2.4 km

Getting around

  • Grand Rapids Station - 20 min walk
  • Gerald R. Ford International Airport (GRR) - 20 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬6 min walk
  • ‪Adobe In & Out - ‬10 min walk
  • ‪The B.O.B. - ‬9 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Knickerbocker - ‬8 min walk

About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, a short walk to DeVos Performance Hall
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 175 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Burger Theory​, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Grand Rapids? This hotel has 1263 square feet (117 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Burger Theory​ - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults, and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 starsss!!

It was one of the better hotels i have ever stayed at. Staff was super friendly and the place was VERY clean.
Stayed 1 night in Apr 2025

8/10 Good

Greg

Stayed 1 night in Apr 2025

6/10 Okay

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Sheets were not washed in hypoallergenic detergent - avoid if you have skin allergies.
Stayed 1 night in Apr 2025

8/10 Good

Debora

Liked: Staff & service
Disliked: Cleanliness
The shuttle driver was great
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Downtown

Great location close to concert venue!
Stayed 1 night in Apr 2025

10/10 Excellent

Leticia

Liked: Cleanliness, property conditions & facilities, room comfort
The stay was amazing, front desk staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

KATHLEEN B

Liked: Property conditions & facilities
Overall very nice and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorian l Yoder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second stay at yhis hotel in Grand rapids. Very comfortable beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Free parking was a plus. Very friendly and courteous staff. Would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kari

Business traveller
Liked: Amenities
Walkable and clean/quiet…gym and pool/hot tub
Stayed 1 night in Apr 2025

8/10 Good

Janella

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the museum, beautiful view of the river, close to many amenities and close the college.
Stayed 2 nights in Apr 2025

6/10 Okay

Alena

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Stayed 1 night in Apr 2025

8/10 Good

Fabian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this property had alot of good features and attributes to the stay, I was intrigued with the values of the motel, meals, drinks and all the other choices, people was excellent ,helpful and friendly
Stayed 4 nights in Apr 2025

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a great place with reasonable price. Staff was awesome!
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location with shuttle available for DeVos. Felt safe in the area. Very clean rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice rooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Walking distance to Devos Place.
Stayed 1 night in Jan 2025

10/10 Excellent

JANET

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was short walk to town and shuttle to theater
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. Every member of staff was friendly and helpful. The opportunity to take a shuttle to my concert was an extra perk. The hotel lobby and my room were cheerful and welcoming. I enjoyed my stay there very much.
Stayed 1 night in Apr 2025

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Johnny

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Ying/Yang

The welcome to the hotel was great! I wish I knew her name, but she had Blonde hair with glasses I believe. I am not sure if that narrows it down or not. Haha but very professional. The only bad thing I would have to say is the smell of the room once you enter, to be frank it was of “feet” which I am sure is from the carpet itself. They should be thoroughly cleaned or replaced with tile or plank wood. Other than that a wonderful stay!
Stayed 2 nights in Mar 2025

6/10 Okay

Shawn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Stay was ok, early check out not recommended

The hotel was clean and everything was great until i was told that when i checked out early I was unable to receive a refund for the last night of my stay. The manager said he would give me my refund but i would have to request through hotels.com there were 2 witnesses (an employee and my son), yet when Hotels.com called the hotel, they refused, and hotels.com customer service did little to help get my money back
Stayed 2 nights in Mar 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the free shuttle transportation and the free parking. The rooms were clean and I had a great stay.
Stayed 1 night in Mar 2025