I had previously requested a early check-in because flight arrived early & because i am handicap. Upon arriving to hotel, the man was not friendly, not pleasant he was very bland. After checking in the room was not very clean, lil smelly & not enough towels & toiletries, remote didn't work. When leaving next day, housekeeping knocked on door at 8:50AM. Checkout time was 11 NOT GOOD. Lady at front desk, Sunday morning was very nasty & told me, housekeeping was right to knock because they have lots of rooms to clean. She told me she was the manager and they did nothing WRONG.