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THE KAHALA Hotel & Resort YOKOHAMA

4.5 star property

Photo gallery for THE KAHALA Hotel & Resort YOKOHAMA

Exterior
Lobby lounge
Exterior
Lobby lounge
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Gym
  • Spa
  • Parking available
  • Laundry

Explore the area

Map
1-1-3 Minatomirai, Yokohama, Kanagawa, 220-0012
  • Pacifico Yokohama
    ‪9 min walk‬
  • Landmark Tower
    ‪15 min walk‬
  • Red Brick Warehouse
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for The Kahala Prestige Corner King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner King, Non Smoking

  • 57 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Prestige Corner Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Prestige Corner Twin, Non Smoking

  • 57 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View Twin, Non Smoking

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite King, Non Smoking

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

Premium Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Harbor View King, Non Smoking

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

[7pm check-in] The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

  • Harbor view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] Premium Suite Twin, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite Twin, Non Smoking

  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Harbor View King, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Harbor View Twin, Non Smoking

View from room

The Kahala Grand Harbor View Twin, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] Premium Suite King, Non Smoking

50-inch flat-screen TV with satellite channels, TV, offices

[7pm check-in] Premium Suite King, Non Smoking

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin, Non Smoking

  • 50.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Twin, Non Smoking

View from room

Executive Suite Twin, Non Smoking

  • 99 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Suite King, Non Smoking

View from room

The Kahala Suite King, Non Smoking

  • 109 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for The Kahala Suite Twin, Non Smoking

View from room

The Kahala Suite Twin, Non Smoking

  • 109 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

View from room

The Kahala Grand Harbor View High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room (3 occupancy), Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Room High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Twin, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand Twin High Floor, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for [7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Twin High Floor, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

The Kahala Grand King High Floor, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room (3 occupancy), Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand Room High Floor (3 occupancy), Non Smoking

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for [7pm check-in] The Kahala Grand King, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for [7pm check-in] The Kahala Grand King High Floor, Non Smoking

Premium bedding, minibar, in-room safe, desk

[7pm check-in] The Kahala Grand King High Floor, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

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4.7 out of 5, Exceptional, (1462)
The price is NZ$328
for 1 room
includes taxes & fees
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About the area

Yokohama

With a stay at THE KAHALA Hotel & Resort YOKOHAMA in Yokohama (Yokohama City Centre), you'll be within a 15-minute walk of Pacifico Yokohama and Yokohama Museum of Art. .This family-friendly hotel is 0.9 mi (1.4 km) from Landmark Tower and 1 mi (1.6 km) from Red Brick Warehouse.

What's nearby

  • Anpanman Museum - 6 min walk - 0.5 km
  • Pacifico Yokohama - 9 min walk - 0.8 km
  • Landmark Tower - 15 min walk - 1.3 km
  • Red Brick Warehouse - 3 min drive - 1.6 km
  • Yokohama Stadium - 4 min drive - 3.3 km

Getting around

  • Minatomirai Station - 9 min walk
  • Yokohama Station - 18 min walk
  • Haneda Airport (HND) - 30 min drive

Restaurants

  • ‪スターバックス - ‬9 min walk
  • ‪いしがまやハンバーグマークイズみなとみらい店 - ‬9 min walk
  • ‪はま寿司 - ‬3 min walk
  • ‪回転寿司 まぐろ問屋めぐみ水産 - ‬9 min walk
  • ‪Tully's Coffee - ‬7 min walk

About this property

THE KAHALA Hotel & Resort YOKOHAMA

Luxury hotel with 2 restaurants and a full-service spa
THE KAHALA Hotel & Resort YOKOHAMA offers 146 accommodations with minibars and espresso makers. Accommodations offer separate dining areas and include desk chairs. Beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Guests under 4 years old are not allowed in the swimming pool or hot tub.

The Spa has 5 treatment rooms including rooms for couples. Services include facials and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

Make yourself at home in one of the 146 guestrooms featuring refrigerators and minibars. 50-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy body treatments and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at ＯＺＩＯ, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Yokohama? This hotel has facilities measuring 1647 square feet (153 square meters), including conference space. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
ＯＺＩＯ - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
華暦 -Hanagoyomi- - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open daily.
The KAHALA LOUNGE - This lobby lounge serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 5,692 for adults and JPY 3,795 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ＯＺＩＯ
  • The KAHALA LOUNGE
  • 華暦 -Hanagoyomi-

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Children's toys
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,647 square feet of conference space

Outdoors

  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Height-adjustable showerhead
  • Lift
  • Magnifying mirror
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property may offer in-room breakfast instead of the listed breakfast type on select days.
Breakfast is not included in breakfast rate plan for children ages 0-5, and can be requested onsite for the listed child breakfast fee (subject to availability).

Renovations and closures

The property will be renovating from April 8 2025 to April 9 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 5692 for adults and JPY 3795 for children
  • Covered valet parking fee: JPY 4000 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: JPY 3795 per stay
  • Spa fee: JPY 3795 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 4 years old are not allowed in the swimming pool or hot tub
Guests under 4 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

The Kahala & Yokohama Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel
THE KAHALA Hotel & Resort YOKOHAMA Yokohama
THE KAHALA Hotel & Resort YOKOHAMA Hotel Yokohama

THE KAHALA Hotel & Resort YOKOHAMA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 241 out of 318 reviews
Rating 8 - Good. 52 out of 318 reviews
Rating 6 - Okay. 12 out of 318 reviews
Rating 4 - Poor. 8 out of 318 reviews
Rating 2 - Terrible. 5 out of 318 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at many luxury properties, and this is easily one of the best. They have literally thought of everything, it’s hard to describe. As a tiny example, the amenities for taking a bath are two types of bath oils and bubble bath. I know someone would prepare it for you, if you asked. Nothing has been overlooked. The rooms are extremely large and well-designed. We had a beautiful view overlooking the bay and Ferris wheel. The only downside is that it’s a bit of a walk to the train and to the multiple restaurants and shopping malls in Yokohama. But that short walk is definitely worth the trip to this wonderful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Keiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sachiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and most fabulous amazing hotel i ever stayed. And i am keep coming back everytime when i visit Yokohama.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around fantastic hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff.
Stayed 1 night in Nov 2024

10/10 Excellent

derek

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mingdi

Stayed 2 nights in Nov 2024

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities, room comfort
For those regular travellers to Japan. This is another 5-stars hotel for the locals! The hotel facilities are 5-stars. Bellboys and housekeeping are exceptional but the checkin and checkout processes felt robotics, unwelcome, fake. The fact that both ladies at checkin and checkout satdown behind the table at all times and did not get up said so much about the whole experience. Aloha!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bransen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
First class all the way. From walking into the hotel, check-in, our entire stay until check-out, we had an amazing experience. All staff were extremely friendly and helpful, the room was outstanding and well appointed, the resort is in a very walkable location. We felt like celebrities our entire stay and wouldn't hesitate to stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like a quiet escape in the middle of the hustle and bustle of the city and everyday life but still within walking distance to shopping and dinning. Staff and service were very friendly and sweet.
Stayed 1 night in Oct 2024

10/10 Excellent

Hejin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックインサービスについて
今回出張で5人で行ったのですが、チェックインの際、一人ずつ行うため全員のチェックインに随分時間がかかりました。効率よく、なるべく一緒にチェックインできたらよかったと思います。
Stayed 3 nights in Oct 2024

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, would love to stay again!
Stayed 1 night in Sep 2024

10/10 Excellent

yucong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view and deco of this hotel, super friendly and professional staff
Stayed 1 night in Sep 2024

10/10 Excellent

majed, Riyadh

Liked: Staff & service, amenities, property conditions & facilities
Highly recommended, staff is great and property is beautiful
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

NORIHITO, NEW YORK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and Quiet. However, little far from shopping area
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is amazing! Helpful and friendly staff. I had a great stay with only limited Japanese!
Stayed 7 nights in May 2024

10/10 Excellent

Prof. Dr. Jürgen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property with Hawaiian spirit, beautiful rooms with spectacular view on the Yokohama bay area and very nice staff.
Stayed 4 nights in Aug 2024

10/10 Excellent

kaori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Abbas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever
Stayed 7 nights in Jul 2024

10/10 Excellent

Mahsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel in the whole world
Stayed 4 nights in Aug 2024

10/10 Excellent

meng, london

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of room with amazing breakfast in room
Stayed 2 nights in Jul 2024

8/10 Good

YUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024