Comfort Inn & Suites

2.5 star property

Photo gallery for Comfort Inn & Suites

Exterior
Lobby
Suite, 1 King Bed, Non Smoking
Lobby
Seasonal outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
1686 East Mount Pleasant Road, Zachary, LA, 70791
  • Zachary Youth Park
    ‪2 min walk‬
  • Copper Mill Golf Club
    ‪4 min drive‬
  • Southern University and A&M College
    ‪15 min drive‬
  • Baton Rouge, LA (BTR-Baton Rouge Metropolitan)
    ‪19 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Zachary

With a stay at Comfort Inn & Suites, you'll be centrally located in Zachary, within a 15-minute drive of Mississippi River and Zachary Youth Park. .This golf hotel is 9.5 mi (15.3 km) from Southern University and A&M College and 0.9 mi (1.5 km) from Zachary Branch Library.

What's nearby

  • Copper Mill Golf Club - 4 min drive
  • Southern University and A&M College - 15 min drive
  • Baton Rouge Zoo - 17 min drive
  • Raising Cane's River Center - 25 min drive
  • Louisiana State University - 28 min drive

Getting around

  • Baton Rouge Metropolitan Airport (BTR) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪Leblanc's Drive Inn - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬6 min drive
  • ‪Walk-On's Sports Bistreaux - Zachary Restaurant - ‬4 min drive

About this property

Comfort Inn & Suites

Hotel in Zachary with free breakfast and a fitness center
Comfort Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Inn Hotel Zachary
Comfort Inn Zachary
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites Zachary
Comfort Inn & Suites Hotel Zachary

Comfort Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 166 out of 425 reviews
Rating 8 - Good. 83 out of 425 reviews
Rating 6 - Okay. 59 out of 425 reviews
Rating 4 - Poor. 48 out of 425 reviews
Rating 2 - Terrible. 69 out of 425 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Stayed 2 nights in Nov 2024

2/10 Terrible

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Upgrades and cleanliness
Was moved to 3 different rooms. The 1st room shower door was off. 2nd room tried to get in 3 times key fob wasn’t working. 3 rd room was nasty and need some upgrades
Stayed 1 night in Nov 2024

10/10 Excellent

Terrell, Prairieville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed in both the hotel and hotels.com.
Cancelled my stay and lied to me about it. They told me hotels.com cancelled it. This left us without a room to stay in on a busy night in the city with little vacancies left. Hotels.com has yet to refund me.
Stayed 1 night in Nov 2024

2/10 Terrible

Allen

Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE!
This hotel is horrific. We checked in and stayed about an hour then fled. They have multiple rooms that have been closed by the local health department because of mold. There are multiple air purifiers throughout the building that are dirty and blowing dirty air. The breakfast service has also been closed by the health department. Our door lock was broken and we couldn't lock our door. Our phone didn't work. I called the front desk about 10 times in one hour for a solution to the door not locking and they said they'd send someone up and never did. During one of these calls the clerk came clean about the mold issue. The staff, including the manager, have no clue how to run their computer system to apply and refund payments. The hotel should be condemned or at least required to publicly reveal they have a mold issue. It smells horrible and just feels dirty.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cameron

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
REPULSIVE!
This was the most disgusting hotel I’ve ever stayed at. When I checked in I was informed that the cleaning people didn’t clean all the rooms and they had to turn away like 8 people with reservations. I checked in at 1:30 am. I was exhausted. I got to my room and it was beyond disgusting. The bathroom had not been cleaned. The toilet was not flushed, there were used tissues all on the counter, no toilet paper, used conditioner and the counter was so gross. The lamps didn’t have lamp shades, the phone had no receiver on it and there was still crumbs on the bed side table from the previous person. There was also a used tissue on the floor beside one of the beds. I went back down to the counter and told the guy. He said he would clean a room but it would take 30-40 minutes. I told him to give me the cleaner and let me do it. I had to be up at 6 am and I was not waiting another hour to get the room, so I had to clean my own room. To top it off, I had paid for a king suite and got a double standard. I paid more for the suite but didn’t get it. I am calling HR tomorrow to get my money refunded. I have never experienced anything like that before. The girl at the front office when I checked out couldn’t have cared any less. Don’t waste your money. It was HORRIBLE!
Stayed 1 night in Nov 2024

2/10 Terrible

Jerry

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied customer! I would sta in the hotel again and wouldn’t recommend to anyone! Stayed in the Comfort Inn hotel 8-10 Nov and we did not have a good experience. To say the least the hotel accommodations were awful! No breakfast and their website was false advertisement. The hotel was dirty, smelt moldy and mildew. The shower was dirty, rusty and clean. Dehumidifiers we’re constantly running at the elevator to your room. The first room issued was not cleaned from the previous guest the bed was used. The corporate manager was there and observed and witnessed some of our concerns: he recommended a discount for our stay and he stated he would be contacting Expedia to reduce our cost. He provided his email : Lea@mehrconsultanes.com in the event you need to reach out to him concerning my discount.
Stayed 2 nights in Nov 2024

2/10 Terrible

Randall

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Not good. Checked in on Sunday and was told Monday morning that they weren’t offering breakfast!! My room had not been vacuumed. There was a stir and white creamer spilled on the carpet when I checked in. My tv did not work. Finally on Monday afternoon I got a different room
Stayed 2 nights in Nov 2024

2/10 Terrible

Terri

Travelled with family
Comfort Inn & Suites had NO availability and Expedia showed a suite available. I paid for the room and upon arrival the room was NOT available! Thankfully for Comfort Inn & Suites and their diligence of trying to make it right being that I was 2-1/2 hours away from home! I will never book anything from Expedia or any other website that shows room availability. It didn’t only happen to me, it happened to 5 others at the same hotel!! Shame!!!
Stayed 1 night in Nov 2024

2/10 Terrible

John

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy and mold. Ceiling leaked water constantly, into our baggage. Door would not close shut. Smell was not inviting
Stayed 2 nights in Oct 2024

10/10 Excellent

Terrell, Prairieville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Great... Will be Back soon!!!
Stayed 1 night in Nov 2024

6/10 Okay

Elijah

Stayed 2 nights in Oct 2024

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
I think its the only hotel in Zachary. Had no problem
Stayed 2 nights in Oct 2024

8/10 Good

Eva Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jason

Stayed 1 night in Oct 2024

4/10 Poor

Chelsea

Travelled with family
Poor service
We drove 6 hours after booking a hotel room 2 months in advance only To be told our room was given away and They were sold out double beds , then offered a “suit” for our troubles. Walked into the room and it was full of dirty diapers, trash piled on floor, towels all in bathroom floor- beds peed in and left dirty. We did not stay and were told to call for a refund but no refund has been offered- 4 days later. We had to pay $66 more dollars for the only tiny room left in town and half the kids slept on floor. Miserable trip.
Stayed 2 nights in Oct 2024

2/10 Terrible

Lesley

Stayed 2 nights in Oct 2024

4/10 Poor

Gaylord

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly managed, cold water, thermostat did not work, no help, dirty
Stayed 2 nights in Oct 2024

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No toilet tissue nor a shower curtain . Smelled like sour carpet and our room had stains all in the floor . We will never stay here again .
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedding clean, bathrooms terribly dirty. Not enough towels. No washcloths when you ask…said they are out. Not enough toilet paper. Filthy breakfast area.
Stayed 1 night in Oct 2024

2/10 Terrible

Dena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard
Room had mold. Very musty smell. Closet was damp with mold spores on shelves. Water would work for 1-2 minutes and shut off or trickle. There were 20-30 people in lobby at various times complaining of same conditions. One patron was there 4 days with no hot water. We run a youth event next door and our customers were not happy with conditions either. Health Unit needs to visit
Stayed 2 nights in Oct 2024

8/10 Good

Elijah

Liked: Room comfort
Food and use towels left in the room
There was a chicken box left in the microwave and used towels in the closet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disgusting
Rooms are disgusting. Mold & mildew. Can’t breathe . My daughter became sick after sleeping in this for 24hrs. Wet floors. Damp sheets and bedding. Nightmare.
Stayed 2 nights in Oct 2024

4/10 Poor

charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 229 no refrigerator, door doesn't open appropriately.
Stayed 2 nights in Oct 2024