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Room type Options Nightly price Book
Double or Twin Room
25 square metres
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Double Room Single Use
18 square metres
1 Double Bed 2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Double or Twin Room (extra bed)
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
12 square metres
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Standard Twin Room
12 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly slopeside fun with snowboarding

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Ezcaray, Hotel Palacio Azcárate is in the historical district, within a 15-minute drive of Ojapark and Sierra de la Demanda Natural Area. This family-friendly hotel is 8.4 mi (13.5 km) from Rioja Natura Zoo and 9.2 mi (14.7 km) from Santo Domingo de la Calzada Cathedral Museum.

Make yourself at home in one of the 20 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a lazy river and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 9:00 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Ezcaray? This hotel has 3229 square feet (300 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from November 15 to November 28:

  • Bar/Lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
  • Parking area

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 20
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Airport transport (surcharge)
  • Conference space
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Business centre
  • Express check-out
  • Ski-in/ski-out access
  • Internet access - wireless
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Free wired Internet
  • Year Built – 2013
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 3229
  • Conference space size (meters) - 300
  • Number of meeting rooms - 2
  • Lazy river
  • Snack bar/deli
  • Self parking (surcharge)
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Ski passes available
  • Babysitting or childcare (surcharge)
  • Golf lessons with a pro
  • Pro shop
  • Proposal/romance packages available
  • Banquet hall
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Lazy river
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Languages spoken

  • English
  • French
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Hotel Palacio Azcárate offers 20 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Ezcaray hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Yard
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • In-room massage available
  • Flat-panel TV
  • Free WiFi
  • Dial-up Internet access (surcharge)
  • Pillow menu
  • TV size (measurement) inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Minibar (stocked, some free items)
  • Towels provided
  • Number of bathrooms: 1
  • Champagne service
  • Local maps
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Bed sheets not available

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 9:00 AM and 10:30 AM.

Hotel Palacio Azcárate has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Bicycle rentals on site
  • Snowboarding on site
  • Ziplining on site
  • Hunting nearby
  • Mountain climbing nearby
  • Snow sports gear

Accessibility

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 11:00 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are available for EUR 13.2 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 13.20 per pet, per day
  • Food and water bowls are available
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Diners Club, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Front desk opens daily at 8:00 AM

Front desk closes daily at 11:00 PM

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

LGBTQIA friendly

Children stay free - maximum age 3

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Masks are compulsory at the property

Reservation might be required for some facilities on site

Property follows sanitisation practices of Ecolab (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Airport shuttle fee: EUR 100 per person (roundtrip)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 13.20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: EUR 13.2 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Palacio Azcárate
  • Hotel Palacio Azcárate Ezcaray
  • Palacio Azcárate
  • Palacio Azcárate Ezcaray
  • Hotel Palacio Azcárate Hotel
  • Hotel Palacio Azcárate Ezcaray
  • Hotel Palacio Azcárate Hotel Ezcaray

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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