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the rex, Zermatt

4.0 star property

Photo gallery for the rex, Zermatt

Indoor pool, pool loungers
Exterior
Indoor pool, pool loungers
Exterior
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Pool
  • Spa

Explore the area

Map
Riedstrasse 9, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Zermatt - Furi
    ‪1 min walk‬
  • Zermatt-Furi Gondola
    ‪9 min walk‬
  • Sion (SIR)
    ‪75 min drive‬

Room options

View all photos for Double Room, Balcony, Mountain View (Matterhorn View)

Double Room, Balcony, Mountain View (Matterhorn View)

Double Room, Balcony, Mountain View (Matterhorn View)

  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 15 sq m
  • Valley view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony

Deluxe Apartment, 2 Bedrooms, Balcony | Living area

Deluxe Apartment, 2 Bedrooms, Balcony

  • 60 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 40 sq m
  • Valley view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Double Room, Balcony

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Mountain View (Matterhorn View)

Superior Double Room, Mountain View (Matterhorn View)

Superior Double Room, Mountain View (Matterhorn View)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony

  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

Junior Suite, Balcony, Mountain View (Matterhorn)

Junior Suite, Balcony, Mountain View (Matterhorn)

  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Balcony, Mountain View (Matterhorn View)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, Balcony, Mountain View (Matterhorn View)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Zermatt

When you stay at the rex, Zermatt in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This spa hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Furi - Riffelberg.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Matterhorn Museum - 3 min walk - 0.3 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬5 min walk
  • ‪Brown Cow - pub - ‬7 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬4 min walk
  • ‪Harry`s Ski Bar - ‬4 min walk
  • ‪Whymper-Stube - ‬4 min walk

About this property

the rex, Zermatt

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
The rex, Zermatt offers 40 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Zermatt hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 40 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 11 AM.
Onsite venue - bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Beach volleyball
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hot tub
  • Ice skating
  • Indoor pool
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Turkish bath

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between September 15 and December 07.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 80.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Rex Zermatt
Rex Zermatt
Rex Hotel Zermatt
Hotel Rex Zermatt
the rex, Zermatt Hotel
the rex, Zermatt Zermatt
the rex, Zermatt Hotel Zermatt

the rex, Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 131 out of 163 reviews
Rating 8 - Good. 31 out of 163 reviews
Rating 6 - Okay. 1 out of 163 reviews
Rating 4 - Poor. 0 out of 163 reviews
Rating 2 - Terrible. 0 out of 163 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vandan

Liked: Cleanliness, staff & service, property conditions & facilities
Great service special thanks to Liam
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super tastefully designed, great ambience and helpful staff. Easy access to skiing and great amenities that complement the stay, incl. a nice spa and a cosy cocktail bar.
Stayed 3 nights in Dec 2024

10/10 Excellent

Steven, Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location in Adelboden. Super kind staff. Very professional. Everything was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the Matterhorn from my balcony.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rex is a five-star property in every regard, from service to room to amenities. Blending alpine rustic with modern chic design, The Rex leaves no detail unattended to. Every item and detail in the room has been well thought in its design and aesthetic. The bed is cozy, the mini bar has the right snacks and the light switches next to the bed make you wonder why no one else has them. The breakfast is delicious from the homemade breads to the tea selection. The spa is clean and welcoming. The balcony view of the Matterhorn is almost unbelievable. Just book this hotel. Worth every cent.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria, COVINA

Liked: Amenities, property conditions & facilities
What a pleasant hotel!! Wow, wow, wow! The staff was friendly and the breakfast was great. My room had a view of the Matterhorn and everything just perfect!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super wonderful staff. Delicious breakfast. Great bar and spa
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and being able to see the Matterhorn from our balcony. Very friendly and accommodating staff- we were even able to use the spa after check out time. Unlike many other hotels in Europe, breakfast was included, and it was lovely. The spa was amazing- not just gorgeous but so relaxing! Multiple saunas, a steam bath, pool etc. Our stay at the rex was fabulous.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great staff. Amazing spa.
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and facilities were great. Incredible view of Matterhorn from room. Spa was wonderful
Stayed 3 nights in Sep 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rex hotel and staff are amazing!! Being in Zermatt and seeing the Matterhorn from your balcony is truly hard to describe. The accomodations are just beautiful. Thank you Robin and all front desk staff as you helped us so much!! We cannot wait to return to Zermatt and will only stay at The Rex!!
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the amazing staff! And the views from the balcony were unreal!
Stayed 2 nights in Aug 2024

10/10 Excellent

Grishma

Stayed 2 nights in Aug 2024

10/10 Excellent

Rhys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A stunning property full of character!
Stayed 2 nights in Aug 2024

8/10 Good

Omid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a very clean room and nice breakfast and very friendly staff and nice amenities
Stayed 3 nights in Jul 2024

10/10 Excellent

Carys

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and facilities, perfect location!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Lovely hotel
Great stay. Good location and staff very friendly and helpful. Shame there isn't any air con for summer months as it was unbearably hot in the room. Balcony not safe for a toddler and was hard to try and keep him away when we needed the door open to let some air in. Room a little tired but overall a good stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jujielyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Stayed 3 nights in Jul 2024

10/10 Excellent

Denise, Arroyo Grande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. The spa facilities were fabulous after a day on the hiking trails.
Stayed 2 nights in Jul 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal staff and accommodations. The spa was a lovely place to decompress after a day of hiking. Stockhorn grill and bakery were awesome connections for dinner and breakfast. Thank you Martina and staff for being so welcoming!
Stayed 2 nights in Jul 2024

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Fantastic stay! Super clean, extremely comfortable apartment room with lots of space for the family. Very friendly, helpful, and attentive staff with lots of great info about the village. The spa is an oasis as well. We would stay here again in a heartbeat.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Perfect Stay in Zermatt
Friendly staff, good breakfast options, close to town center and restaurants. Would definitely stay here again!
Stayed 2 nights in Jun 2024