See all properties
Save

Metropolitan Al Mafraq Hotel

4.0 star property

Photo gallery for Metropolitan Al Mafraq Hotel

Property amenity
Lobby
STUDIO KING POOL VIEW
Terrace Twin Pool Access
Gazebo

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Gym
  • Spa
  • All-inclusive

Explore the area

Map
Al Mafraq, PO Box 6770, Abu Dhabi
  • Bawabat Al Sharq Mall
    ‪7 min drive‬
  • Abu Dhabi University
    ‪10 min drive‬
  • Dalma Mall
    ‪16 min drive‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO KING POOL VIEW

STUDIO KING POOL VIEW

STUDIO KING POOL VIEW

  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE KING POOL VIEW

DELUXE KING POOL VIEW

DELUXE KING POOL VIEW

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King City View

Deluxe King City View

Deluxe King City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for DELUXE TWIN CITY VIEW

Premium bedding, minibar, in-room safe, individually furnished

DELUXE TWIN CITY VIEW

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

Emiri Suite

  • 211 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for ONE BEDROOM APARTMENT

ONE BEDROOM APARTMENT

ONE BEDROOM APARTMENT

  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Twin Pool Access

Terrace Twin Pool Access

Terrace Twin Pool Access

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for PREMIUM SUITE

PREMIUM SUITE

PREMIUM SUITE

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace King Pool Access

Terrace King Pool Access

Terrace King Pool Access

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO KING CITY VIEW

STUDIO KING CITY VIEW

STUDIO KING CITY VIEW

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Pool View

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Twin Pool View

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

3 restaurants, breakfast, lunch, dinner served; Italian cuisine

Novotel Abu Dhabi Gate

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (488)
The price is NZ$138
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Novotel Abu Dhabi Gate

About the area

Abu Dhabi

With a stay at Metropolitan Al Mafraq Hotel in Abu Dhabi (Al Mafraq), you'll be within a 15-minute drive of Bawabat Al Sharq Mall and Abu Dhabi University. .This family-friendly hotel is 17.9 mi (28.8 km) from Yas Marina Circuit and 18 mi (29 km) from Ferrari World.

What's nearby

  • Bawabat Al Sharq Mall - 7 min drive
  • Dalma Mall - 16 min drive
  • Sheikh Zayed Grand Mosque - 17 min drive
  • Ferrari World - 21 min drive
  • Yas Marina Circuit - 21 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 15 min drive

Restaurants

  • ‪بوابة الشرق مول - ‬7 min drive
  • ‪Chili's - ‬5 min drive
  • ‪ستاربكس - ‬17 min walk
  • ‪ستاربكس - ‬7 min drive
  • ‪بيت الشاي - ‬7 min drive

About this property

Metropolitan Al Mafraq Hotel

Family-friendly hotel with 2 restaurants and 2 outdoor pools
Metropolitan Al Mafraq Hotel offers 250 accommodations with minibars and safes. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

An outdoor tennis court, a health club, and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages and manicures and pedicures.
Make yourself at home in one of the 250 individually furnished guestrooms, featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Olive Branch, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Abu Dhabi? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Olive Branch - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Metropolitan Al Mafraq Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, English, Farsi, Filipino, French, German, Hindi, Italian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: AED 45-99 per person
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Olive Branch

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Outdoor tennis court
  • Playground
  • Sauna
  • Spa services
  • A hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2153 square feet of space)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Tile flooring in room

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 45 to 99 per person
  • Airport shuttle fee: AED 120 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Property is also known as

Mafraq Abu Dhabi
Mafraq Hotel
Mafraq Hotel Abu Dhabi
Mafraq

Metropolitan Al Mafraq Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 73 out of 240 reviews
Rating 8 - Good. 97 out of 240 reviews
Rating 6 - Okay. 39 out of 240 reviews
Rating 4 - Poor. 14 out of 240 reviews
Rating 2 - Terrible. 17 out of 240 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Fadumo Behi

Stayed 8 nights in Aug 2024

10/10 Excellent

Gamal

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Atul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one but far from city
Stayed 1 night in Nov 2024

2/10 Terrible

Danyal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception behaviour was rude
Stayed 1 night in Nov 2024

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

barak

Liked: Staff & service
The service is good and late check out is provided kindly as an option, Mr. Raouf in the reception was so helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel. Too bad was only one night but definitely will be back when in Abu Dhabi
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Amenities
Stayed 1 night in Sep 2024

6/10 Okay

Abdulaziz

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Hamad

Travelled with family, Business traveller
Liked: Staff & service
The room wasn’t as clean. The bed mattress was a bit worn out. And the were a few amenities missing from the room. But for a one night rest I wouldn’t mind it.
Stayed 1 night in Sep 2024

8/10 Good

Shadia

Stayed 1 night in Aug 2024

6/10 Okay

Ali raza

Stayed 1 night in Aug 2024

6/10 Okay

Tariq

Travelled with family
Liked: Staff & service
Near hospital
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Mafraq hotel.
Hotel is being refurbished and is very clean. Rooms are large and comfortable.
Stayed 11 nights in May 2024

2/10 Terrible

dvora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities, room comfort
It was great
Stayed 1 night in Apr 2024

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 3 nights in Mar 2024

10/10 Excellent

Attiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Thaer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good, pool was very nice.
Stayed 2 nights in Feb 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

2/10 Terrible

carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our reservations we booked through Expedia were not honored when we flew across the world and tried to check in. Expedia has lost my business. It took two days of MY time to straighten this out
Stayed 5 nights in Feb 2023