SureStay Plus Hotel by Best Western Lehigh Valley

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Lehigh Valley

In-room safe, desk, laptop workspace, blackout curtains
Indoor wedding
Exterior
Seasonal outdoor pool
Lobby

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Parking available
    Parking available
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly

Explore the area

Map
300 Gateway Dr, Bethlehem, PA, 18017
  • St Lukes Hospital
    2 min drive
  • Lehigh Valley Health Network Muhlenberg
    4 min drive
  • St Lukes Hospital
    6 min drive
  • Allentown, PA (ABE-Lehigh Valley Intl.)
    6 min drive

Room options

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Bethlehem

Located in Bethlehem, SureStay Plus Hotel by Best Western Lehigh Valley is in the historical district, within a 10-minute drive of Lehigh University and Wind Creek Bethlehem. .This hotel is 5 mi (8.1 km) from SteelStacks and 7.6 mi (12.2 km) from PPL Center.

What's nearby

  • St Lukes Hospital - 2 min drive - 1.8 km
  • Historic Hotel Bethlehem - 7 min drive - 6.2 km
  • Lehigh University - 8 min drive - 7.3 km
  • Wind Creek Bethlehem - 9 min drive - 8.0 km
  • SteelStacks - 9 min drive - 8.1 km

Getting around

  • Lehigh Valley Intl. Airport (ABE) - 6 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Restaurant Depot - ‬4 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

SureStay Plus Hotel by Best Western Lehigh Valley

Hotel with free breakfast, in the vicinity of Lehigh University
SureStay Plus Hotel by Best Western Lehigh Valley offers 192 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 192 guestrooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Satisfy your appetite for dinner at The Foundry, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Foundry - This restaurant specializes in American cuisine and serves dinner only.
Foundry Cocktail Lounge - Onsite cocktail bar. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • The Foundry
  • Foundry Cocktail Lounge

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Access to nearby indoor pool
  • Children's pool
  • Free cots/infant beds
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 20 2024 to December 27 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from September 11 to May 23:
  • Bar/Lounge
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night (maximum USD 100.00 per stay), plus a deposit of USD 30 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 (rates may vary)
  • Pet deposit: USD 30 per stay
  • Pet fee: USD 30 per accommodation, per night (maximum USD 100.00 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Lehigh Valley Hotel
Surestay Plus By Lehigh Valley
SureStay Plus Hotel by Best Western Lehigh Valley Hotel
SureStay Collection by Best Western Lehigh Valley Hotel
Lehigh Valley Hotel SureStay Collection by Best Western
SureStay Plus Hotel by Best Western Lehigh Valley Bethlehem

SureStay Plus Hotel by Best Western Lehigh Valley Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 115 out of 1000 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Stayed 5 nights in Aug 2024

2/10 Terrible

heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid at all costs. Run down, terrible rooms. Loud clients. BAD
Stayed 3 nights in May 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, large pool. Room had been renovated, but common areas and hallways are very dated.
Stayed 1 night in Aug 2024

6/10 Okay

Steve

Travelled with family
Disliked: Amenities
Ive stayed here before last summer and place was good then but this stay the place has deteriorated in the last year. Front desk woman said the owner is letting the place run itself into the ground since they are going to be building a warehouse there so whatever is broke is not gettibg fixed . The overall stay was fine just not worth what they are charging
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 5 nights in Aug 2024

2/10 Terrible

Justin

Disliked: Cleanliness, amenities, property conditions & facilities
A dump
Stayed 2 nights in Aug 2024

10/10 Excellent

Lakeith

Liked: Cleanliness, staff & service, property conditions & facilities
Will vist again
Stayed 1 night in May 2024

4/10 Poor

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This properly is being torn down in April of 2025. It's not being very well maintained -- there was no AC in the hallways or common areas, making it ridiculously hot and humid everywhere except your room. There were also some odd smells present in the halls as well. The room was relatively clean and the AC unit there worked well; however, we found a spent coffee pod in the machine which was kind of gross. The toilet seat was also left up... hopefully after being cleaned.
Stayed 2 nights in Aug 2024

2/10 Terrible

Craig, W. Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
Get new Mattress’ I left and went and checked into a Hilton 4 miles away. Keep the money, I don’t care.
Stayed 1 night in Aug 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice quiet and calm
Stayed 1 night in Aug 2024

8/10 Good

Maribel

Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Jul 2024

4/10 Poor

Allison

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Needs a cleaning
Hotel needs a good cleaning. The hallways are filthy and carpet stinks. Looks like they didn't sweep the halls. The runs not as bad. But they need some loving care to them. Ceiling in bathroom had a water leak at one time and looks to be falling in. Bathroom door was broke. But the start in the run was fine id sleep there again if I needed too. Breakfast was not good. Wish I didn't force it done and just ate somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Nikaurys, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was easy and fast. The hotel was quiet which I appreciated.
Stayed 1 night in Aug 2024

2/10 Terrible

Ethan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Had to get a refund messy dirt everywhere in the hallways , when I walked in the room the beds were flipped and there was a terrible odor. Ended up going Nextdoor to Hampton in worth the extra 50 bucks.
Stayed 1 night in Aug 2024

8/10 Good

Rasheed

Stayed 1 night in Jul 2024

2/10 Terrible

Jerry

Travelled with family
Not great
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had an awesome stay
Stayed 1 night in Jul 2024

4/10 Poor

Isabelle

Travelled with family and small children
Disliked: Property conditions & facilities
No shower curtain in my room. Only 2 sets of towels (booking for 3). Empty kleenex box. In functional tv remote. Free Breakfast, empty coffee containers, no refills. Very old and not maintained well facility. Totally thumbs down all the way.
Stayed 1 night in Jul 2024

10/10 Excellent

Laquita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It's okay
The room was large and clean enough, and the location decent, but a few things were off. One of the bedside lights worked only when the overhead light was on, which was baffling. The fire alarm went off accidentally, but I had to go to the front desk to find out what was going on -- a nearby employee said he would but never returned. I'm not sure what would have happened had there been a real fire. The phone in the room didn't work. The card reader on the entrance door nearest our room stopped working. Any one of these wouldn't have been a big deal, but all of them were quite annoying.
Stayed 10 nights in Jul 2024

10/10 Excellent

Raul

Stayed 2 nights in Jul 2024

10/10 Excellent

ronisha

Travelled with group
Liked: Staff & service, room comfort
Ok Stay!
My room was not cleaned during my entire stay . The hotel was sold out all weekend so I understand.
Stayed 3 nights in Jul 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
my complaint was no elevator
Stayed 3 nights in Jul 2024

2/10 Terrible

Tranell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, the staff arethieves the front desk lied to me and told me I can get my refund for the last 2 days.I did not stay so they must have sold my room and put the money in their pocket. And told me all I had to do was verify with expedia And then they told Expedia. I used my whole 4 days which was alive because I left on the 2nd day. So if they want to steal my money that's fine but I don't recommend this dirty filthy hotel to anyone. It's more of a motel.👎👎👎👎👎🖕
Stayed 3 nights in Jul 2024