The check-in was very easy and the staff is super friendly. Overall, this hotel is a good option for families. We stayed in a room with two queens and a bunk bed. We are a family of 4 with a 12 and 16 year old. They were not a fan of the top bunk. It was really hard and uncomfortable. The bottom bunk had a thinner cushion but they said that it was more comfortable. They ended up taking turns sharing a queen bed with us. The queen beds were fine.
The valet staff were super friendly. Just know that parking is valet only. If you need your car, it might take them a bit to get it out from behind other cars. We only needed it the first and last day that we were there so it wasn’t a problem.
The walk to Disney is super manageable. We take a midday break for about 1.5 hours so it’s important that the hotel is super close.
We stayed on the first floor by the pool and it was very loud. We could hear families at the pool, walking around, and the
I’ve stayed at 3-4 other hotels on this street and, while this hotel isn’t my top choice, I do recommend it for families who are staying for a quick trip. We were only in the hotel room to sleep and the quick 1.5 hour breaks.