Our family of 4 stayed in one of the family suites. When we arrived my husband checked us in. He came back with his $12 parking pass and we headed to our room. As soon as we opened the door there was a big black spider running across the floor. No biggie, I stepped on it and went to use the restroom. Walk into the restroom and there was wadded up bits of toilet paper all over the floor. A nice black shoe print on the top of the toilet, and a long black hair on the shower towels. I’m immediately regretting my choice while catching flack from the family for choosing this place. There was one A/C unit for the two room family suite. That was a major let down after walking around Disneyland all day. Anyone staying in the room without the A/C was hot. They have what looked like a fan on the wall to circulate the air, but that wasn’t cutting it. There was no in room safe which their website states they have. The reservoir of our coffee maker was brown, so we didn’t even touch it. Just for fun I had to look under the bed. I found more paper all over the floor. On our second day my husband said he needed to go pay for parking. He came back pretty quick and said he was told it was included in our booking. Why we were charged the day before is beyond me. Everyone’s back hurt from the beds, including the kids. On our 3rd day at Disneyland, we packed all our stuff before going to the park. Checked out a day early and drove the 8 hours home after Disneyland, it was that miserable.