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Candlewood Suites Austin-Round Rock, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Austin-Round Rock, an IHG Hotel

Exterior
Studio Suite, 1 Queen Bed, Accessible (Mobil, Roll Shwr) | Private kitchen
Exterior
In-room safe, desk, blackout curtains, soundproofing
BBQ/picnic area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included

Explore the area

Map
521 South I35, Round Rock, TX, 78664
  • Chisholm Trail Crossing Park
    12 min walk
  • Hesters Crossing Shopping Center
    3 min drive
  • Dell Computer HQ
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    28 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • Sleeps 5
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Room amenity

Studio Suite, 1 Queen Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil, Tub)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobil, Roll Shwr)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 Queen Bed, Accessible (Mobil, Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen (Living and Dining Area)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Kitchen (Living and Dining Area)

  • 42 sq m
  • Sleeps 5
  • 1 Queen Bed

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Exterior
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About the area

Round Rock

With a stay at Candlewood Suites Austin-Round Rock, an IHG Hotel, you'll be centrally located in Round Rock, within a 10-minute drive of Kalahari Indoor Water Park and Chisholm Trail Crossing Park. .This hotel is 14.2 mi (22.8 km) from Lake Travis and 16 mi (25.7 km) from Lake Austin.

What's nearby

  • Dell Computer HQ - 4 min drive - 4.3 km
  • Round Rock Sports Center - 5 min drive - 4.7 km
  • Round Rock Premium Outlets - 6 min drive - 7.1 km
  • Round Rock Multipurpose Complex - 9 min drive - 9.7 km
  • Kalahari Indoor Water Park - 9 min drive - 8.5 km

Getting around

  • Howard Station - 9 min drive
  • Austin Station - 22 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 28 min drive

Restaurants

  • ‪Round Rock Donuts - ‬13 min walk
  • ‪Pluckers Wing Bar - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Round Rock Tavern - ‬15 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Candlewood Suites Austin-Round Rock, an IHG Hotel

Round Rock hotel in Three Points with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Austin-Round Rock, an IHG Hotel offers 97 air-conditioned accommodations with DVD players and safes. 42-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 97 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Austin-Round Rock, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Access to nearby health club

Family friendly

  • DVD player
  • Full-sized fridge
  • Corner/local shop
  • Kitchen
  • Laundry facilities
  • Microwave
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Austin-Round
Candlewood Suites Austin-Round Aparthotel
Candlewood Suites Austin-Round Aparthotel Rock
Candlewood Suites Austin-Round Rock
Candlewood Suites Austin-Round Rock Aparthotel Round Rock
Candlewood Suites Austin-Round Rock Aparthotel
Candlewood Suites Austin-Round Rock Round Rock
Candlewood Round Rock
Candlewood Suites Round Rock Hotel Round Rock
Round Rock Candlewood Suites
Candlewood Round Rock
Round Rock Candlewood Suites
Candlewood Suites Austin Round Rock

Candlewood Suites Austin-Round Rock, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 401 reviews" "
Rating 8 - Good. 111 out of 401 reviews" "
Rating 6 - Okay. 54 out of 401 reviews" "
Rating 4 - Poor. 30 out of 401 reviews" "
Rating 2 - Terrible. 33 out of 401 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Front dest attendant was unhelpful, unfriendly, seemed bothered being there. AC wasn't working in room, elevator was slower than usual.
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Stayed 3 nights in Jun 2024

6/10 Okay

Robert

Business traveller
Stayed 1 night in May 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok stay not impressive
There was a sticky spot in our floor and two of us had to use the same two towels all 3 days we were there. It would have been nice to have more than two bath towels for two people for 3 days.
Stayed 3 nights in May 2024

10/10 Excellent

John

Stayed 3 nights in May 2024

2/10 Terrible

Martha

Stayed 1 night in Apr 2024

4/10 Poor

Tyler

Travelled with family
Disliked: Property conditions & facilities
A/C didn’t work. Stuck on 78 and set on 68. Faucet for the bath was about to fall off. Most lamps didn’t even turn on. Seems like they just painted over a old hotel. For the same price you could find somewhere way better to stay.
Stayed 1 night in Mar 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Feb 2024

4/10 Poor

Malaya

Business traveller, Travelled with partner
Disliked: Cleanliness
room was absolutely dirty, wasn’t the right room to begin with
Stayed 2 nights in Dec 2023

10/10 Excellent

Temika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Joyce

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the kitchen and location.

2/10 Terrible

Lonnie

Stayed 2 nights in Oct 2023

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
At arrival they could not find my room so they had to get a manager there and they did not give me the bedroom i had booked because they said they were already full. My sister and i both did reservations before arriving and they had canceled hers without letting her know. There were also 2 men there, who i believe were family of the manager because they were grabbing items from the "store" they have available and did not pay for the items they took. The showers were horrible, they had paste on them from where they "fixed" it. The water was not very hot, and the faucet would've fell off if I would've kept using it. In the morning, while we were still sleeping the janitor walked into our room! Horrible experience. Do not recommend.
Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023

2/10 Terrible

Ricki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Moustaffa and the entire staff were friendly, helpful and supportive. I’ll surely be back😉😎
Stayed 2 nights in Aug 2023

2/10 Terrible

Anttalisa

Disliked: Cleanliness
Stayed 3 nights in Jul 2023

2/10 Terrible

Kendrick

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is infested with roaches many of the rooms have non-functioning air conditioning and they do not clean the rooms was there for a week and the only thing I was able to get was clean towels that I had to recycle through the front desk myself the facilities are poor as well they have laundry on site where the dryers do not work.
Stayed 4 nights in Jun 2023

4/10 Poor

Ivan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was old and dirty. Dishwasher was filled with every dish, used and with food caked on food. I don’t mind old and dirty but not for this price.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, room comfort
Not bad for the money.
Overall it was good for the price. Only issues were distance to elevator and bathtub fixture broke off when i tried to use it. Im pretty handy so not a big deal.
Stayed 2 nights in Apr 2023

6/10 Okay

Vaughn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs repair
Workers were very friendly. Room is in need of repairs tub fixture poorly installed. Light by bed not working. Door battery Barely worked. I had to hold door just right so it would not bind. 3rd floor by elevator missing trim. Coffee maker in lobby out of service. Bed was comfortable.
Stayed 1 night in Apr 2023

8/10 Good

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities
I had to switch rooms due to the shower faucet being broken and the fridge was very noisy. They switched me immediately! The elevator is in need of repair as it makes an amazing amount of noise when in it. The office chairs in both rooms require replacement as the cushions are just old and you feel the metal bracing. The hotel is very clean and the associates very nice. Some money needs to be invested to bring it up to the standard Candlewood is known for.
Stayed 3 nights in Mar 2023