I booked a 4☆ hotel as a special treat,, and it wasn't cheap. This hotel is not 4☆by any standard I recognise. Apart from the room and a breakfast room, there were no other facilities, not even a mini bar. This was a bed and breakfast hotel, nothing more, and you should not have advertised it as anything else. Quite frankly, this was fraud. I have a Mercure hotel close to where I live and expected something similar. You should be ashamed of yourselves.