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Down Hall Hotel

4.0 star property

Photo gallery for Down Hall Hotel

Lobby sitting area
Property grounds
Premium bedding, down duvets, in-room safe, desk
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Daily cooked-to-order breakfast (GBP 19.50 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Pet-friendly

Explore the area

Map
Matching Road, Hatfield Heath, Bishop's Stortford, England, CM22 7AS
  • Hatfield Forest Country Park
    ‪8 min drive‬
  • Mountfitchet Castle
    ‪18 min drive‬
  • Epping Forest
    ‪23 min drive‬
  • London (STN-Stansted)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Estate Patio Room

Estate Patio Room

Estate Patio Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Bishop's Stortford

Located in Bishop's Stortford, Down Hall Hotel is in a rural location, within a 15-minute drive of Hatfield Forest Country Park and Pishiobury Park. .This eco-certified hotel is 14.9 mi (24 km) from Epping Forest and 5.3 mi (8.6 km) from Saint Nicholas Church, Moreton.

What's nearby

  • Hatfield Forest Country Park - 8 min drive - 7.6 km
  • The Henry Moore Foundation - 18 min drive - 15.0 km
  • Mountfitchet Castle - 18 min drive - 15.2 km
  • Epping Forest - 23 min drive - 24.0 km
  • Tottenham Hotspur Stadium - 33 min drive - 40.5 km

Getting around

  • Sawbridgeworth Station - 9 min drive
  • Stansted Airport (STN) - 15 min drive

Restaurants

  • ‪Hatfield Heath, opp the White Horse - ‬4 min drive
  • ‪Star of India - ‬9 min drive
  • ‪Queens Head Inn - ‬9 min drive
  • ‪Old Bell Inn - ‬10 min drive
  • ‪Mayfield Farm Bakery - ‬9 min drive

About this property

Down Hall Hotel

Eco-certified hotel with a full-service spa and a health club
Down Hall Hotel offers 98 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Eden Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 98 guestrooms featuring plasma televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor tennis court, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner at The Grill Room, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Bishop's Stortford? This hotel has 9591 square feet (891 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
The Grill Room - This restaurant specializes in British cuisine and serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–10:00 AM: GBP 19.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Grill Room

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (9591 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 40.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 19.50 per person
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Down Country Hall
Down Hall Country
Down Hall Country Hotel
Down Hall Country House Bishop's Stortford
Down Hall Hotel Spa
Down Hall Country House Hotel Bishop's Stortford
Down Hall House
Hotel Down Hall
Down Hall Country House
Down Hall Hotel
Hotel Down Hall Country
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel
Down Hall Hotel Bishop's Stortford
Down Hall Hotel Hotel Bishop's Stortford

Down Hall Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip, and I plan to definitely return on a leisure trip. A really wonderful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great hotel. First time visiting and I would take it again.
Stayed 1 night in Nov 2024

8/10 Good

Jana

Travelled with partner
Liked: Cleanliness, amenities
Staff could be friendlier , saying good morning should cost extra. Room was smaller then average. Shower and toilet in our roon wasnt cleaned well. Average hitel but beautiful settings , and good food. Spa has to be nooked at least 3 months ahead!
Stayed 1 night in Nov 2024

2/10 Terrible

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Little disappointing
The room was tiny service at breakfast wasn’t good especially considering how expensive the room was. To be fair we weee refunded for breakfast and told if we booked again we would have a room upgrade next time.
Stayed 1 night in Oct 2024

4/10 Poor

Shane

Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 1 night in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitchell & Tracy 60th Treat
Lovely venue, very professional and helpful staff, food high standard, rooms spacious and shower bathroom high standard.
Stayed 1 night in Nov 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very clean and the staff were professional and helpful, the waiters and waitresses were so polite and helpful , they are a credit to the company. WELL DONE TO ALL
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Excellent spa & hotel. Very relaxing!
Stayed 1 night in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
A very nice stay in a lovely venue. The only downside was the seating in The Fox Bar for lunch. The tables were packed in so closely the lady on the table next to me was brushing her arm against mine as she raised her arm to eat. I could hear very word of their conversation and it spoilt the good food and service to be honest. The rest of the stay was lovely and our room was small but comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noise
We stopped for two nights. The first night was nice and quiet, however on the Saturday night there was noise disturbance till till 3am. Extremely disappointed
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stop over
A flying visit but well worth it. Rooms are grand and so comfortable, very clean and well put together. Very quiet and peaceful at night and all the staff were warm and welcoming, so polite and exceptional service. We’d love to visit again and stay for longer to make use of spa and facilities.
Stayed 1 night in Oct 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mihaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, my room was spacious and clean, very comfortable bed . Staff very friendly and pleasant, overall a very pleasant stay
Stayed 1 night in Oct 2024

8/10 Good

Tiasha

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to relax
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really helpful and professional
Stayed 1 night in Oct 2024

8/10 Good

Maninder

Stayed 2 nights in Sep 2024

10/10 Excellent

ALIREZA

Stayed 3 nights in Jul 2024

10/10 Excellent

Zain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice decor, lovely staff and food was excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Stayed 1 night in Oct 2024