Macdonald Old England Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Macdonald Old England Hotel & Spa

Exterior
Superior Suite, 1 Double Bed
Indoor pool
Exterior
Deluxe Double Room, 1 King Bed (Feature) | Water view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available

Explore the area

Map
23 Church Street, Windermere, England, LA23 3DF
  • Lake Windermere
    1 min walk
  • Bowness Pier
    2 min walk
  • Old Laundry Theatre
    3 min walk
  • Barrow-In-Furness (BWF-Walney Island)
    65 min drive

Room options

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Windermere

When you stay at Macdonald Old England Hotel & Spa in Windermere, you'll be on a lake, just steps from Lake Windermere and Bowness Pier. .This family-friendly hotel is 13.8 mi (22.2 km) from Ullswater and 0.2 mi (0.3 km) from Old Laundry Theatre.

What's nearby

  • Lake Windermere - 1 min walk
  • Bowness Pier - 2 min walk
  • World of Beatrix Potter - 4 min walk
  • Windermere Jetty Museum of Boats, Steam and Stories - 10 min walk
  • Brockhole - the Lake District Visitor Centre - 6 min drive

Getting around

  • Windermere Station - 6 min drive
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪The Pier Coffee Shop - ‬2 min walk
  • ‪The Lake View - Bowness - ‬4 min walk
  • ‪Trattoria - ‬5 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪The Albert - ‬3 min walk

About this property

Macdonald Old England Hotel & Spa

Family-friendly hotel with a full-service spa and a health club
Macdonald Old England Hotel & Spa offers 106 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 106 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy British cuisine at The Restaurant at Macdona, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Windermere? This hotel has 4973 square feet (462 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
The Restaurant at Macdona - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cockta - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Arabic, Czech, English, French, Hungarian, Italian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 20.00 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 8 AM–10 AM: GBP 18.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Restaurant at Macdona
  • Terrace Lounge & Cockta

Things to do

  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (4973 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 183
  • Handrails in hallways
  • Hallway handrail height (centimetres): 99
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 99
  • Sign language-capable staff
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.00 per person
  • Secured self parking fee: GBP 20.00 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1000 reviews" "
Rating 8 - Good. 335 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

LEE

Stayed 1 night in Aug 2024

8/10 Good

Samera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and good service
Stayed 1 night in Aug 2024

6/10 Okay

Jade

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel decor is rather tired, pool/ spa area no jacuzzi, sauna out of order and limited seating. Very expensive comparative to other spa hotels in the lakes with many of the others having better facilities. Location great for exploring Bowness
Stayed 1 night in Aug 2024

10/10 Excellent

Donal

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel - good location, services, pool, patio and food. Rooms were large and accommodating. It may be tilted towards the lake so you may want to position the bed accordingly.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

2/10 Terrible

Dean

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was terrible Bad treatment No service
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness
Hotel needs some TLC it’s very tired in parts. Great location. Breakfast a bit chaotic.
Stayed 2 nights in Aug 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, amenities
So the hotel itself is an old building lots of character in an excellent place beautiful garden lovely view over the lake bery good breakfast selection and service super soft bed lovely linen however room was not 260 pound a night room very plain coffee facilities not stocked up cracks in walls paint coming off had better room for half price also 20 pound to park car when you pay all that money for a room you should be able to park your car for free disgusting rip off Eas
Stayed 1 night in Jul 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Great stay at the hotel. Lovely scenery around the Lake District. Staff were friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great time thanks
Stayed 2 nights in Jul 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!!
Lake view rooms are great, bar area and reception need updating.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very clean and great location
Stayed 1 night in Jun 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Anne-Marie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Great location but the property is in need of a big refurb and deep clean. The rooms were ok and clean but the rest of the hotel was awful, especially considering the price they charge. We had breakfast with a window view overlooking the lake, lovely apart from the dirty windowsill full of dead flies. The window area was full of damp. The service was not great, no plates, warm orange juice. When you are paying nearly £300 b&b I expect a lot more. We won’t be staying again unfortunately.
Stayed 1 night in Jun 2024

8/10 Good

Carol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff very polite and helpful. Bed comfortable No wifi in bedroom. This should be sorted out. Wifi is expected to be accessible.
Stayed 1 night in Jun 2024

6/10 Okay

Alan, Liverpool

Travelled with partner
Liked: Staff & service
At the Old England hotel the staff were overall good. I was disappointed in the room in that considering the amount charged it was a room in the far recesses of the hotel and involved a lot of going up and down stairs. This was a problem on leaving with our suitcases and for me as a pensioner there on my 70th birthday. We had paid more for a lake view but this was ruined by big blobs of bird poo ruining the view. Surely the cleaning staff could have informed the outside maintenance staff of this when preparing the room for us. Staff did get the poo removed once we had told them but we should not have had to do so. The poo looked as though it had been there a while ! Not impressed by the breakfast either so much so that we did not bother going after our first day. Hence my overall rating of average but it was average rather than poor due to staff making a good impression.
Stayed 2 nights in Jun 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Anna

Stayed 1 night in Jun 2024

10/10 Excellent

neil

Stayed 1 night in Jun 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Anniversary Stay.
Our room was nice. We had a terrace but when you sit down, all you can see is a cream wall ( you have to stand up for the view). The hotel should take a foot or two from the wall and install railings. Complimentary wine was undrinkable. No shampoo or conditioner in the bathroom which I expected for the price ( £730.20 with parking). Hotel needs a power wash as it look rather tatty. Enjoyed breakfast but though a £5 additional charge for eggs Benedict/ eggs Florentine. Great location.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mark

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Despite all the reviews and responses from the hotel we thought we would book here for our stay . £20 parking is excessive may aswell left car on street . Room heating broken on very hot ,no flushing toilet . For the price I’ll stay somewhere quiet next time didn’t get any sleep at all . The building is very out of date along with the rooms . The staff are fantastic and very professional and you can see a little embarrassed with what they have to work with . I guess the worst part was being greeted by 2 pigeons in the room as the windows had been left open with no cover brilliant .
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were helpful and friendly but the room was pretty awful! It’s in desperate need of refurbishment and has patched up damage everywhere. Breakfast was hold, half of the items were missing and my toast and tea arrived after I’d finished and was getting up to leave. The main thing the hotel has going for it is the location. Sitting on the patio, the garden or the restaurant overlooking the view is incredible
Stayed 1 night in Jun 2024