The property overall was OK. There were a lot of roof leaks throughout the property, the water was being captured in a huge garbage can. We did have to change rooms from the original one because the AC was not working and it was extremely humid with a stench. The blackout curtains did not close all the way because they were damaged. When we checked out, even though I prepaid through Expedia, the clerk at the front desk was adamant that she needed to charge me for the whole stay. The enmities like the fire pit in their “garden area” and the pool were not functioning. When we asked for help for the fire pit, we were told by the front desk clerk that he did not know how to operate it and that no maintenance staff were available to assist, we were never assisted. We also asked for a towels, and while I was using the restroom, one of the hotel staff help themselves into our room, even though I told them that I was in the restroom.