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Pan Pacific Melbourne

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Melbourne

Exterior
Premier King Room with City View
Exterior detail
Exterior detail
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    1 min walk
  • Dock 37 Bar and Kitchen
    1 min walk
  • Southern Cross Station
    16 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    21 min drive

Room options

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room

Two Bedroom Bay View Suite

  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area

Yarra Suite (Pacific Club Access)

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

With a stay at Pan Pacific Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. .This family-friendly hotel is 1 mi (1.7 km) from Crown Casino and 1.2 mi (2 km) from SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Dock 37 Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 35 per day)
  • Secured covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 48 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Dock 37 Bar and Kitchen
  • Cafe Orr
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 719 out of 1008 reviews" "
Rating 8 - Good. 192 out of 1008 reviews" "
Rating 6 - Okay. 68 out of 1008 reviews" "
Rating 4 - Poor. 21 out of 1008 reviews" "
Rating 2 - Terrible. 8 out of 1008 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Naika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location and comfortable rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Linley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plāce to stay but it was a shame that the Convention Centre was targeted by protestors so there were lots of areas fenced off!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevork

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very clean new and confortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Had a beautiful stay at Pan Pacific in Melbourne, friendly and helpful stuff, clean and comfy room with an amazing view of the Yarra river was an amazing experience! Room service was fast and easy to organised and all questions I had were answered perfectly to make the stay more comfortable and easy! Would highly reccomend and will be back again!
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so lovely, service and location was excellent. Also the most beautiful robes I have ever tried .
Stayed 1 night in Aug 2024

8/10 Good

Apurva

Travelled with family
Liked: Amenities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favourite places to stay
Always love to stay here. Clean convenient great views. Love it. The breakfast can be hit and miss. When its good its excellent. Always predictable in being good.
Stayed 2 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked it was close to tradefair, eateries and nice river walk. Didn’t like $100 per night deposit for bar fridge in room. If you cant trust people then we Should have the option to have bar removed from room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed here for a week for our anniversary. From the moment we arrived till the day we left everything was perfect. The lovely lady at the checking, the housekeeping, the lovely staff at the restaurant, maintenance staff, concierge and all other staff that we came across in the elevator were very friendly, cheerful and happy to help. Our room was clean and well appointed and had a cozy feeling. The bed was comfortable and so were the pillows. Although our room was facing the motorway, it was very quiet and we had no issues sleeping. The bathroom was nice, spacious and clean. After reading a few reviews about issues with the cleaning, I was a bit reluctant. I believe the management does take on board all the feedback as the housekeeping did a great job at cleaning our room. The breakfast was great and there were lots of options to choose from. They even had a fruit juicer, which is something I didn't come across before. Will definitely stay here again on our next trip to Melbourne!! Thank you team @ Pan Pacific 😊
Stayed 7 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Guanyi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always on hand to assist your every need
Stayed 3 nights in Jul 2024

10/10 Excellent

Yiting

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. So easy to get to, theres a taxi ring outside, the dfo is right next to it, so shops galore. There is a restaurant inside the hotel with amaxing food. Overall best stay ive had in Melbourne. Crown is a 5 minute walk away too which was convenient
Stayed 1 night in Jul 2024

6/10 Okay

FRANK

Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Staff were excellent and highly recommend this hotel. Will come again.
Stayed 1 night in Jul 2024

10/10 Excellent

Dylan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly convenient for shopping and restaurants. Staff were exceptionally friendly and accommodating for me, my wife and 5yo child. They also threw in upgrades and free hot chocolate and activity books for our daughter
Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend, excellent staff comfortable stay
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view but a little bit far to the CBD
Stayed 4 nights in Jul 2024