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Pan Pacific Melbourne

5.0 star property

Photo gallery for Pan Pacific Melbourne

Panoramic Suite (Pacific Club Access)
Exterior
Two Bedroom City Skyline Suite
Exterior detail
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Crown Casino
    ‪8 min walk‬
  • Melbourne Central
    ‪5 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite

Two Bedroom Bay View Suite

  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Premium bedding, minibar, in-room safe, desk

Family Queen Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Langham, Melbourne

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1123)
The price is NZ$434
for 1 room
includes taxes & fees
8 Apr - 9 Apr
The Langham, Melbourne

About the area

Melbourne

With a stay at Pan Pacific Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. .This family-friendly hotel is 1 mi (1.7 km) from Crown Casino and 1.2 mi (2 km) from SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
  • Crown Casino - 8 min walk - 0.7 km
  • SEA LIFE Melbourne - 13 min walk - 1.1 km
  • Queen Victoria Market - 4 min drive - 3.7 km
  • Melbourne Central - 5 min drive - 4.3 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Dock 37 Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 68 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Leigh

Travelled with partner
Liked: Staff & service
The toilet area /shower bath had a weird smell
Stayed 1 night in Jan 2025

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Docklands 5 star
Wonderful and very helpful staff. Great location and superior rooms
Stayed 3 nights in Dec 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! In the center of everything!
Stayed 3 nights in Dec 2024

10/10 Excellent

charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Rohana

Stayed 5 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Aparna

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean, the staff were polite and the room was excellent
Stayed 1 night in Dec 2024

6/10 Okay

Samantha

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Jessie

Disliked: Cleanliness, property conditions & facilities
Needs some attention
We were given a room that the swipe card didn’t work. It took 3 staff to try and resolve and they ended up changing our room. Another couple had the same experience for the room as we did no more than hour 1 later. The electric blinds didn’t work, the bathroom wasn’t cleaned properly with dust collecting in the corners of the bathroom. The mini bar had the draw front broken off and placed in the cupboard.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Teris

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller
Liked: Property conditions & facilities
Excellent 5 star hotel
Fab room - true 5 star. Service across all departments outstanding and ever friendly
Stayed 2 nights in Dec 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from the room
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down Under
Great hotel. Staff was super friendly and the room was wonderful. The room was beautiful and quiet. They also had a nice gym with lots of equipment.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Loved that the room we had came with private lounge for dinning and free items from minibar. Really elevated the experience and stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Georgia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Very comfortable bed. Breakfast buffet great too. Only one minor thing was that the bathroom sink push tap was broken. We would definitely stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

keith

Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Location was perfect but didn't like the added nightly rate taxes etc from wotif.com!
Stayed 1 night in Nov 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and excellent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tashana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a conference at the convention centre and couldn't have picked a better spot. The convention centre is conveniently attached to the hotel by a walkway making it easy access with the unpredictable Melbourne weather. The club lounge access was definitely worth getting and the barista made coffee was great in addition to the club food options which were delicious and fresh. The Club was also very spacious and child-free after 5pm which made it pleasant to catch up on work and relax with some wine after the conference with amazing views of the city. Plentiful alcoholic and non alcoholic beverages to choose from including cocktail specials each day. The Club had a relaxing vibe to it and was the perfect option for relaxing while traveling solo on a work trip. Appreciated the room upgrade too. Professional check in staff and lovely porters. I wouldn't hesitate to book here again, especially if I was down in Melbourne for a conference at the convention centre.
Stayed 2 nights in Nov 2024