Bromsgrove Hotel & Spa

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Bromsgrove Hotel & Spa

Bar (on property)
View from property
Exterior
Exterior
Reception hall

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Birmingham Road, Marlbrook, Bromsgrove, England, B61 0JB
  • Artrix
    4 min drive
  • Mui Mui
    2 min walk
  • Bromsgrove Station
    6 min drive
  • Birmingham (BHX)
    22 min drive

Room options

Standard Single Room

  • 3.3 sq m
  • Sleeps 1
  • 1 Twin Bed

Standard Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Family Quadruple Room

  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Twin Room

  • 3.3 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Double Room

  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Bromsgrove

With a stay at Bromsgrove Hotel & Spa in Bromsgrove, you'll be within a 15-minute drive of Cadbury World and University of Birmingham. .This hotel is 12 mi (19.4 km) from Broad Street and 12.3 mi (19.9 km) from Utilita Arena Birmingham.

What's nearby

  • Lickey Hills Country Park - 4 min drive
  • Cadbury World - 14 min drive
  • University of Birmingham - 15 min drive
  • Utilita Arena Birmingham - 18 min drive
  • Bullring & Grand Central - 22 min drive

Getting around

  • Birmingham Longbridge Station - 6 min drive
  • Birmingham Airport (BHX) - 22 min drive

Restaurants

  • ‪Miller & Carter Marlbrook - ‬4 min walk
  • ‪The Plough & Harrow - ‬20 min walk
  • ‪The Nailers Arms - ‬4 min drive
  • ‪Singletons Nurseries - ‬11 min walk
  • ‪The Hop Pole Inn - ‬4 min drive

About this property

Bromsgrove Hotel & Spa

Hotel in Bromsgrove with a fitness center and a steam room
Bromsgrove Hotel & Spa offers 147 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Stay in one of 147 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Stop by the hotel's restaurant, Britisserie Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Britisserie Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee weekdays 7 AM–9:30 AM: GBP 12-15.00 for adults and GBP 6-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Britisserie Restaurant

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Renovated entire property – July 2024
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: GBP 10.00 per person, per night
  • Spa fee: GBP 10.00 per person, per night
  • Spa tub fee: GBP 10.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham Bromsgrove
Bromsgrove Birmingham
Bromsgrove Hilton Birmingham
Bromsgrove Hotel Birmingham
Bromsgrove Hotel Hilton
Hilton Birmingham Bromsgrove
Bromsgrove Hotel
Hilton Bromsgrove
Hilton Bromsgrove Birmingham
Hilton Bromsgrove Hotel
Bromsgrove Hilton International
Hilton Birmingham Bromsgrove Hotel Bromsgrove
Hilton International Bromsgrove
Hilton Birmingham Bromsgrove Hotel
Bromsgrove Hotel Spa
Bromsgrove Hotel & Spa Hotel
Bromsgrove Hotel & Spa Bromsgrove
Bromsgrove Hotel & Spa Hotel Bromsgrove

Bromsgrove Hotel & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 1000 reviews" "
Rating 8 - Good. 322 out of 1000 reviews" "
Rating 6 - Okay. 171 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 107 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Toni

Travelled with partner
Disliked: Property conditions & facilities
For the price it was NOT value for money. The fact you have to pay an extra £5 to park in the car park in addition to paying for the room I found unacceptable. Luckily I was a blue badge holder but my partner had to pay to park. The bed was extremely hard and no extra pillows.
Stayed 1 night in Sep 2024

4/10 Poor

Carolyn

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Fawlty Towers
Check in was smooth, rooms are dated and in dire need of modernisation although it was clean and well equipped but no air conditioning. The bed had a thick mattress protector and a very thick duvet which made the bed far too hot. My room was above a courtyard and people were outside smoking underneath my window until very late being noisy and inconsiderate. Ate in the restaurant in the evening, waiter who brought our drinks to the table tipped his tray of drinks all over me. Asked at reception if they had a laundry service to which I was abruptly told no, no offer of help despite my clothes being covered in red wine. He gave me an apology and a free bottle of wine but he charged me for a glass, presumably the one he had dropped on me! Even though the restaurant was quite empty the wait for food was ridiculously long. Met colleagues for breakfast and was running late. They were already seated so I gave the waiter my room number to be rudely told breakfast wasn’t included and I would need to go to reception and pay before I could eat. I informed him that I hadn’t yet checked out but he wouldnt allow me in until I had paid. Had to queue at reception behind guests checking out to pay for breakfast before I could enter the restaurant, leaving very little time to eat. Not worth the additional £11.99. Just as we were getting ready to leave chaos broke out as the fire alarm started to go off. Staff had no idea what they were doing. Not an experience I will be repeating.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Place was dated my room was damp and smelt very fusty the wall paper into the bathroom was so damp it was coming off the wall and the bathroom had a fair amount of hair from other peope. I will never ever stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr B.J

Liked: Cleanliness, staff & service
For the price point. It’s good value for money. Facilities are adequate and rooms are clean. Have stayed many times whilst visiting family
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness
Reasonably priced hotel close too the M5, clean some fittings are a bit dated, nothing close by if you didn't want to use the hotel bar/ food service. Would use again
Stayed 1 night in Sep 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
A clean and tidy hotel, good value for money but not as good as the picture shows ! The tap in the bathroom was leaking but it did not get reported by me. We were there for such a short time, the cleaner greeted us as she was passing the room as we left. Staff all fine. Not a place we would rush back to but served a purpose for us for one night. No electric charge points for EV’s. Pay extra for parking on site, 5GBP per 24 hours.
Stayed 1 night in Sep 2024

2/10 Terrible

Gavin

Business traveller
Disliked: Cleanliness
I booked an executive room it was definitely not, there were 2 beds, a fridge ( very noisey ) no wifi that sets you back £7 per day if you manage to get on the site to pay the free code they gave me did not work. They do not service the rooms and look at you gone out when you ask for a bottle of water to replenish the fridge. That said the food is very reasonable and reasonabally priced plus theres a happy hour between 5-7
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurence

Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Issues with the booking system
The hotel is great but there is an issue with the Hotels.com portal and the booking system of this hotel. I have been using it for few month already and regardless which room you choose they always receive the booking as if you are booking a twin room rather than the one that you booked. In some cases they can accommodate but other times they cannot and you end up having to stay in a different room to the one you booked. Someone should look into it and amend it so they are both in line.
Stayed 1 night in Sep 2024

4/10 Poor

Mandy

Travelled with partner
Disliked: Property conditions & facilities
Rooms seriously need updating our bathroom was awful, bed uncomfortable and noisy springs Steak sent back was like tough leather definitely not sirloin!
Stayed 1 night in Aug 2024

10/10 Excellent

Fergus

Liked: Staff & service, room comfort
A wonderful midweek break
All the staff were excellent, Luke and Maria on reception and Leanne and Kaylee in house keeping really went the extra mile I’d definitely recommend this hotel and will stay here again 👍
Stayed 3 nights in Aug 2024

10/10 Excellent

Aaron

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brian

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service
Had to wait to be checked in, as rooms not ready, person on tge desk didnt have a clue in what they were doing, could do with some money being spent on the place more staff needed on the bar area
Stayed 2 nights in Aug 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

babajide

Liked: Staff & service
Average really.
The hotel is dated and could use a bit of investment.
Stayed 1 night in Jul 2024

6/10 Okay

Carolyn

Stayed 2 nights in Aug 2024

8/10 Good

Vitor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spa hotel with pool etc.
Well maintained hotel. Very close to the M5, junction 4. A little dated outside but well maintained interior. Parking is charged at £5 per night. Room clean and comfortable. Pool was good, although confusing. The reception desk is hidden by exercise machines in the gym area. The entry fee is paid here, card only £4 (although website said £5 single or £10 multi-entry per day), the lockers need a coin to lock. Setup for lane swimming and leisure swimming. The breakfast buffet was good (£12) with a wide range of hot and cold items. Prefer parking and pool usage to be included, but at £9 for an overnight not excessive.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth it at all
Very bad customer service Carpet very dusty They prefer only if you booked directly with their company!
Stayed 2 nights in Aug 2024

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very well located for my needs. Clean, Comfortable and friendly staff.
Stayed 1 night in May 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn’t Return
Was given a room with no working tv so had to switch to another. Hallway and rooms had a funny smell throughout. Not the comfiest of beds, and no one was there to check us out at reception.
Stayed 1 night in Jul 2024

10/10 Excellent

Debbie

Business traveller
Stayed 1 night in Jul 2024

6/10 Okay

Francis

Stayed 1 night in Jul 2024