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Master Builders House Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Master Builders House Hotel

Exterior
Lounge
Classic Double Room
Hallway
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Bucklers Hard, Beaulieu Estate, Brockenhurst, England, SO42 7XB
  • Buckler's Hard
    1 min walk
  • The Master Builder's
    2 min walk
  • Brockenhurst Beaulieu Road Station
    13 min drive
  • Southampton (SOU)
    39 min drive

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Luxury Bed and Breakfast)

Deluxe Room (Luxury Bed and Breakfast)

Deluxe Room (Luxury Bed and Breakfast)

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Forest Park Country Hotel & Inn, Brockenhurst, New Forest

Parking included
Free WiFi
Restaurant
Breakfast available
4.7 out of 5, Exceptional, (592)
The price is NZ$160
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Forest Park Country Hotel & Inn, Brockenhurst, New Forest

About the area

Brockenhurst

With a stay at Master Builders House Hotel in Brockenhurst, you'll be on the riverwalk, within a 15-minute drive of New Forest National Park and Buckler's Hard. .This hotel is 19.1 mi (30.7 km) from Southampton Cruise Terminal and 15.5 mi (25 km) from Paultons Family Theme Park - Home of Peppa Pig World.

What's nearby

  • Buckler's Hard - 1 min walk
  • Beaulieu National Motor Museum - 10 min drive
  • New Forest National Park - 13 min drive
  • Exbury Gardens and Steam Railway - 17 min drive
  • Southampton Cruise Terminal - 35 min drive

Getting around

  • Brockenhurst Beaulieu Road Station - 13 min drive
  • Southampton (SOU) - 39 min drive

Restaurants

  • ‪Hong Kong Palace - ‬14 min drive
  • ‪KFC - ‬15 min drive
  • ‪Holbury Fish Bar - ‬15 min drive
  • ‪The Forest Home - ‬14 min drive
  • ‪The Langley Tavern - ‬17 min drive

About this property

Master Builders House Hotel

Riverwalk hotel with a marina and a coffee shop
Master Builders House Hotel offers 26 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. 22-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Brockenhurst hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 26 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include tour/ticket assistance, a picnic area, and a banquet hall.
Grab a bite at Riverview Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Riverview Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:00 AM: GBP 15 for adults and GBP 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Riverview Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 3

Outdoors

  • Garden
  • Marina on site
  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 22-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Private entrance

Pets

Pets allowed for an extra charge of GBP 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 25.0 per night
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Master Builders House Brockenhurst
Master Builders House Hotel
Master Builders House Hotel Brockenhurst
Master Builders House
Master Builders House Hotel Hotel
Master Builders House Hotel Brockenhurst
Master Builders House Hotel Hotel Brockenhurst

Master Builders House Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 112 out of 262 reviews" "
Rating 8 - Good. 98 out of 262 reviews" "
Rating 6 - Okay. 36 out of 262 reviews" "
Rating 4 - Poor. 13 out of 262 reviews" "
Rating 2 - Terrible. 3 out of 262 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness
The bedroom was ok, clean and a good size. Room 11, is very noisy due to its position close to the car park. With cars coming and going, driving on the pebble covered parking area. The restaurant staff need to be trained in how to serve and to check if a table needs to be cleared. At breakfast, our used cereal bowls and used side plates were left on the table during the whole time we were sitting at the table. I got feed up with this and removed the dirty items my self. I think that the prices in the restaurant and the pub are a bit on the expensive side, in the bar £19 for haddock, chips and minted crushed peas. £10 for desserts, total for soft drink, main course and dessert came to £75. In the main restaurant, we had dinner, 2 people, main and dessert, soft drink, came to £105 with no wine. The food was only average. I think the bottom line is that we would not come back to the hotel. And would not recommend it to friends. I’d give it 6/10.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and a very friendly atmosphere
Stayed 2 nights in Sep 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service
Love Bucklers Hard visited decades ago & The Hotel. Professional check-in. Room in the older part of the hotel, wear & tear on the stairs. Carpet threadbare, paintwork chipped, handrails sticky. Forgave this in a 300 year old building. Rooms well presented & clean. Bathroom tired, poor sealants, dirty tile grout. Bramley bathroom products. Beds comfortable & linen clean. River views. All OK so far. Some issues from this point. Hotel has a monopoly on food. Choice is the restaurant, or ‘Harry’s’ pub. We ate at Harry’s. Prices average/high. Steak £24 Burger £16 Lamb chop £20; drinks also average/high. Waitress was fun. Food is where it gets sketchy. Steak & chop didn’t come with additional vegetables. It seemed so mean! A ploy to order more? It’s typical in the UK to have at least one second veg. The food itself was ok, portions small. The burger our recommendation. In the room there were mosquitos. We killed a few before bed. We were awoken to room full of them, killed well over thirty before falling asleep! Woke covered with bites. Hotel knew of the problem – so why no warning or products to combat it? Breakfast was efficient. Disappointing buffet, no fruit salad, loaf with slow toaster, no pastries. Bizarre deep cereal jars with spoons rather than ladles, impossibly daft! The cooked breakfasts were to order & of high quality, but the portions were small. Checkout smooth. Still love this Hotel, want to help improve things so it’s 4/5 (otherwise it's a 3/5 on the day).
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute booking so our room was in the new annex but the property as a whole is great and the breakfast was excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service
A stopover when walking The Solent Way
Unique setting and an ideal stopping point when walking the Solent Way. However we felt it was over priced for the quality of the room. A pleasant enough room but the bed was worn sloping from the centre to both sides and the toilet flush didn’t work effectively and there was no toilet brush. All staff were delightful friendly and helpful. The food in the pub was good and the service excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Jul 2024

6/10 Okay

Gillian

Liked: Cleanliness, staff & service
Beautiful location, disappointing room
I wouldn’t recommend room 31. It’s up 2.flights of shallow stairs. You need small feet. No proper shower, only a hand shower. Water pressure very low - it took ages to get a small amount of water in the bath. I was not offered venison at dinner but overheard other guests being offered it. Only 4 choices of main courses. Breakfast good but no croissants as on visit a couple of weeks ago.
Stayed 1 night in Jun 2024

6/10 Okay

Mark

Travelled with partner
The hotel was lovely and in a wonderful setting, but we paid extra for a room that was a bit tired in all honesty. The bathroom in particular needed modernising. We also booked a table at Henry’s Pub and although the staff were attentive and polite, and cannot be faulted, the menu was disappointing, the “specials” had one extra option which was half a chicken. A specials board usually has more options really. We ordered 3 courses, and two meals were sent back as they were luke warm. One meal included salad, which was a couple of lettuce leaves and little else. No veg with the pork meal. They offered to take money off the bill but in truth, we can see why the pub wasn’t packed, which on a lovely summers evening, it should be. It needs an overhaul. Walking through the hotel and grounds was lovely though. A few changes could make the stay outstanding.
Stayed 1 night in Jun 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go again Master Builder’s 👍
Had a great stay ,staff very helpful and friendly.Beautiful setting, calm and peaceful.Breakfast waS fantastic actually cooked for you after you and great choice.Bed really comfy slept like a log.Ate in the Pub great food and wonderful attentive sevice there too .
Stayed 1 night in May 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant hotel in a great location overlooking the river. Room was quite small, up in the roof (so sloping ceilings), but comfortable bed. No shower screen, just shower spray on bath. Good breakfast with plenty of options.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
splendid view
A lovely hotel in a marvellous location, with a splendid view from our comfortable bedroom, and a delicious breakfast. We plan to revisit - and perhaps stay for longer. The village is fascinating and delightful, and the walk to Beaulieu was well worth it.
Stayed 1 night in May 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location, outdated bathroom.
Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.
Stayed 1 night in May 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The situation was excellent. Very friendly staff. Fine dining although the breakfasts were average. The bar served fine beer and offered a good eating alternative to the hotel restaurant. The room was comfortable and quiet with instant hot water and an excellent shower.
Stayed 3 nights in May 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Lovely location, outdated bathroom.
Lovely location, good service. Small food portions Bathroom outdated. Heated towel rail and shaver point didnt work.
Stayed 1 night in May 2024

8/10 Good

Janet

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the situation, friendly helpful staff excellent breakfast but on the pricey side.
Stayed 1 night in May 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Moe

Stayed 1 night in May 2024

8/10 Good

elisabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and attentive staff
Stayed 1 night in May 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, attentive, helpful staff, gorgeous room and fantastic food. View from the Riverside restaurant at breakfast was lovely.
Stayed 1 night in May 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Angela

Travelled with family
Liked: Staff & service
Stayed for one night. We had to ask to change our room due to it being right up in the top of the building. It was up some really steep narrow stairs which I found difficult with walking problems. We also found it very claustrophobic. However reception were wonderful and immediately moved us to a different room which much better. We ate dinner in Henry’s Bar which was fine and breakfast in Riverview. The hot food was good but cups and plates etc weren’t very clean. We also found the continental area a bit messy. The toaster was very temperamental not just with us, everyone that was using it had problems. Overall we had a good stay, the staff were great but felt the hotel lacked attention to detail.
Stayed 1 night in May 2024