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Grand Park Royal Cancun - All Inclusive

4.0 star property

Photo gallery for Grand Park Royal Cancun - All Inclusive

Aerial view
2 outdoor pools, pool umbrellas, pool loungers
Royal Master Suite Hot Tub
Exterior
Royal Master Suite Hot Tub | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪3 min drive‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Master Suite

Master Suite

Master Suite

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed and 1 Double Murphy Bed

View all photos for Royal Master Suite Hot Tub

Royal Master Suite Hot Tub | Living area

Royal Master Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Ocean Front

Master Suite Ocean Front | Living area

Master Suite Ocean Front

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

Grand Royal Suite Hot Tub

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Superior Ocean Front King

Premier Superior Ocean Front King

Premier Superior Ocean Front King

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

Premier Superior Ocean Front Double

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite King Hot Tub

Royal Suite King Hot Tub

Royal Suite King Hot Tub

  • 83 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa Deluxe

Villa Deluxe

Villa Deluxe

  • 52 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premier Ocean Front Doble

Premier Ocean Front Doble

Premier Ocean Front Doble

  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

Royal Suite Doble Hot Tub

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa Junior Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Junior Suite Plunge Pool

  • 62 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Villa Master Suite Plunge Pool

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim up King

Deluxe Swim up King

Deluxe Swim up King

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Premium bedding, free minibar, in-room safe, blackout curtains

Wyndham Alltra Cancun All Inclusive Resort

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (6361)
The price is NZ$773
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Wyndham Alltra Cancun All Inclusive Resort

About the area

Cancun

With a stay at Grand Park Royal Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. .This all-inclusive property is 2.7 mi (4.4 km) from La Isla Shopping Mall and 7 mi (11.2 km) from Delfines Beach.

What's nearby

  • Chac Mool Beach - 13 min walk - 1.1 km
  • Forum Beach - 2 min drive - 1.6 km
  • Cancun Convention Center - 3 min drive - 1.8 km
  • Gaviota Azul Beach - 3 min drive - 2.2 km
  • La Isla Shopping Mall - 5 min drive - 4.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Snack Grand Park - ‬3 min walk
  • El Mirador
  • ‪Lobby Bar - ‬7 min walk
  • ‪Café Solé - ‬2 min walk
  • ‪Restaurante Cocay - ‬2 min walk

About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall
Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Make yourself at home in one of the 247 air-conditioned rooms featuring iPod docking stations and LED televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Flor de Sal, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 7535 square feet (700 square meters) of space consisting of conference space and 6 meeting rooms. Free valet parking is available onsite.
Flor de Sal - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Grand Prime Rib House - This steakhouse specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Café Sole - This café serves breakfast, lunch, and dinner. Open daily.
El Mirador - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves breakfast and dinner. Open daily.
Koi - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (some restrictions)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Soccer
Volleyball

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Café Sole
  • El Mirador
  • Flor de Sal
  • Grand Prime Rib House
  • Koi

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Shopping

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • 7,535 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (130 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
This property enforces a strict dress code in the restaurants.
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 6 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 13 years old are not allowed in the spa

Property is also known as

Cancun Grand Park Royal
Cancun Grand Park Royal Caribe
Grand Park Royal Cancun Caribe
Grand Park Royal Caribe All Inclusive
Grand Park Royal Cancun Caribe All Inclusive Hotel
Grand Park Royal Caribe All Inclusive Hotel
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Caribe
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Resort Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Luxury All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Park Royal Cancun Inclusive
Grand Park Royal Luxury Cancun All Inclusive
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Cancun - All Inclusive Cancun
Grand Park Royal Luxury Resort Cancun - All Inclusive Cancun
Grand Park Royal Cancun Caribe All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury All Inclusive
Grand Park Royal Luxury Resort Cancun All Inclusive
Grand Park Royal Cancun - All Inclusive All-inclusive property

Grand Park Royal Cancun - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1301 out of 2609 reviews
Rating 8 - Good. 681 out of 2609 reviews
Rating 6 - Okay. 315 out of 2609 reviews
Rating 4 - Poor. 157 out of 2609 reviews
Rating 2 - Terrible. 155 out of 2609 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Cui

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had great time in this hotel 7 years ago, that's why I chose this this hotel again. However, we had quite different experience this time. 1. The hotel front desk charged us resort fee when checking in. This is something you should know before booking in expedia. 2. The hotel's big pool was in renovation, including jacuzzi, so we didn't enjoy the fun. No any notification in their website at all. 3. The kid's center is a bit of a joke. most of time showed "closed". It opened in limited time, limited activities. 4. The Asian restaurant waited in long line, prepared 2 hours for the meal. the quality is not that great. Our family had great time in Cancun, while the hotel definitely need to improve their service quality in some areas.
Stayed 5 nights in Dec 2024

4/10 Poor

Michael

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Trying to sell you a timeshare. Front desk staff not helful to resolve excessive noise from other guests at 1 am. Certain restaurant not open to minors, and not all restaurants are included in the "all inclusive" package. Rooms are much smaller than advertised.
Stayed 5 nights in Dec 2024

4/10 Poor

Sergio

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We waited for tranportation for 1hr and 45min. I paid extra for tranportation for only the 2 of us, and there was a group in the tranportation van. the swimming pool was closed due to remodeling, very noisy they started working at 5am, couldn't sleep they kept waking us up. food was not too good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerrinah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved the service and the atmosphere. A must see!
Stayed 6 nights in Dec 2024

10/10 Excellent

sreenivas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was only one that’s the problem , food was avarage not many options . But lie the location and service .
Stayed 3 nights in Dec 2024

10/10 Excellent

Liezl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice but we had bad timing that the main pool was under construction. They also need to get more variety of foods particularly the main course.
Stayed 3 nights in Dec 2024

2/10 Terrible

sumit

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Laura Courtney

Travelled with family and small children
Liked: Cleanliness, staff & service
Multiple restaurants closed without notice multiple nights of our stay. Construction going on at ALL hours of the day. And night. Ton of beach, but only allowed to swim within maybe 50 feet of space. The member presentation is NOT 90 minutes. It’s over 3 hours.
Stayed 8 nights in Dec 2024

4/10 Poor

TImothy PL

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Main pool was closed with noisy and dusty renovation work VIP area jacuzzi did not work
Stayed 7 nights in Dec 2024

6/10 Okay

Kruti

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall we had a great stay. We were not aware that the big pool was under construction until we arrived so that was a bummer. The AC did not work in one of the rooms and they refused to give us another room saying they were “booked” until we complained again. The staff were overall friendly and the cleanliness of the room was great as well.
Stayed 6 nights in Dec 2024

2/10 Terrible

Sydney Paige

Disliked: Property conditions & facilities

4/10 Poor

Sonam, Hallettsville

Travelled with family and small children
Stayed 6 nights in Dec 2024

10/10 Excellent

Xenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They're renovating the main pool currently. Too bad for the guests but great for future guests
Stayed 7 nights in Dec 2024

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service
This is our 3rd time visiting this property! The staff is absolutely the best! Very friendly, helpful and always smiling and willing to assist. Furthermore our butler Jessica is so amazing and has been great every time we visit! She is very knowledgeable of the property and helped us with booking restaurants, cabanas, and anything else we need she would be able to assist! Also, Marie Josè works for the excursions and events part of the resort. She helped us book some excursions on several occasions. She’s very nice, knowledgeable of the different things you can do in Cancun! Definitely recommend her when staying there! The only thing this time that was a bummer was the construction on the pool. 😞 We wished it would have already been finished but we understand resorts have to make renovations so we didn’t let it prevent us from having a great time. The other pool on the resort was open and is nice also. This place is great and we will be back again in the future. As someone who has been here 3x I highly recommend this resort!
Stayed 4 nights in Nov 2024

10/10 Excellent

Gherlyn Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, I loved that the beach was super close! The restaurants had amazing food options… the buffett could have been better. Entertainment was great! Loved the fun dancing lesson. Would definitely come back!
Stayed 3 nights in Dec 2024

4/10 Poor

Genavieve

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was completely under construction when we arrived. Very disappointing as Expedia did not disclose any warning. We spoke to the resort directly and they were very friendly but unfortunately this is Expedia’s fault as they are in charge of advertising the necessary information. Highly disappointed. I’ve been trying to get in touch with Expedia but of course I have not heard anything back! There is nothing wrong with this resort. This is Expedia's fault. Do as much research as possible before booking any resorts as they will not disclose any information that may lean you towards a different resort!
Stayed 6 nights in Dec 2024

6/10 Okay

Richard

Stayed 4 nights in Dec 2024

6/10 Okay

Ronak

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Cira

Travelled with family and small children
Liked: Staff & service, amenities
They have a lot construction
Stayed 3 nights in Dec 2024

6/10 Okay

Deepesh Ashok

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience
Stayed 7 nights in Dec 2024

10/10 Excellent

Benny

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love coming back to this property mainly because of the courteous staff. Well among other reasons are feeling safe, perfect location close to everything I wanted to be, easy public transportation. Though a portion of the property are being renovated, it did not bother my stay at all. There are other areas within the premises you can find to relax.
Stayed 7 nights in Dec 2024

8/10 Good

Claudia Ibeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing. But if you travel with children below 4 years is not available options for play with water (pool)
Stayed 4 nights in Dec 2024

10/10 Excellent

Marie L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not revive any information prior to stay that pool was under construction. Smaller pool was crowded. Not given any VIP upgrades for Expedia status.
Stayed 5 nights in Nov 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Honestly. False advertising. They have a huge center pool in all the pictures that wasn’t even open when we arrived it was all under construction. Completely misleading. Other than that it was a wonderful stay.
Stayed 5 nights in Dec 2024

10/10 Excellent

Vanessa Lynn, Fresno

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked that there was a bus stop right outside the hotel. You can pay $1 to get you to any destination on the hotel strip. The hotel staff was so nice and the hotel itself was clean. They were doing construction while we were there which was a bummer, but I do know once that is complete the hotel will be beautiful. It’s walkable to the beach and you can use the beach cabanas!
Stayed 4 nights in Dec 2024