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Hotel Luma by Kavia Cancun

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Luma by Kavia Cancun

Front of property
In-room safe, individually furnished, desk, iron/ironing board
Reception
50-inch Smart TV with cable channels, TV
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Claveles No. 109 LT. 1,3,3-A,5, 31, SM 22,, Cancun, QROO, 77500
  • Las Palapas Park
    2 min walk
  • Los huaraches de alcatraz
    1 min walk
  • Cancun Bus Station ADO
    7 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

View all photos for Deluxe Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

In-room safe, individually furnished, desk, iron/ironing board

Double Room

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, individually furnished, desk, iron/ironing board

Standard Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

ibis Cancun Centro

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very good, (1132)
The price is NZ$132
for 1 room
includes taxes & fees
14 Jan - 15 Jan
ibis Cancun Centro

About the area

Cancun

With a stay at Hotel Luma by Kavia Cancun, you'll be centrally located in Cancun, a 3-minute drive from Plaza Las Americas and 14 minutes from La Isla Shopping Mall. .This hotel is 13.2 mi (21.3 km) from Moon Palace Golf Club and 16.2 mi (26.1 km) from Delfines Beach.

What's nearby

  • Las Palapas Park - 2 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬2 min walk
  • ‪Black Café - ‬1 min walk
  • ‪Cocina Libanesa Sahara - ‬5 min walk
  • ‪11:11 Club - ‬1 min walk
  • ‪El Crustáceo Cascarudo - ‬2 min walk

About this property

Hotel Luma by Kavia Cancun

Hotel with free parking, near Plaza Las Americas
Hotel Luma by Kavia Cancun offers 54 air-conditioned accommodations with safes. These individually furnished accommodations include desks. 50-inch Smart televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 54 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Hotel Luma by Kavia Cancun, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Hotel Luma by Kavia Cancun has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • On-site parking options include a garage

Food and drink

  • 1 restaurant

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

More

  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun

Hotel Luma by Kavia Cancun Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 202 out of 382 reviews" "
Rating 8 - Good. 101 out of 382 reviews" "
Rating 6 - Okay. 44 out of 382 reviews" "
Rating 4 - Poor. 16 out of 382 reviews" "
Rating 2 - Terrible. 19 out of 382 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Isela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Melissa S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Stayed 10 nights in Sep 2024

6/10 Okay

Jordan

Stayed 3 nights in Aug 2024

6/10 Okay

Sean

Liked: Cleanliness
Stayed 4 nights in Aug 2024

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is close to the ADO terminal, very convenient. I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Stayed 1 night in Aug 2024

10/10 Excellent

Sir Lloyd, Woodland Hills

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They should be charging more cause i was very impressed.
Stayed 1 night in Jul 2024

10/10 Excellent

DANTE LUIS PARMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.
Stayed 1 night in Jul 2024

10/10 Excellent

marie

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
Stayed 2 nights in Jun 2024

6/10 Okay

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
Stayed 1 night in Jun 2024

6/10 Okay

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Fabián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Vinod

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
HV Travels Houston
Good location, no central air conditioning, no refrigerator in room, I lost my key so when I asked for another one they charged me 100 peicos.
Stayed 1 night in Jun 2024

10/10 Excellent

Fabián

Stayed 1 night in Jun 2024

6/10 Okay

Jorge Bruno

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff ruim. Cama dura. muito barulhenta. Custo benefício ok.
Stayed 1 night in May 2024

8/10 Good

dariyoush

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nofrett

Travelled with family and small children
Really nice place to stay.
Stayed 3 nights in May 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price you pay
Stayed 2 nights in Apr 2024

10/10 Excellent

Deep

Stayed 1 night in Apr 2024

4/10 Poor

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Había mucho ruido, las almohadas y camas son muy duras, fue una larga noche por incómoda
Stayed 1 night in Apr 2024

10/10 Excellent

Norma, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks
Stayed 1 night in Apr 2024

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...
Stayed 3 nights in Apr 2024

4/10 Poor

Carole

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beaucoup trop petit et aucune couverture, seulement un drap. Obligé de laisser nos valises par terre. Quartier bruyant.
Stayed 1 night in Apr 2024

10/10 Excellent

Helenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024