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Mia Reef Isla Mujeres - All Inclusive

4.0 star property

Photo gallery for Mia Reef Isla Mujeres - All Inclusive

Exterior
Outdoor pool, pool umbrellas, pool loungers
View from property
Deluxe Room, Ocean View | Terrace/patio
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • All-inclusive
  • Pool
  • Spa
  • Housekeeping

Explore the area

Map
Calle Zazil-Ha S/N, Zona 7, Islote El Yunque, Isla Mujeres, QROO, 77400
  • North Beach
    ‪1 min walk‬
  • Miguel Hidalgo
    ‪9 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪14 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪122 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

View all photos for Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite

Deluxe Villa Ocean Front Suite

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Double Room, Ocean View

Minibar, in-room safe, desk, blackout curtains

Family Double Room, Ocean View

  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is NZ$424
for 1 room
includes taxes & fees
27 Mar - 28 Mar
Izla Beach Front Hotel

About the area

Isla Mujeres

Located in Isla Mujeres, Mia Reef Isla Mujeres - All Inclusive is just steps from North Beach and 8 minutes by foot from Isla Mujeres Cemetery. .This beach property is 0.5 mi (0.7 km) from Miguel Hidalgo and 0.8 mi (1.4 km) from Isla Mujeres Ferry Terminal.

What's nearby

  • North Beach - 1 min walk - 0.2 km
  • Isla Mujeres Cemetery - 8 min walk - 0.7 km
  • Miguel Hidalgo - 9 min walk - 0.8 km
  • Isla Mujeres Ferry Terminal - 14 min walk - 1.2 km
  • Dolphin Discovery - 10 min drive - 8.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬7 min walk
  • ‪Tarzan - ‬9 min walk
  • ‪Guru Beach Club & Restaurant - ‬1 min walk
  • ‪Lola Valentina - ‬8 min walk

About this property

Mia Reef Isla Mujeres - All Inclusive

On private beach with outdoor pool, near North Beach
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, a marina, and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include facials and body treatments.
Make yourself at home in one of the 164 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and a sauna. Additional features at this Art Deco property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.

All-inclusive details

All-inclusive room rates at Mia Reef Isla Mujeres - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Free daily reception

Things to do

  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Private picnics
  • Sauna
  • Snorkelling

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free supervised childcare
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 3 treatment rooms
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Beach towels
  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property

Mia Reef Isla Mujeres - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 479 out of 1062 reviews
Rating 8 - Good. 271 out of 1062 reviews
Rating 6 - Okay. 164 out of 1062 reviews
Rating 4 - Poor. 77 out of 1062 reviews
Rating 2 - Terrible. 71 out of 1062 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Heike

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service
The staff was excellent! Kevin, Israel, Elsie and Roberto provided impeccable service throughout our stay. The lower rating on the condition of the property was due to still needing to clean up from recent hurricanes but it really did not impact our stay.
Stayed 7 nights in Nov 2024

6/10 Okay

Clare

Travelled with family
Disliked: Staff & service
Arrived and the room was not ready. We arrived hours after our check in time after a long day of travel so this was disappointing. The manager was very rude about the situation. The hotel had a lot of construction going on and the pool bar is closed. The rooms were clean but old. There is a constant sewage smell from the washrooms so we left the fans on and doors closed. The service at the hotel was okay. Very slow. Many people would just attend the bar themselves for a drink. The beach at the property is amazing.
Stayed 5 nights in Nov 2024

8/10 Good

Morgan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was very nice and helpful. The location is why we chose Mia and it did not disappoint! The beach is amazing! The pool is small and cold, plus the swim up bar and main bar for the entire resort was closed for renovations which was a little disappointing but they had a temporary bar set up. The room was clean and as expected, simple and a bit small but the oceanfront view was incredible. The food was similar to the last 2 all inclusive resorts we’ve been to… it’s just ok. Buffet is small and gets a little repetitive. They do have some good seafood options, the taco shack on the beach and the grilled to order shrimp on the buffet were all very good. Being so close to town it was an easy walk to go out to eat elsewhere when we wanted. We stayed here for the setting and it was worth it.
Stayed 7 nights in Nov 2024

6/10 Okay

Lance

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We love the beach and water at Mia. The food was 7out of 10 but the property has really run down over the years.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hailey, Moorhead

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty moldy smelling room. Room was not king suite like stated on Expedia.
Stayed 6 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Staff & service, amenities
The staff service is perfect. Everyone tries their best to make your stay a pleasant. The hotel has the best location in the island, the only complaint is the rooms, they need a complete renovation for the price.
Stayed 4 nights in Nov 2024

6/10 Okay

Dawn M

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Property as advertised was misleading. The pool is terrible. The two restaurants were booked. Very limited activities during the day and evenings. The bar closed at 10pm. Would not recommend this hotel.
Stayed 5 nights in Nov 2024

2/10 Terrible

Vidya

Disliked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 3 nights in Nov 2024

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service
The staff at MIA Reef is top notch. They are friendly and welcoming and ready to help in any way. The food was very good and the beach is amazing!! The rooms are slightly outdated but we rarely are in the room anyway. When we checked in however, there was confusion with my 16 year old. Orbitz lists children as 17 and younger, Mia considers children 12 and younger. They wanted me to pay $200 more upon check in for him. I disputed and they were very accommodating. The bar area at the pool was under construction therefore there was no pool bar or lobby type bar for evenings. We were unaware of this until we were already there. I assume there was some damage during the hurricane and the beach area had erosion and broken steps and dock. It looks like they are to begin working on this and would make a huge difference. If all these things were complete prior to our stay, I would definitely give the resort 5 stars, however without experiencing all the amenities I can’t rate them.
Stayed 4 nights in Nov 2024

4/10 Poor

Gladys

Travelled with family
Disliked: Property conditions & facilities
The property needs a lot of tlc in the rooms and outside the walking areas.
Stayed 2 nights in Nov 2024

6/10 Okay

Rosa

Liked: Cleanliness, staff & service
Staff very friendly. The property was under repair. WiFi did not reach my room, so I would have to go to the lobby to get WiFi. Food was ok. 3.5/5
Stayed 5 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach area, perfect for snorkeling to see sting rays and numerous fish, kayaking, swimming, and just wading in the calm waters. Great room views and clean. Food was good, enough options. Drinks were great, served on the beach.
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Room comfort
This was our second time at Mia Reef. Overall, our stay was good but the resort does need some major maintenance - wear and tear are very noticeable throughout. For example - shakey faucet, low water pressure, scratches on some furniture. The beaches are unbeatable on the island however! They never disappoint.
Stayed 4 nights in Nov 2024

8/10 Good

Rosa Maria, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was amazing & so were the staff! I hated that I didn’t receive the villa we booked & paid extra for. No one told me I wasn’t receiving my room until the second they gave me my room key (I was there 5hrs before waiting my room) & wasn’t told a thing! Then they gave me credit but wasn’t even close to the extra that I paid for the villa! Resort told me that it was Expedia's fault for not telling me. I hate that nothing was said until the last moment & I had to take the room they gave us which was a downgrade instead of the honeymoon suite which is what I asked for because it was close in cost to what I paid for the villa.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

Goranka

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 9 nights in Nov 2024

10/10 Excellent

Miguel de Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

ada margarita

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old
Stayed 3 nights in Sep 2024

4/10 Poor

John

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The first room they showed me didn’t have the view that I requested. And it smelt like cleaning fluid. The other room they gave me I had to pay extra for. The music at the restaurant was horrible. Disco rap music. And they serve hamburgers instead of any Mexican food.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sherry Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The beach was beautiful and the favourite part of our trip! Even though the sandy area was small there was always enough loungers and the staff were willing to grab more if needed and would put up an umbrella if you wanted one. Many areas to snorkel and see fish. Staff would bring food and drinks to you while on the beach. The food was good and if you didn’t like any of the options you could get something made on the grill. Breakfast was the best. We loved the staff, most were super friendly and went above and beyond! We especially loved Kimberly, Eduardo, and Nicholas! My biggest complaint would be that they had a lot of bikes but only a few of them worked and that there were a few areas of the resort under construction while we were there ie. one restaurant and a bridge recently destroyed by a hurricane. Secondly I’m happy to say they weren’t overly pushy but still pushy enough to to try to get you into their VIP rewards program right after checking in. We just wanted to go to our room and not listen to someone convince us of their VIP membership (for almost an hour.) We ended up being super firm and they didn’t bother us for the rest of our time there.
Stayed 10 nights in Oct 2024

4/10 Poor

Bryan P

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We did not get the Grand Aqua Villa that were had reservations for. They gave us a room that was much lesser value and did not refund us for the difference in the room prices, and instead gave us a $350 hotel credit (which is pretty useless at an all-inclusive resort. For an all-inclusive, the food at the buffet was poor and drinks were weak, though the service that Luis at the bar and Roberto on the beach provided was great. The guests with black wrist bands (who were members of Mia Club) received privileges and attention at the expense of regular guests. Note to future guests; confirm the condition of the resort before staying here.
Stayed 7 nights in Oct 2024

8/10 Good

Iryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is brilliant, but you can tell that the hotel has seen better days. On top of it I think the activities and tours you can purchase from the hotel are overpriced. To give you an example a snorkeling kit costs over 200 dollars in the store on the premise. I felt a bit scammed.
Stayed 7 nights in Nov 2024

8/10 Good

William

Stayed 5 nights in Oct 2024

4/10 Poor

Kimberly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the size of my closet. The staff was not helpful unless we were willing to sit through their VIP Membership sales pitch.
Stayed 6 nights in Sep 2024