2/10 Terrible
Chris
Travelled with family
21 Aug 2024
Disliked: Cleanliness, property conditions & facilities
This may have been 4 star once but it definitely isnt now. We stayed in a cabin and it was filthy. The floor clearly hasnt been mopped in ages. Dont remove your shoes in white socks!! The sofa had god only knows what white stains on and nearly all of the sheets were marked. Human hair in one bed. The fridge also had a big mouldy smear of something in it and in the wardrobe has never even seen a hover. Anyway, pictures tell a thousand words. It didnt get any better at breakfast. The seats are in a disgusting state and i really wasnt happy about sitting on them. The two members of staff were clearly struggling to accommodate the handful of guests down for breakfast and most of the food was running out and not being replaced. Not good enough considering the extra cost. I stay in hotels all over the country every week and this is definitely one of the dirtiest ive stayed in. I would not go back. The staff were well mannered in general. Its a shame because the place is lovely and could be amazing, but it needs some money spending on it. Start with cleaners!
Chris
Stayed 1 night in Aug 2024