Holiday Inn Express Canterbury, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Canterbury, an IHG Hotel

Exterior
Exterior
In-room safe, desk, free WiFi, bed sheets
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
A2 Upper Harbledown, Canterbury, England, CT2 9HX
  • Westgate Gardens
    4 min drive
  • Westgate Gardens and Towers
    5 min drive
  • University of Kent
    5 min drive
  • London (SEN-Southend)
    91 min drive

Room options

Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Canterbury

With a stay at Holiday Inn Express Canterbury, an IHG Hotel in Canterbury, you'll be within a 10-minute drive of Canterbury Cathedral and Westgate Gardens. .This hotel is 2.8 mi (4.6 km) from St. Dunstan's Church and 3 mi (4.8 km) from University of Kent.

What's nearby

  • University of Kent - 5 min drive - 4.8 km
  • Marlowe Theatre - 6 min drive - 5.9 km
  • Canterbury Cathedral - 7 min drive - 6.3 km
  • Whitstable Harbour - 15 min drive - 16.8 km
  • Whitstable Beach - 22 min drive - 18.5 km

Getting around

  • Canterbury Chartham Station - 6 min drive
  • Gatwick Airport (LGW) - 79 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min drive
  • ‪Marino's Fish Bar - ‬5 min drive
  • ‪The Old Coach & Horses - ‬3 min drive
  • ‪The Monument - ‬4 min drive
  • ‪Marino Fish Bar - ‬5 min drive

About this property

Holiday Inn Express Canterbury, an IHG Hotel

Hotel in Canterbury with free breakfast and a 24-hour front desk
Holiday Inn Express Canterbury, an IHG Hotel offers 89 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers and hair dryers.

This Canterbury hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 89 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services, barbecue grills, and a banquet hall.
You can enjoy a meal at Great Room serving the guests of Holiday Inn Express Canterbury, an IHG Hotel, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Great Room - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, French, Hindi, Japanese, Polish, Portuguese, Russian, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 3 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Great Room

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Canterbury Holiday Inn Express
Holiday Inn Express Canterbury
Holiday Inn Express Hotel Canterbury
Canterbury Holiday Inn
Holiday Inn Canterbury
Holiday Inn Express Canterbury Hotel Upper Harbledown
Holiday Inn Express Canterbury Upper Harbledown
Holiday Inn Express Canterbury Hotel
Express Canterbury, An Ihg
Holiday Inn Express Canterbury
Holiday Inn Express Canterbury an IHG Hotel
Holiday Inn Express Canterbury, an IHG Hotel Hotel
Holiday Inn Express Canterbury, an IHG Hotel Canterbury
Holiday Inn Express Canterbury, an IHG Hotel Hotel Canterbury

Holiday Inn Express Canterbury, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 349 out of 1000 reviews" "
Rating 8 - Good. 393 out of 1000 reviews" "
Rating 6 - Okay. 179 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Perhaps the best staff i have ever seen in any hotel. Very helpful and caring. Thank you so much !!
Stayed 1 night in Aug 2024

8/10 Good

Devarsh

Stayed 3 nights in Aug 2024

2/10 Terrible

Agnieszka

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Very noisy next to highway and no air conditioning in rooms. Overpriced! Nothing around hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

tamanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Avinash

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Hamidudeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ditmar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its a yes from me
Great hotel. I have always been a fond user of Holiday Inn Express all over UK. Parking plentiful not happy we have to pay to use the hotel carpark in addition thats a first for me. Check in easy, room as expected, bar nice and clean. Didnt eat dinner but breakfast was great. Absolutely will stick with Holiday Inn express hotels.
Stayed 1 night in Aug 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice, staff are brilliant. Only downside is the parking..... Just make sure you stick to the terms and conditions to avoid a fine..... If you have a slightly larger vehicle no chance of parking in the small spaces
Stayed 1 night in Aug 2024

2/10 Terrible

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, staff are brilliant. Only downside is the parking.... There are serious restrictions. Be very careful about parking and sticking to terms and conditions..... To avoid a fine... If you have a larger vehicle no chance of parking in the small space6
Stayed 1 night in Aug 2024

6/10 Okay

Seetharam Prakash

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The family room Duvets weren’t clean and the way the arrangement looks it was an recently used one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tobey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Good stay, would have been a lot more enjoyable if we had been made aware in advance that the road right outside the hotel was being shut during our stay. This led to added to our journey time and was very inconvenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly & efficient staff. Easy parking. Nearby bus stop to get into Canterbury.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jayne

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Property conditions & facilities, room comfort
We stayed here on our way to Dover ferry port. We were very impressed with the staff who were all very helpful. We had to leave early to catch our ferry and were very impressed that the staff let us take some pastries in to go bags and coffees in our flasks from the breakfast buffet!
Stayed 1 night in Jul 2024

10/10 Excellent

Rajalakshmi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and great hospitality. Prompt check in and check out
Stayed 2 nights in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adelade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what you need and expect.
Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff
The staff at the hotel were friendly and looked after us during our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent people
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

V

Stayed 3 nights in Apr 2024