We had absolutely a great time , Until ....It all started to be suspicious when the owner, after taking the payment Emails you a contract to sign that states that for anything that will be damaged in the property you will be charged a deposit of $500. We were Extra careful, as we could be with 4 kids, and kept everything clean and tidy. That is taking into account ski boots that are dirty. We kept all the dirt to the entrance area but there were some mud marks on the entrance floor. We also used the towels and the sheets provided.
When we left we wanted to mop the floor, but there were no cleaning supplies in the Condo. We were notified a day after we left that we were to be charged extra for cleaning the mud marks and the "stains" on the dirty towels. as well as one stain on the sheets and a "1 " chocolate stain. She claimed that she needed to bring a professional cleaning company for deep cleaning of the carpet in the house as well as "other " cleaning services! I have to mention that the rental price included a hefty, separate cleaning fee. I expected a vacation rental to clean after its guests, especially after being charged a separate cleaning fee! We rented many places in the past with no complaints. The owner was rude and outrageous with her expectations and charged us another $300 for dirty towels for a total of over $500 to clean a 400SF condo! Wow - VRBO withdrew the fund without hearing our side. Beware!! I wish I could upload the pictures of the "Damaged" Condo!