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Crabwall Manor & Spa, BW Signature Collection

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crabwall Manor & Spa, BW Signature Collection

Property grounds
Lobby
Indoor pool, pool loungers
Lobby lounge
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10

Very good

Popular amenities

  • Spa
  • Bar
  • Hot tub
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NE
  • University of Chester
    4 min drive
  • The Wheatsheaf
    15 min walk
  • Bache Station
    3 min drive
  • Chester (CEG-Hawarden)
    39 min drive

Room options

View all photos for Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

  • 13 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Superior Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

Junior Suite, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed, Non Smoking, View

Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking, View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

Standard Room, 1 Double Bed, Non Smoking (Converts to 2 Twin Beds)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

Classic Room, 1 Single Bed, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

Superior Room, 1 Double Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Double Bed

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Exterior

The Mill Hotel & Spa

Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1737)
The price is NZ$200
for 1 room
includes taxes & fees
7 Jan - 8 Jan
The Mill Hotel & Spa

About the area

Chester

With a stay at Crabwall Manor & Spa, BW Signature Collection in Chester, you'll be a 5-minute drive from Chester City Walls and 5 minutes from Chester Zoo. .This spa hotel is 1.8 mi (2.9 km) from University of Chester and 1.8 mi (2.9 km) from Countess of Chester Hospital.

What's nearby

  • University of Chester - 4 min drive
  • Chester City Walls - 5 min drive
  • Chester Cathedral - 5 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • Chester (CEG-Hawarden) - 39 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪The Oakfield - ‬6 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive

About this property

Crabwall Manor & Spa, BW Signature Collection

Hotel in Chester with a full-service spa and a health club
Crabwall Manor & Spa, BW Signature Collection offers 48 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
ESPA has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 48 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crabwall Manor & Spa, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 16.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

This property does not have elevators

Property is also known as

Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Crabwall Manor Spa BW Signature Collection
Crabwall Manor & Spa, BW Signature Collection Hotel
Crabwall Manor & Spa, BW Signature Collection Chester
Crabwall Manor & Spa, BW Signature Collection Hotel Chester

Crabwall Manor & Spa, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 844 reviews" "
Rating 8 - Good. 268 out of 844 reviews" "
Rating 6 - Okay. 127 out of 844 reviews" "
Rating 4 - Poor. 59 out of 844 reviews" "
Rating 2 - Terrible. 23 out of 844 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mandip

Travelled with group
Lovely stay and staff were friendly. We had chosen to upgrade our room the day prior to a junior suite. The junior suite was disappointing. Very bare room and was not clean. Bathroom also didn’t look clean so eventually we asked to just use the superior room which had initially been booked. The superior room was effectively a downgrade but much better than the junior suite. Overall the hotel was pretty dated, a lot needed fixing. The swimming pool area and changing rooms could also do with a big fix and clean up and would make the experience that bit better. The sauna and steam room doors were dirty and off putting. The jacuzzi had broken bits around it and the water did not look clean. The place could just do with some TLC!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel tired needs updating bathroom shower mouldy needs updating dripping sink tap bath took 20 minutes to fill and water lukewarm bathroom ceiling black wall hooks missing screws left in wall Breakfast mediocre and not very hot evening meal limited menu not that impressive Poor bar service
Stayed 2 nights in Sep 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities. Lovely welcome from reception staff. All staff very friendly. Good choice at breakfast (although a veggie sausage would be nice!) Lovely room. Clean. Great parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 1 night in Sep 2024

6/10 Okay

John, Lower Hutt

Travelled with partner
Disliked: Property conditions & facilities
Room was average, missing the bathroom basin plug and heated towel rail not working
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

John

Business traveller
Could easily do better
No breakfast provided day 1 Noisy fan in room Leak and smell of mould in corridor
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gillian

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Rosie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wedding on during our stay Located in room above the disco, wide awake until gone 1am
Stayed 1 night in Aug 2024

6/10 Okay

Ben

Travelled with partner
Lovely breakfast, we have stayed at the property before and our room was amazing we returned again for a wedding, bit disappointed in the room as we stayed in a superior and the room was not like the photos, we had no bath just shower, we had to go and ask for water as there was non in our room, the room was very hot even with heating off and a fan on due to there being no windows
Stayed 1 night in Aug 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aug 24
Stayed for a wedding, very nice venue, great staff. Spa was nice, huge pool
Stayed 2 nights in Aug 2024

4/10 Poor

Julia

Travelled with partner
After paying for breakfast found on both days there was little or no bacon egg or beans. Coffee was Luke warm.
Stayed 2 nights in Aug 2024

6/10 Okay

Shah

Business traveller
Liked: Cleanliness, property conditions & facilities
Good for business
Great hotel for business but was a hot day and air conditioned rooms would have helped. Breakfast was good
Stayed 1 night in Aug 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price we paid
The lady at reception was lovely. My 5 year old daughter said she was like honey she was so nice! The room was a good size, ammenities are limited, basic tea and coffee. Dinner was nice but a tad pricey. My only complaints hotel related were that the TV in our room didn't work, it came on but was just constant static. The only other issue was noisy neighbours. Not the hotels fault but I don't think the hotel was full so not sure why they pack people in. They were pretty rowdy up until 10:30ish. People were also noisy, banging doors etc outside around 7 in the morning. Worth noting that if you're travelling with kids the pool is only available at certain times.
Stayed 1 night in Aug 2024

4/10 Poor

Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Noisey
Very noisy wedding guests in corridor until early hours for two nights running. Nothing done about it after reporting the first night of un rest. Disappointed not to be refunded for my room upgrade. Won’t be going there again
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing building beautifully presented gardens and outdoor space. Family room was very spacious and clean. Breakfast was great options for hot or cold food self served. Dining room needs a little tlc but nothing major Friendly staff Quiet hotel family friendly Spa was amazing and they allow children to use the pool with set child friendly swim splash times Couldn’t fault it
Stayed 2 nights in Aug 2024

8/10 Good

Jack

Stayed 1 night in Aug 2024

10/10 Excellent

Noah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Aug 2024

4/10 Poor

Greg

Stayed 1 night in Aug 2024

10/10 Excellent

Sion

Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a lovely stay!
Our stay was very comfortable. Excellent service given to us. Caroline at the front desk was extremely helpful, polite.. she went above and beyond to answer our questions. My partner and I will definitely stay again. The facilities were very nice. Lots of character in the building itself and garden.. a luxury stay! Not really a negative point.. but maybe going forward there there could be more offers for key workers and nhs staff as the purpose of our-stay was related to work. Maybe also more offers with breakfast and food for people who are staying at the hotel. Kindest regards, Dr Bukhari.
Stayed 2 nights in Jul 2024