2/10 Terrible
Mandy
Travelled with family
22 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the front lobby attendant was nice, the disregard the staff had for cleanliness is beyond words. Our room was very dirty. There was left over trash in the closet and old coffee in the coffee maker from the last guest. The towels were obviously not washed appropriately and appeared to be dirty and/or used. The sheets were covered with stains and holes. Part of the bed frame was duct taped. The bathroom smelled of mold and the ceiling was stained from what appeared to be a previous leak. The breakfast area was filthy. There was old dried food stuck all over the walls. The pool had unknown slimy substance floating in it. My kids were unable to enjoy the pool. The hot tub was not in working condition. Some of the interior windows around the hotel were cracked and very dirty. The hotel had signs posted on the front window of the hotel that stated it was under construction, but there were no areas that appeared to be currently under any type of construction what so ever. The room was dirty from lack of effort, not from active construction projects.
Mandy
Stayed 2 nights in Oct 2024