- Additional gratuities accepted
- All food and beverages included
- All on-site activities, facilities and equipment included
- Room service during certain hours
- Buffet and à la carte dining
A complimentary breakfast is offered each morning. Dining is available at one of the resort's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a beach bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a garden and a terrace. Onsite self parking is complimentary.
Hotel Playa Azul Cozumel is a smoke-free property.
Make yourself at home in one of the 50 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Playa Azul Cozumel offers 50 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 40-inch plasma televisions come with cable channels. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Palma Azul - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Chan Kaan - This restaurant specializes in Mexican cuisine and serves dinner only.
La Palapa Bar - This bar serves light fare only.
Room service (during limited hours) is available.
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Children stay free
Service animals are allowed
Service animals are exempt from fees/restrictions
Number of children who can stay for free – 2
Debit cards
Pets allowed (no fees)
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free - maximum age 4
Property is cleaned with disinfectant
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 8:00 AM to 10:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).