The first room we were put in smelled damp and musty and the TV remote was busted and didn't work. I went down and asked for a different room, they moved us and even though this room smelled a lot better there was mold on the ceiling in bathroom, ants were crawling everywhere and that TV remote did not work either. The indoor pool was supposed to be heated but it definitely was not and it was dirty, stuff floating all around. We checked out the outdoor pool, which was a bit warmer but still nasty with stuff floating everywhere. The area where breakfast is served was ok but extremely hot and the food was just ok. There was a push bar door handle that was being held on with tape. Lastly, they allowed people to park in the area that is designated for vehicles to travel around at the portico. We had stayed here before and was pleased but this time was totally different, not impressed at all.