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Hotel Las Gardenias

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Las Gardenias

10 bedrooms, down duvets, individually decorated, individually furnished
Front of property
Exterior
City view
Lobby sitting area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
  • Parking available
  • Breakfast available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Juan Montalvo 10-44, Cuenca, Azuay, 010150
  • San Sebastian Plaza
    6 min walk
  • Museum of Modern Art
    6 min walk
  • Calderon Park
    8 min walk
  • Cuenca (CUE-Mariscal Lamar)
    6 min drive

Room options

View all photos for Executive Single Room

10 bedrooms, down duvets, individually decorated, individually furnished

Executive Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic Double Room

10 bedrooms, down duvets, individually decorated, individually furnished

Classic Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | View from room

Comfort Triple Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, 1 Bedroom

Reception

Family Room, 1 Bedroom

  • 25 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

Similar properties

Lobby sitting area

Hotel Boutique Castilla de Leon

Free WiFi
Breakfast available
Business services
Laundry
3.7 out of 5, Good, (113)
The price is NZ$46
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Boutique Castilla de Leon

About the area

Cuenca

A stay at Hotel Las Gardenias places you in the heart of Cuenca, within a 5-minute walk of San Cenaculo Church and Church of Santo Domingo. .This hotel is 0.3 mi (0.5 km) from San Sebastian Plaza and 0.4 mi (0.6 km) from Calderon Park.

What's nearby

  • Calderon Park - 8 min walk - 0.7 km
  • New Cathedral of Cuenca - 8 min walk - 0.7 km
  • Río Tomebamba & Calle Larga - 16 min walk - 1.4 km
  • Alejandro Serrano Aguilar Stadium - 4 min drive - 2.3 km
  • Mall del Rio - 6 min drive - 3.6 km

Getting around

  • 14n - Antonio Borrero Station - 8 min walk
  • Gaspar Sangurima Tram Station - 13 min walk
  • Cuenca (CUE-Mariscal Lamar) - 6 min drive

Restaurants

  • ‪New York Pizza - ‬3 min walk
  • ‪El Confesionario - ‬8 min walk
  • ‪Hot Dog del Tropical - ‬4 min walk
  • ‪Le Bistro - ‬8 min walk
  • ‪Zona Refrescante - ‬7 min walk

About this property

Hotel Las Gardenias

Cuenca hotel in Downtown Cuenca with a fitness center and a coffee shop
Hotel Las Gardenias offers 20 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate dining areas. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 6 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 20 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and separate sitting areas.
Don't miss out on recreational opportunities including a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (USD 5 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 6:30 PM
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–9:00 AM: USD 5 for adults and USD 5 for children
  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre

Family friendly

  • Children's books
  • Children's toys
  • High chair
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Separate living room

Conveniences

  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Portable fan

Bathroom

  • Designer toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Electric kettle
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Desk
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 10 percent for credit card payments
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Renovations and closures

The property will be renovating from October 21 2024 to November 10 2024 (completion date subject to change). The following areas are affected:
  • Front desk
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 5 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 25.00 per vehicle (roundtrip)
  • Secured self parking fee: USD 5 per day
  • Pet fee: USD 5 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • A kitchen/kitchenette is available for an additional fee
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 10 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served or permitted at this property
Children under 6 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Las Gardenias Cuenca
Las Gardenias Cuenca
Hotel Las Gardenias Hotel
Hotel Las Gardenias Cuenca
Hotel Las Gardenias Hotel Cuenca

Hotel Las Gardenias Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 23 out of 44 reviews" "
Rating 8 - Good. 14 out of 44 reviews" "
Rating 6 - Okay. 3 out of 44 reviews" "
Rating 4 - Poor. 1 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Fausto

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great due to how close it was to the central part of the city. The staff were very helpful and polite. The hotel was clean and very well maintained. The only thing was you needed to be buzzed into the hotel after past 10pm. You would need for someone to let you in from the street after 10pm.
Stayed 6 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in Centro
Stayed 5 nights in Mar 2024

8/10 Good

Wilmer

Stayed 1 night in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean and the staff was extremely helpful.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

When i got there they had given away all their rooms, and had no rooms available, even though i had confirmed my reservation online less tha one hour before getting there. If it appears available and you confirm a room through expedia, it should be guaranteed.
Stayed 1 night in Mar 2024

6/10 Okay

Willmer

Liked: Cleanliness
Stayed 2 nights in Feb 2024

2/10 Terrible

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Miguel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente lugar, habitación muy limpia y completa, ubicación perfecta para salir a conocer el centro histórico.
Stayed 1 night in Apr 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Las Gardenias in Cuenca Ecudar
The staff were friendly and very helpful. The breakfast is very good. The room we had was small but clean and had a small balcony that was a bonus. We enjoyed our stay and if we ever make it back we would stay there again.
Stayed 7 nights in Mar 2023

10/10 Excellent

William

Stayed 7 nights in Jan 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wheelchair user is satisfied
I am a wheelchair user and these folks took excellent care of me at very economical prices. I am happy I stayed here for two weeks. 10/10 satisfied.
Stayed 11 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel and staff. Location is great and the rooms are comfy. Only issue is coming in and out of the building. The gate is locked a lot of the times and you have to ring the bell every time to get in/out. They are also very strict on the maximum guest per room policy. Overall very happy with my stay as the price to value Is unbeatable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Nov 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Art museum and gringo cafe close by
Excellent staff and location although the WiFi could use some improvement but that’s so typical around here.
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and helpful. Much appreciated in a new place! Made me feel welcomed.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Sal, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room with balcony, well located, and consistently warm shower! Only issue was poor wifi, the connection drops all the time.
Stayed 4 nights in Nov 2018

8/10 Good

Dave, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet and excellent staff.
Hotel is located in Centro Historico and thus is well located. Room was clean and reasonably large in size. Shower had lots of hot water and staff were very helpful. Some of whom spoke English which certainly helped. I think for half my stay I was the only guest in the place which didn’t hurt. The main doors to the hotel were almost always locked so getting in and out was sometimes a little tricky. It took a little getting used to do. Other than that the place was good value.
Stayed 3 nights in Nov 2017

10/10 Excellent

john, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very central.
Beautifully decorated and clean. Andreas, front desk was very helpful and spoke English which was very helpful to us.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was everything I wanted close to the center of the city. The staff were friendly and very helpful even gave me an early breakfast on my last day so that I had lots of time to catch my bus to Quito.

10/10 Excellent

ARISTOTELES

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Debo decir que hubo un inconveniente, por desconocer el uso de un lavatorio, pero fue bien resuelto y no tengo quejas. Gente agradable, educada y buena. Muy buena atención
Stayed 3 nights in Mar 2024

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy comodo y familiar
Stayed 1 night in Oct 2023

8/10 Good

Ranier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien. Sobre explotación del personal parabla afluencia de personas
Stayed 2 nights in Aug 2023