Quality Inn & Suites Garland - East Dallas

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites Garland - East Dallas

Exterior
Suite, 1 King Bed, Smoking
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
1635 I-30 East at Bass Pro Drive, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • Town East Mall
    ‪9 min drive‬
  • Garland Convention & Reception Center
    ‪10 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪42 min drive‬

Room options

Standard Room, 2 Double Beds, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Garland

When you stay at Quality Inn & Suites Garland - East Dallas in Garland, you'll be on a lake, just steps from Lake Ray Hubbard and a 4-minute drive from Sapphire Bay Marina. .This hotel is 12.2 mi (19.6 km) from Dallas Arboretum and Botanical Garden and 3 mi (4.9 km) from Texas Skatium.

What's nearby

  • Lake Ray Hubbard - 1 min walk
  • The Harbor Rockwall Mall - 7 min drive
  • Town East Mall - 9 min drive
  • Garland Convention & Reception Center - 10 min drive
  • Dallas Arboretum and Botanical Garden - 16 min drive

Getting around

  • Dallas Union Station - 19 min drive
  • Love Field Airport (DAL) - 42 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬7 min drive
  • ‪Panera Bread - ‬6 min drive
  • ‪Flying Saucer - ‬12 min walk
  • ‪McAlister's Deli - ‬7 min drive
  • ‪Whataburger - ‬8 min walk

About this property

Quality Inn & Suites Garland - East Dallas

Lakefront hotel with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Garland - East Dallas offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 45 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Renovated entire property – March 2022
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • 0.05 percent cleaning fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Lakeview
Best Western Lakeview Garland
Best Western Lakeview Inn
Best Western Lakeview Inn Garland
Lakeview Best Western
Quality Inn Garland East Dallas
Quality Garland East Dallas
Quality Inn Suites Garland East Dallas
Quality Inn & Suites Garland - East Dallas Hotel
Quality Inn & Suites Garland - East Dallas Garland
Quality Inn & Suites Garland - East Dallas Hotel Garland

Quality Inn & Suites Garland - East Dallas Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 712 reviews" "
Rating 8 - Good. 233 out of 712 reviews" "
Rating 6 - Okay. 92 out of 712 reviews" "
Rating 4 - Poor. 69 out of 712 reviews" "
Rating 2 - Terrible. 81 out of 712 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Miranda

Liked: Staff & service
Disliked: Amenities
My room wasn't the cleanliest place... my shower barely worked. The breakfast was also VERY limited in their options. However, I found the staff to be extremely friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Alexandra

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroach infested and leak in the ceiling of bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Ramon

Stayed 1 night in Sep 2024

4/10 Poor

Jamal

Travelled with partner
Liked: Staff & service, amenities
Room was tidy few maintenance and interior damages like toilet not bolted down and didn’t flush good probably blocked by the wax ring moving, towel bar broken and sink counter top coming lose from the wall and only being held up by a stick and the. The thermostat batteries are low so could not change settings on a/c. But my major concern was roaches. At first I didn’t see any until I brought my food out and for the remainder of the night I was stomping them out….. doesn’t make it any better that it’s only one tiny trash can for the whole room and it’s in the bathroom. Customer service was ok and nice for the most part just the roaches were my main concerns
Stayed 1 night in Sep 2024

2/10 Terrible

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this on Expedia as a non smoking room. But Expedia does not guarantee a non smoking room and to my surprise I got a smoking room. I have asthma- not good.
Stayed 2 nights in Sep 2024

2/10 Terrible

C. Brittany

Disliked: Cleanliness, property conditions & facilities
ROACH MOTEL! I checked in and the staff was friendly. Got to the room and there are roaches on the floor and the desk. Checked right back out. Slept in the car that night. Can’t have a refund though. Apparently they thought sleeping in a room with roaches and who knows what else was ok. Would not recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Britteny

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, room, and the pool were nice comfortable and I will recommend
Stayed 1 night in Sep 2024

2/10 Terrible

Alonso, Rockwood

Disliked: Cleanliness, property conditions & facilities
I got in after 10 PM after driving 14 hours I needed to be up at 6:30 the next morning. I wanted to go in there and go to sleep.. I was pulling a car and there was nowhere to park in their parking lot. The parking lot was tiny. I kind of pulled to the side and went in and the guy told me that there was $100 posit, which was not stated anywhere in the property description. I turned around and left and went down the street to another hotel. If you’re carrying a trailer, don’t even bother with this property
Stayed 1 night in Sep 2024

2/10 Terrible

Pradeep

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast was very bad.
Stayed 1 night in Sep 2024

4/10 Poor

Shelly

Business traveller
Disliked: Staff & service, amenities
Everything was fine until i went to check out. Both men i think one may have been a manager were rude.
Stayed 3 nights in Sep 2024

4/10 Poor

Chaaless

Travelled with partner
Liked: Staff & service, property conditions & facilities
I loved my interaction with Tony. He was very helpful and welcoming. I did not like the fact that there were roaches in my room also goalies keeping just kinda barged in my room when I wasn’t there and I was still checked in so that was a bit disappointing. I would not book here again
Stayed 3 nights in Aug 2024

8/10 Good

Brian

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay at the hotel
Stayed 4 nights in Aug 2024

2/10 Terrible

tricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My room was dirty stains on the floor stains on the comforters. Didn't even feel comfortable walking around the room without shoes on. The room was hot and just all around smelt bad I had went to the store and bought a candle to light because the smell was giving me a headache..
Stayed 2 nights in Aug 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tristan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything!!!
Stayed 2 nights in Jul 2024

8/10 Good

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Alyssa

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to cancel.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice people, room was adequate, no shower curtain, but housekeeping brought it up promptly. Nice breakfast was provided.
Stayed 2 nights in Jul 2024

4/10 Poor

Marvin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not booking again at this location ever
Very complicated access to the property (just one way access)
Stayed 3 nights in Jul 2024

8/10 Good

Cyndee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impossible to access from the south.
The worst aspect was not being able to access the hotel once we got there. The only access was to come from the north, to access by southbound I-30. We came from the south, using GPS, and once we arrived, we found ourselves in the parking lot of some condos, but there were fences preventing us from accessing the hotel. So I parked at a condo, and walked to the hotel to check-in. Then I was told I had to go north east on I-30, do a turn at Dalrock, and come back on the southbound side. It was inconvenient, and the roads are confusing there. the hotel should cut a driveway through a curbed grass area from the parking lot of the condos, so the hotel can be accessed from the south. The room was fine for the price, the bed comfortable enough. It served our purpose, but access needs to be improved.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room smelled really heavy of cigarettes. It was quite uncomfortable. I didn't want to be a pest and tolerated it; mainly because the front desk worker was so kind at check in. Our appliances were also all unplugged so we can to plug everything in ourselves (after figuring it out). The bathroom light flickered on and off and then just wouldn't turn on anymore.
Stayed 1 night in Jun 2024