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Surety Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Surety Hotel

Minibar, in-room safe, individually decorated, individually furnished
Reception
Billiards
Bar (on property)
Minibar, in-room safe, individually decorated, individually furnished

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
206 6th Ave., Des Moines, IA, 50309
  • Des Moines Civic Center
    ‪7 min walk‬
  • 801 Grand
    ‪7 min walk‬
  • Hy Vee Hall
    ‪12 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪16 min drive‬

Room options

View all photos for Basic Room

Minibar, in-room safe, individually decorated, individually furnished

Basic Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, individually decorated, individually furnished

Standard Room

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Minibar, in-room safe, individually decorated, individually furnished

Room

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Room

Minibar, in-room safe, individually decorated, individually furnished

City Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hotel Fort Des Moines, Curio Collection by Hilton

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (871)
The price is NZ$318
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hotel Fort Des Moines, Curio Collection by Hilton

About the area

Des Moines

With a stay at Surety Hotel, you'll be centrally located in Des Moines, a 7-minute walk from Des Moines Civic Center and 13 minutes by foot from Iowa Events Center. .This hotel is 0.9 mi (1.5 km) from Hoyt Sherman Place and 0.9 mi (1.5 km) from Wells Fargo Arena.

What's nearby

  • Des Moines Civic Center - 7 min walk
  • Iowa Events Center - 13 min walk
  • Wells Fargo Arena - 14 min walk
  • Hoyt Sherman Place - 19 min walk
  • Drake University - 4 min drive

Getting around

  • Des Moines International Airport (DSM) - 16 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Royal Mile - ‬4 min walk
  • ‪Fongs Pizza - ‬5 min walk
  • ‪Mash + MARROW - ‬4 min walk
  • ‪Pho Real Kitchen And B - ‬4 min walk

About this property

Surety Hotel

Hotel with 2 restaurants, a quick walk to Des Moines Civic Center
Surety Hotel offers 137 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 55-inch LED televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 137 individually decorated guestrooms, featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a fireplace in the lobby and a banquet hall.
Grab a bite at Mulberry Street Tavern, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Des Moines? This hotel has 2969 square feet (276 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mulberry Street Tavern - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered.
Outdoor Courtyard - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Surety Coffee Shop - Onsite coffee shop. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Off-site parking within 98 ft (USD 25 per night)
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 5-20 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Mulberry Street Tavern
  • Outdoor Courtyard
  • Surety Coffee Shop

Things to do

  • 24-hour fitness centre
  • Billiards/pool table

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Conference space (2969 square feet)
  • Coworking spaces
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LED TV
  • TV channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Late check-in fee: USD 50 for check-in between noon and 2:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

The property charges 2.68 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Nearby parking fee: USD 25 per night (98 ft away)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between noon and 2:00 PM
  • Credit card charges are subject to a surcharge of 2.68 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

Property is also known as

Surety Hotel Hotel
Surety Hotel Des Moines
Surety Hotel Hotel Des Moines

Surety Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 918 reviews" "
Rating 8 - Good. 116 out of 918 reviews" "
Rating 6 - Okay. 42 out of 918 reviews" "
Rating 4 - Poor. 19 out of 918 reviews" "
Rating 2 - Terrible. 19 out of 918 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel
Beautiful hotel and our room was great. Unfortunately the a/c in the room must be motion activated because we both woke up a few times in the night because it had gotten too warm in our room. Also, we were there at the same time as the Des Moines Marathon which made for a delay getting out of downtown. It would have been super helpful if the hotel had a map showing how to get around all of the road closures. Google Maps wasn't aware of the race.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffery

Liked: Cleanliness
Disliked: Property conditions & facilities
We liked: - the property was pet-friendly with wood-like floors. - the rolling cart in the ADA bathroom. - the friendly desk clerk We did not like: - the dim lights in the room. Needed extra lamps with bright bulbs - the smallness of the room - especially with a wheelchair - that the pocket door on the bathroom wouldn't stay closed, it kept rolling open - no ice, no room service, no laundry service - very poor parking situation that required walking outside by the criminal court building in a seedy area - very thin mattress on a platform bed - placing dogs in adjacent rooms where they could sense each other's presence throughout the night - ADA room with roll-in shower that had no shower seat - no way for a wheelchair user to hang clothes - only wall hook was in the bathroom behind furniture that a wheelchair-user could not reach. The hangers in the armoire were all too high for a wheel-chair user - small area rug in an ADA room. The rug kept getting caught in my wheels. The room was so filled with problems that we didn't attempt to rectify them. Instead we just got out of there as quickly as possible. And I made sure that the hosts of my conference knew to never use or recommend the Surety Hotel for their future attendees.
Stayed 2 nights in Oct 2024

8/10 Good

Kathleen

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed 1 night but while we were there, we had excellent service checking in. The rooms are fantastic and very well. Would definitely stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Good Service, Good Food, Nice Rooms
Stayed 1 night in Oct 2024

6/10 Okay

Ravindra

Liked: Cleanliness, property conditions & facilities, room comfort
Basic Hotel
This hotel charged us $13.60 for a small bottle of water.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and engaging. We had our dog with us and they suggested a photo op in the courtyard with the hay and pumpkin all set up. It was a nice visit!
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was great. Hotel was quiet. Room was clean. I’ll stay here the next time I’m in Des Moines.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in downtown
Stayed 1 night in Oct 2024

8/10 Good

Appanoose Rapids, Ottumwa

Stayed 2 nights in Sep 2024

6/10 Okay

Sergio

Business traveller
Liked: Cleanliness, property conditions & facilities
I asked the hotel to service my room and they did not. I reminded them later in the morning early afternoon to do so since they had not done so and it was still not cleaned or serviced.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cattarina, Truckee

Liked: Cleanliness, staff & service, property conditions & facilities
The place is absolutely beautiful! A designer gem
Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Comfortable, clean, friendly and awesome breakfast. Would recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Yesenia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay in the hotel.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bryn

Stayed 1 night in Sep 2024

10/10 Excellent

Daniela

Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Stayed 1 night in Oct 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean, great staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. The room was so comfortable, with beautiful wood features and nice music as you walked through the door. I loved this hotel, and I've stayed in many hotels around the world. Really nice job guys : 1:
Stayed 1 night in Sep 2024

10/10 Excellent

Jayne

Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were excellent at the hotel and at the restaurant. Food and drinks were very good. Hotel was clean, comfortable, and stylish.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Zackary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ed, the employee who checked us in, was absolutely incredible. I will be staying at this hotel in the future solely based on his charisma and attitude. Whatever this man makes, is not enough. Ed RULES!!
Stayed 1 night in Sep 2024