2/10 Terrible
Gregoria J.
20 Jun 2024
Disliked: Cleanliness
Bad service
It’s was a very bad experience. Never had we had a bad house, service like this one!! Never again with them. We get there the code doesn’t work, got 3 codes total. Walking in was not very welcome. The sofa and couch were dirty.The girls had to sleep on the floor the whole time because the sofa bed was broken and the sheet it had was dirty and had crumbs on it, it was disgusting. The cooking pans were bad not usable, ready for the trash. One trash bag for 13 people and 4 days. The upstairs tv never worked, had trouble with the downstairs tv. We asked for pans, a light bulb, and someone to check the tv, never got anyone, only that the so called team was working on it, we left and nothing was done!!! After we checked out I get a text if they could deliver the pans, is that so ridiculous or WHAT!!!! I’m very disappoint in their service, NEVER again with them. I wonder if the owner will get this input!! We came from so far for this!! It was a very bad experience. Also the way they painted the inside of the house is a joke!! It wasn’t a home away from home!! I’m very unhappy with them. We had the girls that had to sleep on the floor!!!
Gregoria J.
Stayed 4 nights in Jun 2024