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One of the best hotels is Istanbul

Quiet peaceful hotel in the middle of bustling Istanbul. Great service from staff. Amazing views from the dining room. Great fresh food

What started out a little rocky at check-in turned into an amazing short stay. My room was not ready upon arrival, so I was treated to Easter Tea while I waited. Staff was very attentive and sweet. After my room was ready, I again received a special lift ride in one of the first of its kind to Europe. The rooms are beautifully appointed. The hotel is a work of art itself. I had a spa appointment, also, that was phenomenal. The Türk Hamami and massage were out of this world, especially after more than 24 hours of travel.

Beautiful property centrally located with amazing views of the bosphoros. The staff is friendly and super helpful. The gym if terrific with lots of equipment. I would stay there again, for sure.

We had a wonderful time and the hotel was spotless and very clean. Staff were friendly and attentive and the entertainment team were engaging and activities were good and varied. Food was fresh and lots of choice. Lunch at the beach restaurant was a lovely setting and friendly staff. Lots to do but also able to sit and relax by the pool whilst the kids enjoyed the water slides. Foam party was great fun and the pool inflatable was a big hit. Loved our evenings in the lobby bar upstairs playing cards and staff there were very good. Room amenities were excellent with soft drinks and snacks refilled daily and bathroom items also replenished. Room was a good size with a balcony and able to request room clean daily if needed. Although the piers were not open or a couple of bar areas this was understandable as it’s not main season and the areas were being done up/maintained. Shop onsite is expensive and would suggest bringing pool items/snacks for the kids with you. The spa was excellent and the treatments we had for both kids and adults were fantastic - would recommend. Also the use of the steam room, sauna and gym is included and we did this daily. This is a fab hotel and would definitely come back.

I really loved my room; it was beautiful and overlooked the ocean. The front desk staff were great, and so incredibly friendly and accommodation. The room service was great, but the restaurant Pablito had mediocre food and very miserable staff working there. One of the things that I think is important for the hotel to consider is to add a tip option to the food and drink bills. Many people don't carry cash, so having the option to include a tip for the very hardworking staff would be great! On a side note, I also wanted to mention that when I made my reservation via Expedia, I added half board. When I arrived at the hotel, it did not have that listed in my reservation. When I called Expedia that said that I hadn't included it, however my bill was higher (which I am currently looking in to). Please double check. Also, if you wish to include Half board or all inclusive, please note that it doesn't come with alcohol. Now the metal detector as you enter the hotel.... I saw people walk round it and also use the adjacent doors and not the revolving one. One can also enter though the side entrance of Pablito if they wanted to enter. It's a bit of an eyesore. It is such a beautiful hotel and very close to great restaurants and a 5-minute walk to Starbucks, McDonalds, Burger king (if you want something for picky eaters). There is also a lovely supermarket right across the street from dominos which has a huge selection of wines and beers, amongst other things. A true 5 star!!