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Crowne Plaza Dubai Deira by IHG

5.0 star property

Photo gallery for Crowne Plaza Dubai Deira by IHG

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Point of interest
Cafe
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping

Explore the area

Map
Salahuddin Road, Deira, Dubai, 8668
  • Al Ghurair Centre
    ‪13 min walk‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai World Trade Centre
    ‪8 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Club lounge access (Business Lounge Access)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Accessible Bathtub, Club lounge access (Business Lounge Access)

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Room amenity

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed, Smoking

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 2 Bedrooms

Room amenity

Royal Suite, 2 Bedrooms

  • 256 sq m
  • Sleeps 7
  • 2 King Beds

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

Presidential Suite, 1 King Bed, Smoking

  • 92 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, Club lounge access

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Outdoor pool, pool umbrellas, pool loungers

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The price is NZ$211
for 1 room
includes taxes & fees
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About the area

Dubai

A stay at Crowne Plaza Dubai Deira by IHG places you in the heart of Dubai, within a 5-minute drive of Al Ghurair Centre and Gold Souk. .This family-friendly hotel is 2.7 mi (4.4 km) from Dubai Creek and 4.5 mi (7.2 km) from Al Mamzar Beach Park.

What's nearby

  • Al Ghurair Centre - 13 min walk - 1.1 km
  • City Centre Deira - 4 min drive - 3.6 km
  • Gold Souk - 5 min drive - 4.8 km
  • BurJuman Mall - 6 min drive - 5.7 km
  • Dubai World Trade Centre - 8 min drive - 8.8 km

Getting around

  • Abu Baker Al Siddique Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • ‪Tiki Bar - ‬1 min walk
  • ‪Sonamu 소나무 - ‬5 min walk
  • ‪Lamesa - ‬4 min walk
  • ‪Mr. Wok - ‬4 min walk
  • ‪Yuraku Izakaya - ‬4 min walk

About this property

Crowne Plaza Dubai Deira by IHG

Luxury hotel with 3 restaurants and a full-service spa
Crowne Plaza Dubai Deira by IHG offers 300 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 300 individually decorated guestrooms, featuring iPod docking stations and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can catch a ride to the beach or shopping on the complimentary shuttle.
Enjoy international cuisine at Spice Island, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Dubai? This hotel has 15037 square feet (1397 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Spice Island - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Brioso - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Harrys - This bar specializes in international cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Aquarium Lounge - This coffee shop specializes in international cuisine and serves breakfast and light fare. Open 24 hours. Open daily.
Tiki Bar - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Azerbaijani, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Korean, Russian, Serbian, Spanish, Thai, Turkish, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Free beach shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 60 per person
  • 3 restaurants and 3 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Spice Island
  • Brioso
  • Harrys
  • Aquarium Lounge
  • Tiki Bar

Things to do

  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15037 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 180
  • 3 steps to reach property
  • Thin carpet in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV/satellite channels
  • iPod dock
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 60 per person
  • Rollaway bed fee: AED 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Dubai Deira
Crowne Plaza Hotel Dubai Deira
Crowne Plaza Deira Hotel Dubai
Crowne Plaza Dubai Deira Hotel
Crowne Plaza Dubai Deira
Crowne Plaza Dubai Deira by IHG Hotel
Crowne Plaza Dubai Deira by IHG Dubai
Crowne Plaza Dubai Deira an IHG Hotel
Crowne Plaza Dubai Deira by IHG Hotel Dubai

Crowne Plaza Dubai Deira by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 391 out of 862 reviews
Rating 8 - Good. 284 out of 862 reviews
Rating 6 - Okay. 95 out of 862 reviews
Rating 4 - Poor. 47 out of 862 reviews
Rating 2 - Terrible. 45 out of 862 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Qasir

Liked: Property conditions & facilities
Good place
Stayed 2 nights in Nov 2024

6/10 Okay

adnane

Liked: Staff & service, property conditions & facilities
Toilets did not flush. Replrted the problem 3 times, fixed twice. Embarrassing. Dirty. Not what you expect.
Stayed 4 nights in Nov 2024

4/10 Poor

Brent

Business traveller
Disliked: Cleanliness, property conditions & facilities
Room was not in good condition the shower taps fell apart trying to put the shower on. Booked a room with view of the pool which I didn’t get!
Stayed 1 night in Nov 2024

6/10 Okay

Abdullah

Business traveller
Disliked: Property conditions & facilities
Wear down furniture and facilities, slow housekeeping and other services! There is no way this property is considered a 5 star facility!
Stayed 2 nights in Nov 2024

10/10 Excellent

Rizwan

Business traveller
Great service with great staff
Stayed 1 night in Nov 2024

6/10 Okay

kagere

Rooms a not too clean
Stayed 1 night in Nov 2024

10/10 Excellent

Fatoumata

Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service
Friendly place, been here a few times over the years. Convenient for airport
Stayed 7 nights in Oct 2024

2/10 Terrible

Farooq

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Its a nice place but the service is terrible. I asked for coffee sachets last night and they gave me tea LOL This morning I have asked for the same and have called the reception several times but two hours gone and no coffee sachets yet!
Stayed 1 night in Oct 2024

6/10 Okay

'Ioane

Liked: Staff & service
Stayed 10 nights in Sep 2024

2/10 Terrible

Wendy

Stayed 1 night in Sep 2024

4/10 Poor

Parvaneh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to the reception, I was not greeted at all and there were 3 recioptionists and nobody acknowledged me. They admitted a couple of other guests ahead of me and I waited for at least 7 minutes until someone came and greeted me. While helping me the receptionist was assisting other guests. I was socked as to why a Crowne Plaza hotel was so poorly managed. My room was dirty and I was extremely disappointed. The bathroom toilet bowl was dirty with drips of dried urine on the toilet bowl seat. There was an empty water bottle in the room from the previous guest. The drawer and tv stand was not wiped clean. The Deira area was also not a great area to stay in.
Stayed 1 night in Oct 2024

8/10 Good

Khondaker

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Tareq

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel location as it was close to any area i wanted to be at. The shower ( water pressure was extremely Low).
Stayed 4 nights in Sep 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a hotel for SMOKERS! Hotel room smelled extremely smoky (cigarettes) particularly in the bathroom despite being on the ‘non smoking floor’.Third floor was a smoking floor and the smoke wafts up to the 4th floor (non smoking floor) easily. Really not impressive especially when there is allergy to cigarettes. Room for 2 people with only 1 bathrobe. Obviously the reservation was clearly made for 2 pax. No shower/hand gel in either container in bathroom!! (And no other soap options). No shower cap. Wifi hit and miss. Loading unloading at front door extremely difficult. When we checked out there were hotel guests, guests for an Indian wedding in the ballroom, 2 ambulances, 2 fire trucks, very few parking places in order to load cars with luggage. Not impressed with hotel layout at all. Will definitely NOT return.
Stayed 2 nights in Sep 2024

6/10 Okay

Juan, Ronkonkoma

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hotel location is very convenient to use public transportation and roam around the city. The Salah Al Din metro station on the Green Line is a few blocks away from the hotel. I stayed on October 2017 for the first time and now on August 2024. Its location was the key to stay for a second time there. But the hotel needs a lot of TLC care. I notice nothing had changed since. The decoration needs an improvement as well as the hallways and rooms carpet a good shampoo cleaning will do. The bathroom shower walls and under the sink are full of mold, somethings that makes one think twice before to use them. I requested the shampoo dispenser to be refilled three times, but it was never done. Eventhough, there is a sign of no smoking allowed in the room, but the room has a very strong cigarette smoking smell. Frontdesk attention was good at check in and out. Breakfast food. They have a nice variety for you to choose from. Bar service they serve alcohol. The bartender knows how to prepare good drinks , and the food was good as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the staff are friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy my stay here, easy access to all areas and transport links. Staff are very friendly and will help resolve any issue. Food is good and rooms clean.
Stayed 1 night in Aug 2024

4/10 Poor

Hasan

Stayed 1 night in Aug 2024

6/10 Okay

Yordanos

Liked: Cleanliness, amenities, property conditions & facilities
I like the cleanliness of the hotel. I didn't like it because my room wasn't available until 7pm. I was tired and wanted to take a nap and shower. It took them long time to get my room ready.
Stayed 1 night in Jul 2024

8/10 Good

Fahad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaneness is really good
Stayed 4 nights in Jul 2024

8/10 Good

Mohammed

Liked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Loveness

Stayed 3 nights in Jun 2024

10/10 Excellent

Nawaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 3 nights in Jun 2024