Hilton Garden Inn Dubai, Mall Avenue

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Dubai, Mall Avenue

Exterior
2 outdoor pools, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, iron/ironing board, free cots/infant beds
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
22nd St, Al Barsha, Dubai
  • Ski Dubai
    7 min walk
  • Mall of the Emirates
    7 min walk
  • Souk Madinat Jumeirah
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    28 min drive

Room options

Twin Room, 2 Single Beds

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

King, Suite, 1 Bedroom

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Family Room, Connecting Rooms

  • 58 sq m
  • City view
  • Sleeps 6
  • 3 Twin Beds

Family Suite, 2 Bedrooms

  • 85 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Dubai

Located in Dubai (Al Barsha), Hilton Garden Inn Dubai, Mall Avenue is within a 10-minute walk of Ski Dubai and Mall of the Emirates. .This family-friendly hotel is 3.7 mi (5.9 km) from Wild Wadi Water Park and 6.3 mi (10.1 km) from Marina Beach.

What's nearby

  • Ski Dubai - 7 min walk - 0.6 km
  • Mall of the Emirates - 7 min walk - 0.7 km
  • Wild Wadi Water Park - 6 min drive - 6.0 km
  • Burj Al Arab - 8 min drive - 6.3 km
  • Marina Beach - 14 min drive - 10.1 km

Getting around

  • Mashreq Metro Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 28 min drive

Restaurants

  • ‪Garden Bar - ‬1 min walk
  • ‪Oak Resto Bar - ‬5 min walk
  • ‪Maraya Trends - ‬4 min walk
  • ‪Chic Boy Inasal - ‬1 min drive
  • ‪حارات الشام - ‬3 min walk

About this property

Hilton Garden Inn Dubai, Mall Avenue

Family-friendly Dubai hotel in Al Barsha with 2 outdoor swimming pools
Hilton Garden Inn Dubai, Mall Avenue offers 370 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and facials.
Make yourself at home in one of the 370 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with premium TV channels provide entertainment. Conveniences include phones, as well as laptop-compatible safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
For lunch or dinner, stop by The Garden Grille, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include limo/town car service, a computer station, and express check-out. This hotel has 4 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Garden Grille - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free off-site parking within 16 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: AED 82 for adults and AED 41 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Garden Grille

Things to do

  • 2 outdoor pools
  • Archery
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 4

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Facials
  • Massage - deep-tissue
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Designated smoking areas
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 82 for adults and AED 41 for children
  • Airport shuttle fee: AED 210 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: AED 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hilton Garden Inn Mall Emirates Dubai
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Hilton Garden Inn Dubai Mall Avenue
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Hilton Garden Inn Dubai, Mall Avenue Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 879 reviews" "
Rating 8 - Good. 308 out of 879 reviews" "
Rating 6 - Okay. 54 out of 879 reviews" "
Rating 4 - Poor. 20 out of 879 reviews" "
Rating 2 - Terrible. 17 out of 879 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pouya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

marium, hounslow

Disliked: Property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Samira

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was at the Hilton with my famioy and we really enjoyed ourselves. The staff went above and beyond to help us out and cater to our needs. Breakfast was amazing with Juliana helping us out with masala chai. Missing our stay in Dubai will surely come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai Aug 2024
Apart from the self parking not being available and only valet parking was done due to maintenance works. The Hilton Garden Inn was good on all fronts.
Stayed 6 nights in Aug 2024

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Dubai
Two days business trip, it was excellent stay with very friendly staff with perfect location close to everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Amanee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely be staying there again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was travelling with my husband and 8 month old daughter and we really enjoyed our stay here. The employees were very friendly and welcoming. We appreciated them setting up a crib in our room. We loved that it was walking distance to the mall and so many shopping and dinning options. Also lots of restaurants even closer to the hotel. It is also walking distance to a metro station. We booked three tours with a tour company in the lobby and they were fabulous.

10/10 Excellent

M M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2024

2/10 Terrible

Shui Ha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

christopher, CLARENDON

Stayed 3 nights in Apr 2024

2/10 Terrible

Mehdi

Travelled with family and small children, Business traveller
Absolute chaotic stay, granted it was a horrific flood but there seems to be no disaster recovery plan to get folks out of there seamlessly. I stayed there one night and wasn’t able to get back, the entire lobby and neighborhood was flooded. Getting back to fish my luggage out of the hotel was an absolute disaster, carrying 2 50lbs suitcases with my partner on our shoulders with 0 help from the hotel staff. I still haven’t heard back from the hotel or Expedia on a refund for the 5 nights I didn’t stay there!
Stayed 7 nights in Apr 2024

2/10 Terrible

Suzette

Business traveller
Disliked: Property conditions & facilities, room comfort
Better Communication from Hotel
I stayed at this hotel when the storm came in Dubai and the flooding happend. Unfortunately the hotel flooded and I uderstand it was beyond their control but their lack of communciation to the guests was my issue. There was not air conditioning, kitchen was closed and also they were charging us for commissary.. which should have been complimentary. I would have liked better communcation and an offer to discount my stay.
Stayed 7 nights in Apr 2024

10/10 Excellent

Saad O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The hotel was really good, clean, and in great condition. It has all the amenities that you could need, the breakfast spread was awesome. The staff was very courteous and helpful. I was there during the rain storm which was quite insane. The staff in all of this was very good, they tried their best to make the guests as comfortable as possible and help them in any way needed.
Stayed 5 nights in Apr 2024

10/10 Excellent

John, Spring

Travelled with partner
Liked: Staff & service, property conditions & facilities
Hotel is close to Mall of the Emirates and is walkable. Lots of restaurants close by. Accessible to the local Metro.
Stayed 6 nights in Apr 2024

10/10 Excellent

Anand

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

WILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT !!!!!!!!!!
Stayed 7 nights in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to two of the metro stations and also the bus stations. With a 10 minute walk from the Mall of Emirates, which had many stores, food options, and entertainment. The breakfast was complete and actually very affordable. The rooms were cleaned, and staff was courteous and helpful all the time. There is a person who sells tours within the facility that makes it more helpful
Stayed 6 nights in Mar 2024

10/10 Excellent

omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 4 nights in Dec 2023

10/10 Excellent

omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location ever
Stayed 1 night in Dec 2023

8/10 Good

Oksana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

6/10 Okay

Jamal, USA

Liked: Staff & service, property conditions & facilities
Overcrowd and irrelevant people in the lobby, other than that staff was good, room was normal size and clean.
Stayed 1 night in Mar 2024

4/10 Poor

M

Stayed 3 nights in Feb 2024

8/10 Good

Fakheem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024