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Sheraton Grand Hotel, Dubai

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Executive Suite, 1 Bedroom | City view
Deluxe Suite, 1 Bedroom
Lobby
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    18 min walk
  • Dubai International Convention and Exhibition Centre
    3 min drive
  • Museum of the Future
    4 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

View all photos for Club Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Club Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Single Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Single Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

42-inch LCD TV with cable channels, TV

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms, View | City view

Apartment, 3 Bedrooms

  • 170 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, soundproofing

Apartment, 1 Bedroom, Non Smoking

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms

  • 120 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | City view

Executive Suite, 1 Bedroom

  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

  • 212 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

Grand Suite, 1 Bedroom | Living area

Grand Suite, 1 Bedroom

  • 83 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Property amenity

Shangri-La Dubai

Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1094)
The price is NZ$568
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Shangri-La Dubai

About the area

Dubai

In the heart of Dubai, Sheraton Grand Hotel, Dubai is within a 5-minute drive of Dubai World Trade Centre and Dubai Mall. .This luxury hotel is 3.4 mi (5.4 km) from Dubai Creek and 3.6 mi (5.9 km) from Burj Khalifa.

What's nearby

  • Dubai World Trade Centre - 18 min walk - 1.6 km
  • Dubai International Convention and Exhibition Centre - 3 min drive - 1.9 km
  • Dubai Mall - 5 min drive - 5.1 km
  • Burj Khalifa - 6 min drive - 5.9 km
  • Gold Souk - 9 min drive - 9.4 km

Getting around

  • World Trade Centre Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪PLAY Restaurant & Lounge - ‬5 min walk
  • ‪Opa Dubai - ‬5 min walk
  • ‪Oscar Restaurant - ‬1 min walk
  • ‪The Sum of Us - ‬2 min walk
  • ‪Link - ‬1 min walk

About this property

Sheraton Grand Hotel, Dubai

Luxury Dubai hotel in Trade Center with a full-service spa
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 654 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.
For lunch or dinner, stop by Feast, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Dubai? This hotel has 4026 square feet (374 square meters) of space consisting of conference space and 8 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
&More by Sheraton - This café serves breakfast, lunch, and dinner. Open daily.
Dawn & Dusk - This bar specializes in barbecue and serves breakfast, lunch, and dinner. Open daily.
Sheraton Club Lounge - This lobby lounge specializes in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 135 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Feast
  • &More by Sheraton
  • Dawn & Dusk
  • Sheraton Club Lounge
  • Miss Lily's

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (4026 square feet)
  • Meeting rooms - 8

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • 10 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 135 per person
  • Fee for in-room wired internet: AED 75 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews" "
Rating 8 - Good. 251 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 23 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed

Stayed 1 night in Jul 2024

10/10 Excellent

GZEYA

Liked: Cleanliness, staff & service
We had a great time. Everyone was welcoming and nice. Thank you for having us.
Stayed 9 nights in Aug 2024

10/10 Excellent

Gurps

Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th hospitality , The location and the service is great
Stayed 2 nights in Jul 2024

2/10 Terrible

Omar

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was thoroughly disappointed with my recent stay at this hotel, despite having been a loyal customer for five years. Unfortunately, the rooms failed to meet basic cleanliness standards, with loose sockets and dirty towels provided by housekeeping. To make matters worse, our toilet seat was broken. This was undoubtedly the worst experience for my family and me, and we will not be returning to this hotel in the future.
Stayed 9 nights in Jul 2024

8/10 Good

Sreedhar

Stayed 2 nights in Jul 2024

10/10 Excellent

Tate

Travelled with family
Liked: Cleanliness, amenities
Great place, friendly staff and easy access to most places .
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Vincentia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Zakir

Stayed 4 nights in May 2024

6/10 Okay

Taha

Stayed 3 nights in Apr 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Clean rooms but not much around the hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Suchit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, connected major tourist sports with monorail.
Stayed 5 nights in Mar 2024

10/10 Excellent

Zakir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for a pleasant stay
Very good customer service by the whole team. We were warmly welcomed at checking by Sheryl and checking time was swift.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for an exhibition, the service was amazing. I went for swimming this morning. The excellent service by Faisal in the swimming pool area made my swimming experience very pleasant l. Amazing customer service experience in the pool area, the water was absolutely the right temperature and very refreshing( could not feel the chlorine )
Stayed 2 nights in Jun 2024

10/10 Excellent

Aishah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property I came here last October 2023 & this May i would definalty come again. All attractions are nearby & its very Central The Meto is also walking distance
Stayed 7 nights in May 2024

10/10 Excellent

Myasara

Stayed 5 nights in Feb 2024

10/10 Excellent

mahasti

Travelled with group
Very friendly staff and clean
Stayed 7 nights in May 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in luxury on your Dubai trip
Absolutely superb hotel with super friendly staff, great facilities (including the fantastic pool!) Massively recommend!
Stayed 2 nights in May 2024

4/10 Poor

Sergey, Baie Lazare

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kelechi

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional
Stayed 8 nights in Apr 2024

10/10 Excellent

Michael

Stayed 3 nights in Apr 2024

6/10 Okay

HOSAM

Travelled with family
Disliked: Property conditions & facilities
Perfect location , nothing special , no welcoming, nothing !!!!old hotel , busy !!
Stayed 3 nights in Apr 2024

10/10 Excellent

John, Parker

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the rooms are well designed for comfort and convenience. There is a nice exercise facility and a beautiful pool on the top level. I was very impressed by the positive attitude of the staff that cleaned my room (Sange and Narendra), the wait staff in the hotel dining room (Gagan, Sweety, Abbasi, Dipesh and Hunny), and Don the pool manager.
Stayed 2 nights in Apr 2024

10/10 Excellent

Whatkekeyi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe hotel to stay at very luxury. Very quiet. Transportation it’s right on their door train or tax. They have restaurant inside and bar, jacuzzi and so on very awesome place to stay at if you’re in Dubai I recommend it.
Stayed 3 nights in Feb 2024