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Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Property amenity
Exterior
2 bars/lounges, sports bar, rooftop bar
Exterior
Presidential Suite, 1 Bedroom, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Ski Dubai
    10 min walk
  • Mall of the Emirates
    11 min walk
  • Souk Madinat Jumeirah
    5 min drive
  • Dubai (DXB-Dubai Intl.)
    31 min drive

Room options

View all photos for Family Deluxe Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Family Deluxe Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Club Room

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Club Room

  • 70 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Suite, 3 Bedrooms

  • 145 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • 90 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

  • 153 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Amiri Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Amiri Suite - Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshments

  • 86 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Deluxe Suite, 1 Bedroom, Non Smoking Club Lounge Access

Grand Deluxe Suite, 1 Bedroom, Non Smoking Club Lounge Access

Grand Deluxe Suite, 1 Bedroom, Non Smoking Club Lounge Access

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Single Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Grand Deluxe Room, 2 Twin Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Deluxe Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Room, 1 King Bed, Non Smoking, Skyline View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Grand Deluxe Room, 1 King Bed, Non Smoking, Skyline View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking, City View

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Single Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

Hypo-allergenic bedding, down duvets, pillow-top beds, minibar

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • 143 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Similar properties

Property amenity

Shangri-La Dubai

Pool
Spa
Kids pool
Parking included
4.8 out of 5, Exceptional, (1094)
The price is NZ$478
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Shangri-La Dubai

About the area

Dubai

A stay at Sheraton Mall of the Emirates Hotel, Dubai places you in the heart of Dubai, within a 15-minute walk of Mall of the Emirates and Ski Dubai. .This luxury hotel is 3.6 mi (5.8 km) from Burj Al Arab and 7.1 mi (11.4 km) from Dubai Marina Mall.

What's nearby

  • Ski Dubai - 10 min walk - 0.9 km
  • Mall of the Emirates - 11 min walk - 0.9 km
  • Souk Madinat Jumeirah - 5 min drive - 5.1 km
  • Wild Wadi Water Park - 6 min drive - 5.5 km
  • Burj Al Arab - 7 min drive - 5.9 km

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Arabica - ‬16 min walk
  • ‪Texas De Brazil - ‬1 min walk
  • ‪ايت جريك - ‬1 min walk
  • ‪The Hummingbird Bakery - ‬16 min walk
  • ‪L'Eto - ‬16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Luxurious ski hotel with 2 outdoor swimming pools
Sheraton Mall of the Emirates Hotel, Dubai offers 481 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 481 air-conditioned rooms featuring minibars. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can relax in one of the 2 outdoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy Turkish cuisine at Besh Turkish Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Dubai? This hotel has 3289 square feet (306 square meters) of space consisting of conference space and 10 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Besh Turkish Kitchen - This restaurant specializes in Turkish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Spartan Sports Bar - This sports bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Sanctuary Pool Bar - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. A children's menu is available. Open daily.
OAnjo - Overlooking the pool, this restaurant specializes in Fusion cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 75 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Besh Turkish Kitchen
  • Spartan Sports Bar
  • Sanctuary Pool Bar
  • OAnjo

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Billiards/pool table
  • Designer shops
  • Downhill skiing
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3289 square feet)
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 119
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 61
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 61
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low bed height (centimetres): 50
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 90
  • Low-height desk
  • Low desk height (centimetres): 73
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in room
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1022 reviews" "
Rating 8 - Good. 306 out of 1022 reviews" "
Rating 6 - Okay. 57 out of 1022 reviews" "
Rating 4 - Poor. 23 out of 1022 reviews" "
Rating 2 - Terrible. 21 out of 1022 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

N

Stayed 7 nights in Aug 2024

6/10 Okay

Ehud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Abdulazeiz

nice
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Stayed 2 nights in Aug 2024

8/10 Good

Juan Maria Ibarra

Stayed 4 nights in Jul 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel at a great price.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Aysha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience everytime
Stayed 3 nights in Jul 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favourite hotel to stay at Dubai. Excellent staffing. Great location. Many options for food and just meters from the shopping.
Stayed 10 nights in Jul 2024

8/10 Good

SOHAIL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovation work in progress. Rooms done already though.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ivan

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth, jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

varma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay .
Stayed 2 nights in Jul 2024

10/10 Excellent

Kusum

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Connected to Mall of Emirates
Stayed 2 nights in Jun 2024

10/10 Excellent

osama

Stayed 2 nights in Jun 2024

10/10 Excellent

Rubina

Stayed 1 night in Jun 2024

10/10 Excellent

Sammy, Windsor

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024

10/10 Excellent

Alister

Stayed 1 night in May 2024

10/10 Excellent

Sibongile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff realised it was my birthday made up our room with birthday decorations and on top of that they had a birthday cake All staff were great the breakfast room staff were always helpful including the reception stafff.
Stayed 3 nights in May 2024

8/10 Good

Margaret, Nairobi

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The staff are really great. Very helpful, prompt and responsive. The facilities are not as clean as they could or should be. I walked into my room and it smelled of smoke and yet it was a nonsmoking room. Some stains on the seating in the room. The tables downstairs in the dining area had old food cakes on them. Convenience of walking into the mall was great though.
Stayed 2 nights in May 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and super friendly staff
Would definitely stay there again! The staff are so friendly, and the room is spacious and very clean. The fitness center is well quipped. loved that. Also, having a connected entrance to the mall was very convenient.
Stayed 3 nights in May 2024

10/10 Excellent

Gilberto, San Carlos de Bariloche

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy for everything, shops, restaurants with many options. Excellent staff, very helpful and good services
Stayed 10 nights in May 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024