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Swissotel Al Ghurair

5.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Swissotel Al Ghurair

Outdoor pool, pool umbrellas, pool loungers
3 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Classic Suite, 1 Double Bed | City view
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Gym

Explore the area

Map
Omar Bin Al Khattab Street, Dubai, 185051
  • Al Ghurair Centre
    ‪1 min walk‬
  • Fish Roundabout
    ‪3 min walk‬
  • Naif Souq
    ‪19 min walk‬
  • Dubai (DXB-Dubai Intl.)
    ‪13 min drive‬

Room options

View all photos for Premium Suite, 1 Double Bed

32-inch TV with satellite channels

Premium Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Family Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Family Suite, 1 Double Bed

  • 132 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Swiss, Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Swiss, Executive Room, 1 King Bed

  • 43 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed

City view

Family Room, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

City view

Classic Room, 2 Single Beds

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed, Corner

Suite, 1 Double Bed, Corner | Living area

Suite, 1 Double Bed, Corner

  • 112 sq m
  • River view
  • Sleeps 5
  • 1 Double Bed

View all photos for Classic Suite, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Classic Suite, 1 Double Bed

  • 86 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, City View

City view

Deluxe Room, 2 Single Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Swissotel Living Al Ghurair

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (465)
The price is NZ$752
for 1 apartment
includes taxes & fees
17 Feb - 18 Feb
Swissotel Living Al Ghurair

About the area

Dubai

With a stay at Swissotel Al Ghurair in Dubai (Deira), you'll be a 1-minute drive from Al Ghurair Centre and 5 minutes from Gold Souk. .This family-friendly hotel is 4 mi (6.5 km) from Dubai Creek and 4.3 mi (7 km) from Dubai Museum.

What's nearby

  • Al Ghurair Centre - 1 min walk
  • Gold Souk - 5 min drive
  • Dubai Museum - 7 min drive
  • Dubai World Trade Centre - 8 min drive
  • Dubai Cruise Terminal - 10 min drive

Getting around

  • Salah Al Din Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 13 min drive

Restaurants

  • ‪Bestoon Samad - ‬4 min walk
  • ‪Quecha - ‬1 min walk
  • ‪Tapa King - Al Ghurair - ‬4 min walk
  • ‪Farsi Restaurant Al Ghurair - ‬5 min walk
  • ‪Lemongrass Thai Restaurant - ‬4 min walk

About this property

Swissotel Al Ghurair

Luxury Dubai hotel connected to a shopping center, steps from Al Ghurair Centre
Swissotel Al Ghurair offers 428 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with satellite channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Swissotel Spa and Sport has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 428 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Enjoy international cuisine at Liwan, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Liwan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Shayan - This restaurant specializes in Persian/Iranian cuisine and serves dinner only. Open daily.
Yasmine Lounge - This café specializes in international cuisine and serves light fare only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Swahili, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AED 120 for adults and AED 65 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Liwan
  • Shayan
  • Yasmine Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bath or shower
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 153.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 120 for adults and AED 65 for children
  • Airport shuttle fee: AED 235 per person
  • Rollaway bed fee: AED 153.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is required for transportation to and from this property

Property is also known as

Al Ghurair Rayhaan
Al Ghurair Hotel managed Accorhotels Dubai
Al Ghurair Hotel managed Accorhotels
Al Ghurair managed Accorhotels Dubai
Al Ghurair managed Accorhotels
Al Ghurair Hotel By Accorhotels
Rayhaan Al Ghurair
Swissotel Al Ghurair Dubai Hotel
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair
Al Ghurair Hotel managed By Accorhotels
Al Ghurair Rayhaan By Rotana
Swissotel Al Ghurair Hotel
Swissotel Al Ghurair Dubai
Swissotel Al Ghurair Hotel Dubai

Swissotel Al Ghurair Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1006 reviews" "
Rating 8 - Good. 262 out of 1006 reviews" "
Rating 6 - Okay. 72 out of 1006 reviews" "
Rating 4 - Poor. 30 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

William B

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Expedia and the hotel show a bar with martini glass NO, this hotel is dry, they both lied on the web site shame of them!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Zainab

Liked: Cleanliness, staff & service, property conditions & facilities
Once again a decent stay!
Stayed 6 nights in Oct 2024

6/10 Okay

Parastou

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the picture of this hotel in the Expedia is very different with reality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Reiji

Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Stay at Swissôtel Al Ghurair
My recent stay at Swissôtel Al Ghurair was simply outstanding. From the moment I arrived, I was greeted with warm hospitality and seamless check-in, setting the tone for an incredibly relaxing visit. The location is ideal – nestled in the heart of Dubai, making it easy to explore the city’s attractions and conveniently connected to the Al Ghurair Mall, perfect for shopping and dining. The room was spacious, immaculately clean, and well-appointed with every comfort one could need. The bed was incredibly cozy, offering restful nights, and the amenities were thoughtful and plentiful. I especially appreciated the view overlooking the vibrant cityscape – a beautiful sight both day and night. The service was second to none; every staff member went out of their way to make me feel welcome and attended to. The breakfast buffet was diverse and delicious, catering to a variety of tastes, with fresh and high-quality options that kept me energized for the day. The hotel also boasts fantastic recreational facilities, including a serene pool and a well-equipped fitness center. I truly felt pampered and well-cared for throughout my stay. Swissôtel Al Ghurair exceeded my expectations, offering a blend of luxury, comfort, and convenience. I highly recommend
Stayed 9 nights in Oct 2024

4/10 Poor

Mumtaz

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Non existent customer service, zero recognition of loyalty guests. Pushy on sales during check in…
Stayed 5 nights in Oct 2024

2/10 Terrible

Basir

Stayed 1 night in Oct 2024

10/10 Excellent

mohammed, Hyderabad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swissotel is within The Ghurair Center, the shopping mall. The location of swissotel is excellent specially if you want to eat outside food, you’ll have plenty of restaurants of Asian, Continental especially the Al Rigga street. Thanks Expedia for giving excellent low hotel rates with lots of top rated starred categories hotels.

6/10 Okay

Syed

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
It is attached to the Al Ghurair mall. Great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

farhang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place 😍
Stayed 7 nights in Oct 2024

10/10 Excellent

Muzaffar

Stayed 1 night in Oct 2024

10/10 Excellent

RAY CECIL

Liked: Cleanliness
Stayed 3 nights in Oct 2024

2/10 Terrible

Basir

Liked: Property conditions & facilities
Disliked: Staff & service
I went to stay there but unfortunately I was sold a suite instead of a regular room resulting in extra costs for me while regular rooms were available on app. Such a shame. I couldn’t book for the same days because it was 12:00am so I had book the room via reception.
Stayed 1 night in Oct 2024

10/10 Excellent

Aneesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning suites
Beautifully appointed rooms. We were upgraded to a corner suite...so spacious and simply stunning! Close proximity to metro. Will stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Josephine Chepkurui

Liked: Cleanliness, staff & service, property conditions & facilities
As above
Stayed 3 nights in Sep 2024

6/10 Okay

ramin

Travelled with family
Not so good a lot of noise we could not sleep .
Stayed 18 nights in Sep 2024

6/10 Okay

ALI, Houston

Travelled with family
Liked: Cleanliness, amenities
Hotel has a problem with the cold water system after 11pm on some floors. water coming out of the shower and tap are boiling hot and it’s very dangerous. You can’t have a shower. Had to call the maintenance to come fix it twice during my stay. First time was early morning and the second time at around 1 am. Not being able to shower and use the toilet spoilt our stay at the hotel. Hope they can fix the problem to avoid inconveniencing other guests
Stayed 3 nights in Sep 2024

10/10 Excellent

S

Stayed 4 nights in Sep 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Aribah

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are very old and outdated. There is a musty smell coming from the room. There was water leaking from the Muslim shower in the bathroom. Despite several phone calls over the course of an hour and half no one was coming to fix it. It was a massive health and safety hazard as the bathroom was flooded and someone could slip and seriously injure themselves. We wanted to use the toilet but we were unable to do so. There was a young boy from house keeping who had bought a spare bed for us who was far from friendly and looked like he was being forced to work, definitely not the service one would expect in a 5* hotel but nonetheless we said to him to get another mattress as the mattress was rock hard to which he abruptly responded that it would take over an hour. When he came with the mattress upon leaving he slammed the door shut, again not something you would expect from a 5* hotel. The day manager I found was quite rude if I’m honest. We’ve been coming here for the past few years now and there has been a change in management and it really shows. Concierge also took over an hour to come and collect our luggage!
Stayed 1 night in Aug 2024

10/10 Excellent

Armine, yeghvard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Arik, NAIROBI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel close to all the attractions. It is also close to the union metro station making your journies pretty convenient. The hotel is clean, staff are amazing, and they do give upgrades :-). I got an early check in too after a 14 hour flight - they checked me in at 9am!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Afaz Ali

Good
Stayed 2 nights in Aug 2024