West Hotel

1.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Hotel

Reception
Lobby sitting area
View from property
Twin Room
Front of property

Reviews

5.0 out of 10

Popular amenities

  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
Naif Road, Naif, Deira, Opposite Naif Park, Dubai, 1039
  • Naif Souq
    9 min walk
  • Al Ghurair Centre
    12 min walk
  • Deira Twin Towers Shopping Centre
    15 min walk
  • Dubai (DXB-Dubai Intl.)
    17 min drive

Room options

Triple Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Twin Room

  • City view
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Dubai

With a stay at West Hotel in Dubai (Deira), you'll be within a 5-minute drive of Gold Souk and Al Ghurair Centre. .This hotel is 4.3 mi (6.9 km) from Dubai Cruise Terminal and 5.8 mi (9.3 km) from Dubai World Trade Centre.

What's nearby

  • Naif Souq - 9 min walk - 0.8 km
  • Al Ghurair Centre - 12 min walk - 1.1 km
  • Gold Souk - 17 min walk - 1.5 km
  • Dubai Cruise Terminal - 8 min drive - 6.9 km
  • BurJuman Mall - 8 min drive - 6.8 km

Getting around

  • Baniyas Square Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 17 min drive

Restaurants

  • ‪Karachi Darbar Deira - ‬5 min walk
  • ‪Pak Liyari Restaurant - ‬5 min walk
  • ‪Delhi Restaurant - ‬6 min walk
  • ‪دجاج كنتاكى - ‬5 min walk
  • ‪Wadi Barada Cafeteria - ‬4 min walk

About this property

West Hotel

Hotel with a 24-hour front desk, near Gold Souk
West Hotel offers 69 air-conditioned accommodations with slippers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 69 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless internet access is available. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary manager's reception is offered each day.
24-hour room service is available.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 coffee shop/cafe
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 19
  • In-room accessibility
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 12
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Cleaning supplies
  • Paper towels
  • Fridge

More

  • Desk
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Couples who are from different nationalities are required to present proof of marriage at check-in when sharing a room.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

West Hotel Dubai
West Hotel
West Dubai
West Hotel Hotel
West Hotel Dubai
West Hotel Hotel Dubai

West Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 12 out of 102 reviews" "
Rating 8 - Good. 15 out of 102 reviews" "
Rating 6 - Okay. 20 out of 102 reviews" "
Rating 4 - Poor. 11 out of 102 reviews" "
Rating 2 - Terrible. 44 out of 102 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

3.2/10

Amenities

4.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

MUKESH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Not Helpfull All Rooms Are Dirty Smelly
Stayed 1 night in Mar 2024

8/10 Good

hasan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2024

2/10 Terrible

Sayyed

Disliked: Cleanliness, property conditions & facilities
Terribly smelly
Stayed 2 nights in Jan 2024

2/10 Terrible

Munir

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very bad, I don’t advise anyone. The actual room not like the pictures. The reception girl was not caring about the clients even I asked her to order taxi for me she refused.
Stayed 2 nights in Feb 2023

2/10 Terrible

Abdul Aziz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy, noisy, cockroaches, dirty blanket, no towel

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for everything
Stayed 1 night in Sep 2022

2/10 Terrible

Muhammad

Stayed 3 nights in Jun 2022

2/10 Terrible

Ted

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Lobna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One night at this place it was a nightmare, charging triple the price , treating you very bad
Stayed 5 nights in Mar 2022

2/10 Terrible

Onaopemipo

Stayed 3 nights in Mar 2022

2/10 Terrible

Mohammed

Disliked: Staff & service, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Mustafa

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty, not secured, old and bad furniture, bugs in the bathroom, not good for anyone
Stayed 1 night in Jan 2022

2/10 Terrible

Casey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not stay after booking, paying and showing up. Was in awful part of city did not feel safe
Stayed 1 night in Dec 2021

2/10 Terrible

Abhilash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Sahibzada

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good experience. Maybe would be a little better if someone from the hotel replied to my questions before check-in...
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

just normal
Stayed 1 night in Nov 2021

8/10 Good

Muhammad

Stayed 1 night in Nov 2021

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than poor
It's more than a poor facility, however hotels.com charge more than walk in instead.This hotel doesn't even have basic needs like water, tea or kattle for water warm. Wash design badly, moreover its old enough. I will never recommend this and even hotels.com I paid 233 at hotels.com but I seen some walk in with 200.
Stayed 1 night in Nov 2021

2/10 Terrible

Rahim Rafee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My worst experience with West Hotel,
Stayed 15 nights in Oct 2021

4/10 Poor

Verified traveller

Disliked: Staff & service
Underwhelming
Eh, I mean, there isn't too much good or bad to say about this hotel, it's super basic and worth its cheap price. My own experience was made worse by the fact that I didn't choose to pay online and since I checked in very late in the night (as I informed them right away of, never got a reply stating it'd be an issue), my room was given away to someone else. I slept on a couch at the reception and the next morning I was given the first room available, which was like half as large as what my booking said, and I was charged for the full price including the night I spent on the couch (for which someone else had already paid for...). Jokes on you, I'm not coming back. Friendly staff though. Just be warned: paying online will make your life simpler, as they can't just randomly give away your room to someone else if you already paid for it.
Stayed 8 nights in Oct 2021

8/10 Good

Isa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good service
Front desk let me check in early in the summer heat, jet legged. which was greatly appreciated. Otherwise, as far as star ratings, it is accurately rated. Maybe more suited for developing nation travelers who are doing business in Diera area. Diera area may not be for everyone.
Stayed 3 nights in Aug 2021

8/10 Good

MUSTAFA

Stayed 7 nights in Dec 2020

10/10 Excellent

KHAWAJA AMIR

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful
Stayed 5 nights in Jan 2020

4/10 Poor

Virupaksha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Jan 2019